The Keys to Wellness Medical Ctr, Dr. Susana May, moved to 103400 overseas hwy, ate 241, key Largo…read more33037

Front Desk staff are rude and uncaring and very unhelpful and snide. The inbox for messages is…read morealways full so you have to call dozens of times to get a person. Once you do they are argumentative about what your asking and unwilling to accommodate when trying to get an appointment. The doctors are FABULOUS but the staff are horrible!

When we moved to the keys we selected IMC because of the convenience of having access to so many…read moredrs. Sadly the service they provide has declined over time. Our recent experience has us believing we need to rethink our decision. We are disappointed because when we started with this office they were great. Drs were great and the team as well. Now everything seems disorganized. Anything that could happen wit our recent experience has: Scheduled a teledoc. had to call to ask if we missed our appt, Dr finally called and began to to review previously discussed test results , not the reason for scheduled appt. Once call got back on topic at hand, call was short and Dr prescribed meds. Script was not sent to pharmacy. This morning, Script still wasn't sent to pharmacy. We had to follow up a number of times. Finally drove to Dr office to get paper script to take to pharmacy. It wasn't ready as promised. PE found it and had it issued. In the meantime, they did send it over electronically. At pharmacy now ; waiting for Dr to call them back. Pharmacy noticed the script could interact with other meds. Thank goodness he is so good at his job!

I have been a long time patient of dr magrane but day before yesterday I came down with a stomach…read morevirus that had both ends going. I called yesterday for something for the nausea and diarrhea. I got a call today telling me that i needed to take over the counter Imodium. When i asked about something for the nausea, she said he didn't say anything about that. I suffered all night and yesterday because he wouldn't call in something for the nausea. Not sure if it's him or his staff.

He has been my wife and I's primary care provider for 4 years, I have tried to leave but my…read moreinsurance won't let me. !!!!A man had a heart attack next to me!!!! the staff paid no attention to him, I am barely trained in the medical field but I could see what was going on. I had to tell them to call a nurse, and she said "I am a nurse". luckily i got the attention of a nurse in the back and she came out to see what was going on and she called EMS. The receptionist's are horrendous, meanest woman you could hire. No help in making appointments. they speak to you like you are doing a disservice to them by making them do they're jobs. they cannot get a referral right, they take usually around 10 days to complete your referral. and then they don't call you to tell you its ready. As a doctor I DO NOT TRUST HIM, Really bad at explaining what he's doing and WHAT HES GOING TO DO. like a surprise prostate exam. not a joke he literally said he was going to look at the back door and he then surprised me with a finger all the way in. which is kind of a big difference i think. he misdiagnosed a man for four years, the man had been constantly going to him reporting his symptoms and asking for help. the man got a second opinion and found out he had stage 4 cancer and could have been saved if only someone could have found it sooner. he sadly passed away last year. last year he replaced his old receptionist, the replacement is even worse.

This is a great doctor. I've gone to see him two times and both times were very accommodating. He…read moredid a thorough physical and ordered blood test to check everything. He's got a great bedside manner and listened to me well. He didn't rush thru anything. I see him as my primary care doctor. He works in the Community Health of South Florida center in Tavernier. It's located in the Winn Dixie shopping center. I never knew he was there. Glad I found him!!

Excellent all the way around. Super knowledgeable and generous with her time to answer every…read morequestion. Het experience in the medical industry brings an invaluable perspective to advising on what to use where. Obviously very important when you're injecting in the face. You can be confident her well developed eye for what is beautiful will keep her touch light where needed. I'm so happy to have finally found someone that I can be confident will have me looking my best.

From the owner: Botox, Facial Fillers, PRP Injections, Laser Hair Removal, Body Contouring, Medical Weight Loss,…read morePhotofacials, Skin Rejuvenation, Chemical Peels (medical grade) and more.