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    4.3 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    Lewis & Clark Outfitters

    Lewis & Clark Outfitters

    3.3(32 reviews)
    4.6 mi
    $$

    I ordered my Giant bike on May 13, 2023 The girl that…read moreplaced the order took my money. Supposedly didn't place the order. Come to find out , she no longer works there. After numerous times calling to no avail , on August 3,2023. I happen to drive there and they were closed ( two days)due to inventory . The owner let me in and stated that the girl that previously took my money for my order, never ordered my bike and he would place an expedited order. So the next day I got a text message from the owner stating my bike was in. Strange. I doubt that the bike went through a teleport. So the only logical explanation is when they were doing inventory, they came across my bike. This is terrible customer service. Period! I will not be back here.

    My experience is identical with several other review in the past few months. I ordered a bike on…read moremarch 12th and they warned me it would be 4-6 weeks. Here we are 8 weeks later, not one returned phone call to my three voicemails asking for updates. I've gone into the store twice. The first time I had to wait because the employees were goofing around in the parking lot and when they finally helped me they weren't any help at all. I left my phone number for the manager who never called me back. I walked into the store today to be treated rudely when I asked for an update. They have a script that goes like, "we got an order in today let me see if yours is in it." They go to the back for a while and come back and say, "looks like yours wasn't in it but we are getting another shipment in next week!" I've been told this exact thing twice now. I talked to the owner and he seemed to understand, but after reading other people experiences I think he won't do anything about it. I'm going in tomorrow to cancel my order. I would have given this place glowing reviews a few years ago for their customer service and quality products, but now I would recommend anywhere else. Update: I ended up not canceling my order because I didn't feel like driving down there. After they told me they would have it Thursday they didn't have it. They got it on Friday and we had to wait while they tuned it when we came in at 4 pm. Over all very poor experience. Definitely will NOT be taking advantage of the benefit of purchasing a bike here. I don't have faith they will provide quality service for free after the service I received when spending $800.

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    Lewis & Clark Outfitters - Fountain

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    Fountain

    Ozark Mountain Trading Company

    Ozark Mountain Trading Company

    3.7(7 reviews)
    19.6 mi

    We have dealt with the Rogers store and Cotter store and I can tell that staff is wonderful at both…read morelocations. Very knowledgeable and they try their best to help you select a boat that will suit what you are wanting to do. They even gave us newbies tips and tricks to make us better kayakers woth practice. We now can self rescue so thanks guys for the A plus service.

    We've been looking for an upgrade for my wife's kayak for a while. I remembered them being here and…read moregiving us a chance to spend the money with a local shop. I went in by myself the first time to see what they had. The kayaks were nice and the prices were average but the woman manager was remarkably rude. My wife and I went back together on Mother's Day to let her pick one out. The same lady manager was overtly rude again. She then argued with me that she did NOT have the kayak I had just seen there a day earlier. So I got a different associate to go get it and I bought it. I am a life long "outdoorsman". Typically people working in the outdoor specialty industry are positive, active, people looking forward to interacting with like minded people. I am part of the 50ish year old still very active outdoors crowd that finally has good money to spend on gear for play. I will try to tell anyone listening to go somewhere else. The rudeness and lack of professionalism is NOT off-set by competitive pricing. Won't be back

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    Ozark Mountain Trading Company
    Ozark Mountain Trading Company
    Ozark Mountain Trading Company - Ozark Mountain Trading Company building and showroom.

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    Ozark Mountain Trading Company building and showroom.

    survival mode - outdoorgear - Updated May 2026

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