This company is so not organized. I had three closets done and a mudroom. The first day they showed…read moreup at 10:00ish to start the work. The second day we waited and waited and he did not show up until 11:00am, I called the office to see when they would be arriving and the office lady had no clue. When he finally arrived he said he over slept. The third day was a few months later and the same thing happened, he did not show up until 11:30 after I called the office and said they had to start on time! The installer told me that never told him to start early, but honestly you are a professional you start on time. I finally got to talk to the owner/manager and he was kind of helpful and said he would be talking to the installer about showing up late. The guy I met with to organize the design also stopped answering my messages. When the installer show up the measurements were not correct the third day and he had to go back and re-cut the boards, he left and did not show up until over TWO hours later! I had emailed the designer several days before the third install to say I was switching my hardware, he never responded and they showed up with the wrong hardware. I also asked the installer to put down plastic in the bedroom due to the rugs, they put one strip down and then in the closet with light rug he did not put anything down and continued to walk on the rug with his shoes that he was going back and forth from outside. The rug was a mess. I DO NOT RECOMMEND THIS COMPANY AT ALL!

I have used Closet Factory for two projects, a master bedroom custom closet and a custom wall unit…read morein our living room. We are very pleased with both. Our designer, Jennifer Lewis, is fantastic. She is super consultative and very open to collaboration. She asks tons of questions and even measured things we wanted to store so that the shelves and drawers would accommodate everything. Very thorough! There were delays in fabricating some of the components of the wall unit (due to Covid), and the communication from their office wasn't great, but once the delays were resolved, the end result is beautiful. (I'm rating a four only because of the poor communication. The designer and the end result were both solid fives.) I would definitely use them again for any closet or organizational project. Especially Jennifer - she's excellent.

I cannot say enough about the beautiful job Adair did with our new new house when we recently…read more moved to Lititz. Adair was able to help me visualize the floor plan for our home and quickly "got" my taste. She was able to gently guide me with awsome choices in furniture, color, lighting, area rugs and home upgrades with beautiful molding and fireplace makeover. I have used several designers throughout the years and have been satisfied with their results.....but, Adair is simply heads and tails above others. I wanted our home to be a "refuge from the storm", a safe space to be in. This is the exact feeling that I and others mention when they come into our home. She can help you create the space you want based on your interest or hobby. It will be a one of a kind design and abosolutely breathtaking!! Marilyn Kreider Lititz, Pa

Ambiance by Adair recently helped me to redesign and remodel my den into a sophisticated "bourbon…read morelounge". The renovation entailed a new ceiling; all new painting, carpeting, lighting, & wallpaper; the addition of custom cabinets, bar, and counters; new furniture; and new decor--among other items. I truly couldn't be happier with the outcome and experience from top to bottom. From the very start, Adair's meticulous attention to detail and project planning ensured that I had a crystal clear vision of the entire renovation and all associated expenses. Her remodeling choices not only grasped my needs & tastes but also identified a host of innovative approaches to transforming what was originally a narrow and uninviting room into what has easily become my favorite room in the house. Every time I walk into my new bourbon lounge I feel like I'm stepping into a boutique hotel bar, and my friends and family are consistently blown away by the space. When it comes to remaking and styling home spaces, Adair's creativity, attention to detail, and impeccable tastes are bar none. Every element in my new lounge--from the recessed and ambient pendant lighting, to the rich color palette, to the custom shelving and curated decor--was thoughtfully chosen and perfectly executed. I have extensively renovated virtually every room in my 1920s farmhouse at this point and I can honestly say that Adair's work is the highest quality in the area. In addition to Adair's exceptional design work and planning, she was also an absolute delight to work with. She was professional, personable, responsive, and incredibly organized. She managed the project seamlessly, coordinating contractors, sourcing unique pieces, and keeping everything on schedule and within budget. And she repeatedly anticipated and addressed issues (that I would have never even had thought of!) well before they arose. If you're looking for a designer who combines unparalleled creative vision with top-notch project management and client care, I highly recommend Ambiance by Adair. In fact, I'm already working with her on the next space in my house to transform! Ben Bagozzi, Lancaster PA

Erin did a fantastic job of helping me organize, declutter and eventually pack my home for a…read morecross-country move. She was thorough in her approach and mindful that the organizing systems needed to be something I could get behind. All of my belongings were packed neatly and wrapped well in the tubs and boxes provided. The labeling system and inventory sheet were also very helpful, especially after such a stress-filled move. I would absolutely recommend Amplo (and Erin) for your organizing needs!

Awesome experience with Amplo! Erin was incredible in helping us through a very short notice move…read more She was able to help us plan and execute in the organizing of our home and in a way that took a ton of stress off of us. Couldn't recommend her enough.

Horrible customer service. Made appointment to discuss custom closet and pantry shelving …read more Gentleman with no listening skills came out to do measurement and design in order to provide a quote. This was on a Friday. He promised quote by following Wed.- now it is Fri. and I am being told he is "really busy" and will get to it when he can. If they are missing deadlines on the pre-sale, can only imagine how many deadlines they would miss when they have my deposit.

From the owner: We specialize in the design and installation of closet, garage, and storage solutions to make all…read morethe areas of your home function, beautifully!

I decided that I wanted to redesign my bedroom closet and began getting quotes and meeting with the…read morepopular names in the industry. No one could compete with Closets by Design in price, professionalism, quality products and design. Jen is excellent at helping you reimagine your space to create an elegant and polished look. I started out requesting a simple design for my husband's closet but once he saw my layout, he wanted to upgrade his design and even added our garage. The install was also very smoothly done and done to perfection. Thank you, Jen and Closets by Design for giving me a wonderful experience from start to finish.