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    Susan Janzen

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

    Services - Susan Janzen

    Buyer's agent

    Listing agent

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    5 years ago

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    The Bagga Team - Royal LePage Magan

    The Bagga Team - Royal LePage Magan

    (3 reviews)

    i was only pre approved for a 700,000$ mortgage. i contacted mr. mani bagga and asked to see a…read moretotal of 6 different addresses. the office didn't have time for me even though i left several messages. i found out later this office only caters to customers wanting to spend 2.5 million and higher. i was a "small fish" and they didn't have time for such a menial sale. save your time because i spent waiting for my messages to be returned. sorry i am not a multi-millionaire

    So I wanted Mani to come see my property since I needed a real estate agent. He called me and said…read morehe already saw my property online, not sure how he saw it since it wasn't listed, and said I was way overpriced since there was a " former show home" in SECORD ( which is a bad area ) that's similar to my property and that's why I should list mine for 522;000. Never mind that my house is an estate house, bigger, way more amenities, has a heated floor basement, 6 zone heating, A/C, engineered hardwood floors, private backyard, in a cul de sac, and plus I just finished renovating it so it's white and grey. All granite throughout oversized garage, I could go on and on. BUT NO, THE FORMER SHOWHOME IN SECORD THAT HAS NO AMENITIES, NOT WALKING DISTANCE TO SCHOOLS OR ANYTHING, NO BASEMENT, NOTHING is listed for 522,000 so that's what mine is worth. I was astounded at this mans RUDENESS to me and his unwillingness to even come out to see my house. Go with this man if you want to work with a low baller crook, who undermines your property and has no respect for you. HE DID NOT EVEN SEE MY HOUSE!!!!!

    Century 21 ALL Stars Realty - Century 21 logo from their website

    Century 21 ALL Stars Realty

    (7 reviews)

    Karen farynowski is crooked and is only there to make herself money. she is extremely…read moreunprofessional and unethical and will do anything to make a quick buck. she rents out houses filled with mice and faulty wiring and then tries to get the tenant to pay for 6k worth of imaginary damages. She yelled at me and intimidated me into not coming to the walk through so I left the keys. now she's trying to come after me for cleaning and damages that don't exist. Atleast I know the law and know she needs my signature on the paper for her to enforce that. Please don't deal with this woman as a renter or landlord. SHE WILL RUIN YOUR LIFE And yes I am contacting RECA

    super unprofessional ! we rented a townhouse off quapp Johnny and he didn't even show up to show…read morethe place , the dryer and washer were so old the didn't even work once we moved in so they requested a maintenance person to come replace and replaced with moldy, loud, old machines that made my cloths smell horrible ... then after we had signed the lease 3 months later they told us they were selling the unit putting me and my kids in a position of finding a new home and job school community to have to move too! why have us sign a year lease if you knew you were potentially selling ??! disgusting behaviour they should stick to selling only and even then the guy who we met that sold it was a rude rich only cared about the money relator ! oh and the real kicker I cleaned the carpet cause the last tenant had cats that pissed all over the carpet and he charged me for carpet cleaning !! do not recommend !!

    UnitiiPM - Village at the Hamptons in Edmonton, AB

    UnitiiPM

    (1 review)

    unitiiPM bought the building that I have lived in for nearly three years. in the 6 months that they…read morehave owned the building, the level of maintenance and care for the building has decreased dramatically. This building used to be cared for and the tenants used to be treated like people, until unitiiPM purchased in July. The parking lot has not been cleared of snow at all in the entire winter season. The amount of ice is incredibly dangerous and has been a barrier for many of the residents. There have been locks broken and not fixed for days. Suddenly, packages are going missing constantly. The property is not being cleaned at a noticeable frequency. The building manager(s) do not a give any care for the tenants nor treat them in a respectable manner. Complaints go unheard. My partner and I had planned to stay here long term. We had built a home here, as so many of the other residents in our building have. 2 weeks after my partner complains to the head office about the parking lot accessibility issues, we received a notice of non-renewal for our lease. We will now be leaving a place we once loved that has turned to absolute crap since this building management company purchased the building. unitiiPM, please remember that the places you are managing are people's HOMES. not just a place where you are making money.

    From the owner: At unitiiPM, our focus is reimagining Alberta property ownership and enhancing resident’s…read moreexperience. Owning properties should be seamless and stress free. Our senior leadership team has a combined 75+ years of industry experience, managing over 60,000 apartments to create a platform that transforms the rental journey. We make it a priority to stay up to date on all the latest market information, technology, and talent that will provide best in class Alberta property management.

    Schmidt Realty Group - Every year we fund a project with World Vision, in 2013 it was stocking a mobile medical clinic!

    Schmidt Realty Group

    (1 review)

    Working with Connie and Sheri was like working with a trusted family member. Both Connie and Sheri…read moredemonstrated a great sense of respect for my first home-buying experience, and their advice was immeasurable in finding "the one". I never became too overwhelmed or anxious, and they were always there for me, every step of the way. I truly feel like I had the best agents in the city!

    From the owner: We're an independent locally-owned real estate brokerage. At Schmidt, we use a unique collaborative…read moreapproach to consistently deliver an unparalleled real estate experience. Everything we do is focused on helping you realize your goals, and it works! We consistently sell homes faster than average and very close to list price! Each team member is committed to helping you achieve you real estate goals. We're also committed to helping each other succeed, in business and in life! Realtors at SCHMIDT can take a family vacation knowing that their clients are receiving stellar service from another team member. That's peace of mind for us and for you! At the end of the day, helping you make smart well-informed real estate choices is what we're all about! From in-depth client consultations to consumer webinars, we're committed to consumer education. We're also passionate about putting you in control. We'll guide the process and you'll make every decision.. Our EASY EXIT and LOVE IT OR LEAVE IT guarantees are just two of the ways we show our commitment to your absolute satisfaction. We're easy to reach and happy to communicate as you like - text, email, phone or in person - with extended office hours to serve you. "The service was fantastic and we really felt like family. We really appreciate the team attitude at Schmidt Group. This was the 3rd time we have worked with Schmidt. The entire team pulled together to make a dream move at a difficult time happen." Heather & Jesse

    Jakie Ng-RE/MAX River City

    Jakie Ng-RE/MAX River City

    (3 reviews)

    This Real Estate Agent is a tool. He was representing a seller whom I purchased a Condo from and…read morerefused to give me an actual key upon taking possession.He was extremely rude over the phone and highly unprofessional. Definitely suffered from business short-sightedness as I will not use him for buying or selling in the future, nor will I recommend him to friends and family. There are plenty of Realtors out there just search here on yelp for those with good reviews ------------------------------------------------------------------------------------------------------------- 20/09/2013 - Update to address Realtor's comment below: - Your seller did not agree to my best offer for furnishings then changed his mind on possession date after I had already purchased furniture. I had every right to refuse this last minute none-sense proposition. Also, It is your job as a realtor to relay information between me and the seller, you get paid to do this, it is a part of your job description, you cant possibly expect a pat on the back for actually doing what you get paid to do? - Please do not make false claims regarding the lock being keyless, it was a regular lock with a keyhole and a battery operated number pad. You including just a pin code for the key release was highly unprofessional and quite unacceptable by any standard, even other realtors from your own office agreed to this while I was waiting at the secretary desk. I am sure you know that batteries die jakie, and when that happens, and there is no physical key to unlock the door, things can get quite horrid. I ended up replacing the lock myself which costed about $200 dollars. If you are serious about making things right like you claim, you can start by reimbursing that cost and I would be more than happy to post an update to this effect. Also, you did not provide the stairwell key which I had to get cut from the condo association for a fee. I hoped that you would have posted a simple honest apology but all you presented was reassigning of blame and a case of failure of taking responsibility. I hope that you can learn from this experience and better yourself as a realtor and also as an individual. Lastly, I wanted to apologize for the name calling in my initial review, I was quite displeased when I wrote that as anyone would have been in my situation. ------------------------------------------------------------------------------------------------------------- 03/10/2013 - Update to address Realtor's comment below: -The bank did not agree to add the furniture to the deal because they felt that it didn't add value to the property. I made your client a very reasonable cash offer which he initially declined then later agreed to on closing day, after I had already purchased furniture. No one asked for you to represent me Jackie. However, it was your responsibility to relay information to your client. I'll agree with you that my realtor was semi-useless but dealing with me instead of him on some occasions did not mean that you were representing me. - I know you're trying to save your reputation but if you're going to make false claims to accomplish that, at least make sure they're reasonable. I chat with tenants all the time and they regularly use keys to unlock their doors as oppose to using the number pad because it saves the battery on their locks, what you are claiming is completely false. I went ahead and purchased the same lock because it cost the same as re-keying the existing lock and it came with two keys! I am not sure why your client didn't provide you with a key but you should not have allowed him to get away with this for the sake of protecting his reputation, and yours. -My agent paid a portion of my legal fees as part of an agreement that me and him had when initially deciding to work together. This had nothing to do with you or the key. There is no documented proof, the battery in the lock simply died and I had no key to unlock the door with. Luckily, someone was inside so they helped unlock the door otherwise I would have had to tear it down. I bought the lock from the home depot and changed it myself. The $200 covers the cost of the lock, no labour. I am a reasonable person so that was all I asked of you. You should be getting an E-mail from me soon in regards to this. ----------------------------------------------------------------------------------------------------------- 06/02/2014 - FINAL UPDATE Contrary to what this realtor wrote below about making things right and covering the cost of the lock, in the end he did not provide any compensation. He wasted my time by getting me involved in a pointless exchange of emails, after which he "changed his mind". I am sure that his intentions were always to make it look like he was doing the right thing without actually doing it but I thought I would give him the benefit of the doubt. Anyways here you have the final verdict, I hope that this helps someone.

    We decided to contact Jakie Ng when we noticed that he was successfully selling units in the condo…read morebuilding that we lived in. Our unit had been on the market for a year prior, we took a short break due to the stress of it all, and bit the bullet and relisted - this time with Jakie. Jakie was very quick to respond and meet with us. He came to our home and explained the process, he was honest and direct about what steps we would need to take to sell our home. We really appreciated hearing things that we had not heard about our condo before (specifically, little things that we needed to do to make our condo more appealing), so we knew we were in good hands. We got to work, and eventually made the decision to list with Jakie - throughout the whole experience, he was responsive to our questions, efficient, and professional - providing insight and knowledge along the way. There was never a time throughout the process that we felt ignored. It is very clear that client care is important to Jakie, and the ability to read clients and provide them with solutions to their problems is an valuable and rare skill - Jakie understands this, and posesses this skill. Despite the covid pandemic and slower market, Jakie ended up selling our condo in a matter of a couple of months, I am still a bit shocked at how fast everything went as I type this. From the first meeting, to the negotiation process, to the end of condition removal, it has been a pleasure to have an expert like Jakie on our side. If you are looking for someone who is honest, professional and capable - someone who will explain the process to you from start to finish, and make sure that everything goes smoothly throughout, then I highly recommend Jakie Ng.

    Susan Janzen - realestateagents - Updated May 2026

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