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    Surge Electric

    5.0 (2 reviews)
    Closed • 7:00 am - 6:00 pm

    Services - Surge Electric

    Electric inspection

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    Ridout Lumber Company

    Ridout Lumber Company

    (3 reviews)

    Ohh where do I start?…read more I went in to look at and purchase some trim (baseboard and crown) on Saturday 09/26/2020. After receiving ZERO initial assistance I had to ask where their trim options were and they pointed to a display. Upon finding what I liked they told me they don't use that trim company anymore and handed me a brochure of the new company? I found something comparable I liked and proceeded to get a price and order. The gentlemen stated he has to call the company to see if it's available before placing an order so he took my name and number and said he would call on Monday. The following Tuesday I called them after no call and he told me emailed them, but would send a follow-up email again. The next day (Wednesday) he calls and gives me a price, I told him that would work and he stated I would need to come in and pay prior to them ordering it. I then went in immediate Saturday 10/03 and nobody there knew what I was talking about, I had to FIND THE NOTE myself on a clipboard at the front counter (what a joke). Upon looking at the note the guy says we have 8000ft of this in back, we can don't need to order? I said of this specific LB11 right here (points to brochure). He says yep and proceeds to polace order and take my money and set up delivery for Tuesday 10/06 of the 900FT of trim. I get a call today 10/05 at 7:14am that they are at my gate to deliver the trim (I have already left for work) and call my wife to notify her so she can let them in. The driver then drops of 900ft of dented up trim that is the WRONG trim? half primed and half not? wrong profiles and everything. The driver said "mam I don't load it, I just deliver it, you can return what you don't want". What an absolute headache! this has been from the very beginning. Called today to notify the store of the incorrect trim and they said the trim we requested had to be special ordered and would let me know when it comes in. IF they make it right, I will update this review accordingly.

    I've had to go in on a couple different occasions. The customer service is impeccable. I had a…read morebroken lock... It was fixed with spare parts. They go above and beyond what's expected. A quality that's hard to find now a days. Thank you.

    Central One Service

    Central One Service

    (12 reviews)

    f zero was an option, I would have chosen that. Here's why. I called for a dishwasher repair and…read morethey came out June 26th. He told me that it was going to cost $438 to get a new heating element and motherboard. I paid him $300 cash. Another guy came out a couple days later and told me that the first guy misdiagnosed it and it was going to cost $100 more. I decided not to repair it. I called him and asked him if I would get a refund. 'Oh yes yes you will get a refund..'Since then I have gotten two invoices that say I still owe $177. I have emailed them twice. I have called at least six times and get the same answer. 'Oh we're working on it. The bosses aren't in right now. I'll call you back.' I understand they have to take a service fee out . I would like my refund. This was in JUNE. Today is August 6. I think it's been long enough.

    We cannot recommend this company based on our experience…read more Since July 2021, we have spent $13,386.08 with this company, including $4,640.90 in October 2024. During that time, we have had issues almost every year, despite having both a brand-new indoor and outdoor HVAC unit installed. When I asked where the air filter went on the new unit, the technician couldn't tell me and said I would have to contact the manufacturer. We were also never provided with the warranty information for the new equipment. We were told it would be emailed to us, but we never received it. The most disappointing experience happened yesterday. My grandmother is on hospice and is dying. She can barely get around, and on one of the hottest days of the year, with temperatures around 92°F, her air conditioner stopped working. I called at 9:00 a.m. and was told they couldn't come until the next day unless we paid a $295 emergency service fee. After spending over $13,000 with this company and needing service calls year after year, I expected better treatment, especially under these circumstances. In the past, I left positive reviews because my grandmother was repeatedly encouraged and pretty much hassled to do so. She always wanted to support local businesses, even when she wasn't satisfied. Looking back, I feel it was important to share our honest experience. If customers stay silent, other families--especially elderly customers--may end up going through the same thing. As of this review, my grandmother's air conditioner is still not working, and we will not be spending another penny with this company.

    Surge Electric - electricians - Updated October 2026

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