I went to izmir on November 18 for surgery. I booked at Hakcan Hotel to stay after my surgery. I was forced to stay in the hospital after surgery and I couldn't make my reservation. There policy is you must cancel 24 hours before your reservation. I called and requested a cancellation well in advance. The hotel never cancelled my reservation and instead took advantage of me and stole my money. I reached out countless times and they said they will not give my money back and ignored many texts and emails. This is such a low integrity business practice. There are many other similarly priced hotels that I'd recommend you look at. I wouldn't support a business that acts with such low integrity as the Hakcan Hotel. read more