Cancel

    Open app

    Search

    Sussex Auto Group

    3.0 (2 reviews)
    Open 10:00 am - 6:00 pm

    Sussex Auto Group Photos

    You might also consider

    Recommended Reviews - Sussex Auto Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Car Dealers 208 times last month within 15 miles of this business.

    Verify this business

    Subaru World of Newton

    Subaru World of Newton

    (5 reviews)

    I just bought my first Subaru Crosstrek Ltd. from Subaru World of Newton and am very happy with the…read morecar and the overall experience. I went in with a bit of anxiety about looking for a new car, but Mike, Orlando, Tony (who am I forgetting?) were accommodating, knowledgeable, helpful and friendly. You can see that they enjoy working together and helping people find just the right car. Thanks to everyone who helped make the process pleasant for me!

    DO NOT GO HERE! I am…read morethoroughly disgusted with my recent experience that occurred today. Everything is fine and dandy with their service department, until it's not. In the last few months, I have had a whole series of things go wrong with my car, none of which should have occurred on a vehicle that is only two years old, but that is not even the issue. When I brought the car in and left it for a long period of time recently, they failed to replace a burnt out fuse that is connected to the charger in the console between the driver's seat and the passenger's seat. Inconvenient, particularly as I live an hour away, but not terrible, right? But after that fuse was replaced and I drove away, I realized, as I was almost home, that the passenger window was no longer operational. When I glanced at the clock to see if the dealership was still open, I realized that the clock and temperature indicator were also not working. Next up, I discovered while driving at night, in the rain, that the entire a/c and heating system wasn't working, which was rather unnerving, as that meant that I couldn't defog the windshield on the inside, so I couldn't see where I was going. As I don't live nearby, I sent an e-mail to the service department, cc'ing the head of the service department, outlining my concerns, and saying that I needed to come back again to get these things fixed, and would like to discuss remuneration for my ongoing inconvenience at that time. A week went by with no response. So I resent the e-mail, this time cc'ing the head of the dealership. I heard back from the head of the service department who told me to bring the vehicle back, and as I was going to be within forty minutes of the dealership the next day, I did. After arriving at the dealership and putting the car in for service, I introduced myself to the head of the service department and said that I would like to speak with him after the car was fixed about possible remuneration. His response was that a.) That wasn't going to happen, and b.) "All of the fuses were in the wrong place." "If they are all in the wrong place" I said, "then your repair guys must have put them there." At which point he basically called me a liar and said that his workmen wouldn't ever have put them back that way, as 'Everything was in the wrong place.'" First of all, I don't even know where the fuses are located in my car, and second, no one else has been near the car for repairs other than the dealership. That is why I bought a two year extended warranty! The idea that i would somehow try to mislead him was so ludicrous that I was left practically speechless. Before I could pick my jaw off the floor, he walked away. I have never been so flabbergasted by a "Customer Service" person in my life. I repeat "DO NOT GO HERE!"

    Sussex Auto Group - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...