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    Surprise Store

    4.0 (1 review)

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    19 years ago

    Helpful 4
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    City Market - 30 minutes after the salad bar opens or 1 minute before the salad bar closes, this is what it looks like.

    City Market

    2.9(17 reviews)
    1.1 mi
    $$$$

    I bought a beef roast through A pick up order on a weds I went to cook it on Friday and the roast…read morehad already gone bad. I took it back to the store because it was a 32$ roast and I wanted to have it replaced. The assistant manager was extremely rude and said it was my fault that I should have cooked it or froze it sooner. She said That meat on the shelf is only good for three days. That is horrible. I have bought plenty of meat that I leave for at 4/5 days before freezing or cooking. The assistant manger was extremely rude and not helpful at all horrible customer service and horrible quality of meat they are putting out. looks like wal mart will be getting my business from now on

    Congratulations! YOU are the WORST Krogers I've EVER visited. Further. CLEARLY NO ONE CARES at…read moreKroger. I wrote Customer Service (ha! joke!!) on 9/23/24 to report the PATHETIC experience in your store - and NO ONE bothered to reply, so... here's my original report to Kroger... I have been a Krogers customer for about 13 years now. Only recently have I relocated to regions where I can shop at Krogers. I *almost* always find it to be a superior experience. Today in the Rawlins "City Market" was anything but. I would characterize the store as DISGUSTING, DINGY, DEPRESSED. I know they recently had a problem with their frozen storage - that did not impact me as I ATTEMPTED to shop the store. (I learned this from the manager.) I was interested primarily in FRESH produce, chicken, yogurt and perhaps more if I was not so turned off as I walked the store. The produce section was DISMAL - virtually NO organic and what organic was there was BAD. The non-organic lettuce was also wilted. This is NOT typical of any other Kroger store I have been to. I'm a traveler and wherever there is a Smiths or Fred Meyers, I preferentially shop there. ALL Krogers (except this one) are generally fine (or better.) This store, put simply is the WORST kroger's I've EVER been to. If I were the CEO of Kroger, I'd shut it down, fire the management, install a new team and do a MAJOR renovation. The chicken pricing was NOT competitive. Valley Foods - a SMALL store in Saratoga was 35% less for natural, skin on thighs. Foragers Yogurt - a STAPLE at most Krogers was NON-EXISTENT. Ham steak? Forgetaboutit!! I know Rawlins is not Steamboat Springs, but geez, couldn't it be as good as your store in Rock Springs??? Bottom line, I WASTED an 80 mile round trip drive to go to this City Market and BOUGHT NOTHING. I returned to Saratoga and shopped at Valley Foods. While I remain in Saratoga, I will shop there OR Walmart in Rawlins. I would WELCOME a decent Krogers in Rawlins. I've visited Rawlins many times over the past 8 years or so, while this store was never spectacular, it was NOT nearly as poorly stocked, priced and DISGUSTING as it is now. Please fix it or CLOSE it as it is only degrading Krogers fine reputation. Again, I wish I had NOT wasted an 80 mile round trip (about 5 gallons of diesel fuel) made PRIMARILY to grocery shop. Too bad there really aren't ANY grocery stores in Rawlins at this time. Alan Sills

    Photos
    City Market - Do NOT grab a Nathan's dog from the deli. I tried on two different occasions and got the same result.

    Do NOT grab a Nathan's dog from the deli. I tried on two different occasions and got the same result.

    City Market

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    Valley Foods - Only grocery store in town

    Valley Foods

    3.3(4 reviews)
    32.7 mi
    $

    Valley Foods, the only actual grocery store that can be counted on having longevity in the Platte…read moreValley. All in all it's not a bad grocery store at all. The basics in your grocery needs can be counted on for them to have unless some unusual situation is going on. The variety on selection is okay. I mean it kind of is the situation you deal with when shopping in a rural community. The produce is pretty fresh as well as the meat department. The liquor store is decent as well. Plenty of variety on hard alcohol or ingredients for mixed drinks. They have a craft beer selection and while one would expect it to be small they do have some Wyoming based breweries which is nice to get a hold of for a four pack or six pack. As one would expect don't expect a huge variety on ethnic foods like Asian condiments or things like that. Again the basics are covered but nothing to specific. Despite what may sound like a review with criticism it's more a preparation of what to expect or not expect. This grocery store is truly vital to the Platte Valley without getting yourself into a lengthy drive to go to another town outside the valley. This is the area where I grew up and while changes have happened to this building and ownership changed over the decades it's still kind of a magnet to run into old acquaintances.

    The prices are way to high when you can drive 30 miles away and get twice as much for less. You…read morehave to grab the sales or you're just wasting your money. A couple of the people that work there are quite rude. Being in a small town it is convenient. This is the only reason I give 3 stars.

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    Valley Foods - Large stuffed bear greets you

    Large stuffed bear greets you

    Valley Foods - Only grocery store I know of where animals watch you shop.

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    Only grocery store I know of where animals watch you shop.

    Mabuhay Oriental Market - Grocery aisle

    Mabuhay Oriental Market

    4.5(2 reviews)
    0.2 mi

    If Mabuhay Oriental Market were not one of two oriental markets in the entire state of Wyoming, it…read morewould still be a good oriental market. It is a solid market all around and serves multiple needs. The store is divided up into two halves. One half has oriental decore, knickknacks, clothes, kitchenware, and incense. The other half is a solid selection of oriental food from a variety of countries. I do a fair amount of Asian cooking, specifically Thai, and Mabuhay had everything that I needed! They have all sorts of food for cooking. Sauces, curry paste, flavorings, noodles, spice packs, packaged ramen--all the standards. The food is competitively priced, which is great for how remote they are! They even had a pack of dried shiitake mushrooms when I could not find any fresh ones at Walmart. They have a modest freezer and refrigerator section--it's small but covers the basics (fish and the like). They have a fairly wide selection of oriental candy in various quantities. A huge incense selection. If they do not carry something and there is enough demand they are open to start carrying it. The staff is really kind and welcoming. They do not have any public restrooms. Closed on Saturday and Sunday. I would highly recommend them and have already been back multiple times.

    If there was prepared, hot Filipino food, it would be 5 stars. However, it was incredible how much…read moreAsian dry goods were stocked!!!

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    Mabuhay Oriental Market - Grocery aisle

    Grocery aisle

    Mabuhay Oriental Market - Grocery section of store

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    Grocery section of store

    Sloanes General Store and the Inn at Alcova

    Sloanes General Store and the Inn at Alcova

    3.5(6 reviews)
    59.5 mi
    $$$

    Stopped by this general store in Alcova Wyoming on our way to Mount Rushmore. The owners a retired…read morecouple born and raised in Casper Wyoming purchased this store years back and have been serving locals and visitors ever since. The store is rather small but does offer all the essential one might need while on the road. Hot food and ice cream is also available as well as a small picnic area to relax. And for you fishermen there's also fish and tackle equipment sold here. Restrooms facilities are available and clean. There is a small gas station on-site should you need. Should you find yourself in this part of town and in need of snacks, fuel or a restroom break this is the spot.

    We were headed north on the highway, and we had not seen a gasoline station in miles!! We were…read moregetting kind of worried because we were in unknown territory. Fortunately, Sloanes General Store showed up at the nick of time! They sell Sinclair gasoline at this little shop in Alcova, Wyoming. While the gas tank was filling up, we used the restrooms and checked out the general store. Restroom was clean for the Men! This friendly general store sold ice cream!! Yes!! They sell Cascade Glacier ice cream brand, and both my wife and I each purchased a couple of scoops of ice cream in a waffle cone. We were both happy with our choices. She with her Blackberry Cobbler, and I with my Wild Huckleberry!! Sloanes General Store made for a terrific pit stop along this highway in Wyoming! A welcome sight!!

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    Sloanes General Store and the Inn at Alcova
    Sloanes General Store and the Inn at Alcova - The Inn at Alcova Cabins

    The Inn at Alcova Cabins

    Sloanes General Store and the Inn at Alcova - Front of Store

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    Front of Store

    Surprise Store - grocery - Updated May 2026

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