We arrived on Friday 4th, tired and weary, to this hotel, which by the way is under renovations. In fact the streets bordering the hotel made it virtually impossible to easily access. Not the hotel's fault per say, but just a drag to get to. When we arrived, I asked the front desk attendant to please give us a room that was quiet since we were so tired and could hear the construction from outside all around us. I was a little hesitant that we would get the worst room since we made the reservation on Expedia, a 3rd party site. Don't know why I would think that, but I did. Sometimes I feel like this when I go on those types of sites, but Expedia is so convenient since it is a one stop shop for flights, hotel, rent a car that it seems silly not to use it, right? We were given a room on the 2nd level. when we entered, we were appalled. The bathroom was dirty and the towels were thin and worn and some of the fixtures were so wobbly that they fell off, the carpet stained and dirty, the view, forget about it--might as well be in a cave, and the door didn't even lock properly. It was awful and I couldn't believe that for the DOUBLETREE, that a room like that could even be released for occupancy! We felt like we had no choice as we were tired and just wanted to hang our hats. We asked for a different room, but they denied us and said that that was what they had. Of course, I didn't believe it. My husband complained again because the electricity went out in the room. The next day we told them that this was unacceptable and that we would not take that room. We left and continued our vacationing at a different hotel in a different town for the 5th. The hotel later called us and told us they would move us to the 6th floor and when we returned on the 6th (Sunday) late evening, we had a much better room, but still no 4 stars, in my opinion. The staff was very nice that evening and I think they tried to make up for some of the inconvenience, but still...this hotel should not be a 4 star rated hotel....truly. I can't give it more than 2 stars. Also the "free" wifi was useless. I couldn't get on it to use it. read more