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    Sushi AI

    3.5 (13 reviews)
    Closed • 11:30 am - 10:30 pm

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    Matt H.

    To be very honest, based on what I've seen recently here, I should not even allow 2 stars and I will explain in my review. I have frequented Sushi AI for some time now, bringing in out of town guests, family, friends, and business colleagues. I would guess I've eaten here 20+ times and I have eaten at sushi restaurants all around the country for many years. Within thr past 6 months, this place had gone from a go to sushi spot to a place I will go when I want to over indulge for a very affordable lunch, but will not ever go for dinner again. In my most recent experience here, we were one of only 3 tables of guests and we sat near the sushi prep area so we could watch preparation of the food. We were greeted within a couple of minutes and served water with no ice and couldn't seem to get any for some reason. The miso soup was barely warm and unappealing, like a leftover cup of coffee from yesterday. Deep fried appetizers were great as always (crab rangoon and veggies) and Shuman. But this is where it started going wrong. The owner was prepping while a young chef prepared the rolls, sashimi, etc. He was doing dine in ad well as carryout. The orders were filled extremely slowly and carryout absolutely took priority over dine in. We waited probably 45 minutes to an hour after apps came out to get our platter of assorted sushi. The table next to us waited much longer and was missing some things, as were we. When we asked the server, the chef added it to the list and made no attempt to expedite the missing items. This took probably 20-30 additional minutes. Being AYCE, we wanted to order more and were given a new order sheet, which was added to the list, which we expected. We then got treated to an unexpected show where the owner berated and belittled the server in front of the guests until she went into a side room crying. This was upsetting to some guests of course and yet we were still sitting there like everyone else waiting for food, drinks, etc. She came out a few minutes later and service declined for the remainder of our visit due to her recent berating. We eventually ended our dinner feeling full, but more so empty and upset because of what we saw and heard. I also have also seen a steady stream of new faces working here and I think I know why! It's getting extremely tough to continue to visit Sushi AI because I see this decline in the entire operation, as do others. Look at reviews from a year ago versus the past 6 months and you can paint your own picture. The owner needs to wake up or he is going to lose something that could be wonderful again!

    Missing food
    Sami B.

    I ordered $100+ of food. I didn't get one of my specialty rolls when I called they said that it was in fact in there. It was not. It took a lot longer than 20 minutes to prepare.- it was the volcano roll. The miso soup was very diluted, it's hard to mess up Miso. The Halloween roll had scales in it, one actually cut the top of my sister's mouth and is now infected. But it looked great. The sweet potato roll and the pickled radish roll were yummy! I ordered the yellowtail/jalapeño and they said when I got there they didn't have it. We got the nigiri regular and the rice portion was too big with no wasabi under it, and the fish was warm by the time it was given to me. Nigiri Deluxe was the same thing... I will not be returning and thought readers should know. Amy( the server) was lovely and they had delicious candy at the front.

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    11 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    10 months ago

    I ordered California rolls, and Shrimp tempura. I haven't tried the tempura yet, but the California rolls were so good and filling

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    1 year ago

    This is our 3rd visit. We ordered quite a few dishes. Food was yummy, waiter was nice, and price was great!

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    1 year ago

    Came to dine with my family and friends on 4/8. We all enjoyed the food and services very much. Come back soon!

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    3 years ago

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    2 years ago

    My kids and I love this restaurant! Every time everything has been great! From the ramen, sushi and teppanyaki, so good!

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    3 years ago

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    3 years ago

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    Toba Sushi And Ramen

    Toba Sushi And Ramen

    4.3(49 reviews)
    2.1 mi

    I ordered a sushi "burrito" from here and it was absolutely delicious, despite me having no idea…read morewhat I was gonna think about it lol. We'll definitely be back here to try this place again as it is very unique for Kalamazoo.

    This is really a 2.5-star review. The miso soup and salad were good, the California roll was fine,…read moreand the sushi plates were beautifully presented. Our waitress was exceptional and incredibly attentive throughout the meal. But the rest of the food...oh no. The fried soft-shell crab appetizer somehow arrived cold, wet, and soggy with grease, although the cucumbers served with it were good. There was far too much sushi rice for the amount of fish, and some of the fish appeared to have been cut incorrectly against/with the grain, making it surprisingly chewy. One piece of yellowtail was so dry it was almost like jerky and literally stood straight out when we picked it up with chopsticks. My husband's ikura (salmon roe) itself was good, but the mound of rice underneath it was nearly two inches tall! My ikura was a completely different story. It arrived shriveled and dry. I tried one bite and it actually stuck to my teeth. I've never experienced that with salmon roe before. I do want to emphasize again how good our waitress was. She immediately comped the ikura, kept our drinks attended to, and was completely on point with service all evening. I overheard another table mention that there was a new sushi chef, which may explain why our experience was so different from the many positive reviews. Unfortunately, based on the food we were served, I can't rate this higher than 2.5 stars.

    Photos
    Toba Sushi And Ramen - View from the front of the restaurant

    View from the front of the restaurant

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    Sansu - Veggie Delight

    Sansu

    4.1(487 reviews)
    66.5 mi
    •$$

    I haven't been here in a few years but it's still as good as before! I came around 5p on a Wed…read morenight and it wasn't too busy. We happened to come during happy hour which looks to be Tuesday-Thursday 4:30-6p. We ordered the potato croquettes and tempura portabella mushrooms for appetizers. The croquettes are part of the happy hour menu so it was a good price. I didn't realize there were only going to be 2 of them but they were a large size! The portabella mushrooms were so good! We were surprised by the amount that we got. I didn't really like the sauce that came with the croquettes so I used the sauce that came with the mushrooms. For our dinner, I got the devil roll (forgot to take a pic - sorry!) and my friend got the teriyaki tofu bento box. My devil roll was pretty good, nothing too special about it. My friend loved her bento and said the agedashi tofu and the inari were her fav. Our server was really attentive and always came to check on us! I also loved that he stopped by to ask if the peanut dressing for our salads was ok. It wasn't too loud in there since there were still empty tables so it was easy to talk and hear each other.

    First off, the service was great. Our waitress was attentive and very polite. We got our order in a…read moretimely manner. The food was very good as well. We ordered a Volcano Roll, a Striped Dragon Roll, and a Rainbow Roll. They were all delicious and the presentation was very nice. The restaurant was clean, and had a pleasant environment.

    Photos
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    Toba Sushi & Grill - Cupid Roll (Top) Magma Roll (Bottom)

    Toba Sushi & Grill

    4.5(104 reviews)
    1.5 mi
    •$$

    We went here at peak dining time a couple of days after Christmas so it was pretty busy. Our server…read morewas pleasant and got our order right however we had to wait at least 10 minutes to have her come back so we could ask for water for the table. The mixed veggie tempura roll in the sauce on it was delicious. The bento box was a very good value. It came with a side salad. However, I was disappointed that there wasn't any sauce for the Gyoza or tempura the fish was fresh! However, their seaweed salad was just.ehh.

    By far the best sushi restaurant in Kalamazoo. My husband…read moreand I have tried many sushi restaurants throughout Michigan but this one definitely adds to the top of the list. To get started we ordered gyoza as an appetizer My husband asked asked the waitress for her recommendations She recommended the tornado in the firecracker along with the 911 for spice. I got the special California roll along with the Michigan roll and I loved every single bite! The gyoza was also phenomenal. Our waitress was super friendly and on point at all times we spent 67$ for 4 rolls of sushi. The owner (Tony) is usually also working there and being hands on with his staff which is fantastic to see such a supportive boss. It was a busy night for them and they were always on point we waited about 20-25 minutes which isn't bad considering the amount of people there. We will being going back.

    Photos
    Toba Sushi & Grill - Changing table in Women's Room

    Changing table in Women's Room

    Toba Sushi & Grill - Edamame, packed with flavors, enjoy with Soy Sauce or without!

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    Sushi AI - sushi - Updated September 2026

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