I hired Global Restoration Team, David Cline, President, to do mold remediation at my home. His…read moreteam was sloppy and caused damages for which he will not pay, nor will he provide insurance information. I have sent him several texts and emails and he refuses to return same. He chose to rip out all my kitchen cabinets and had his team packaged everything. They did not use any bubble wrap and/or wrapping paper. My expensive glasses broke; they were thrown into boxes in all different directions. He threw my grandmother's 100 year plus China into a box randomly and it broke. He caused damage to my wood floors and the frame around the door to the garage... Very sloppy work. He also took with him my kitchen sink which is not reimbursable by insurance because it does not contract mold. He refused to return or pay for it. He also filed a lien on my property without telling me. I was told by insurance company. And, once the insurance company paid, he did not satisfy the lien until I demanded it. What he does at the beginning is have you sign an agreement that not only includes mold remediation but states that you are hiring his company to make the repairs. You have only 30 days to cancel. If you do not, you are stuck. Just before the 30 days were up, he did not return calls. I cancelled the contract. Then you bet, after he received my notice of cancellation, then he called back!!! He is all about the money. He does not care about the quality of the work.

From the owner: "Our purpose is to provide professional services for our clients with integrity and accuracy, and…read moreto educate the home and property owner by providing facts about mold and all other indoor air quality issues. There is so much misinformation, hysteria, and deceptions given to the public we feel it is vital to provide solid information. Our goal is to promote the healthy home by assisting families in establishing clean indoor air conditions."

Servpro of West Palm Beach & North Wellington did a fantastic job at our large upscale condominium…read morelocated in West Palm Beach, FL. As the property manager, I feel responsible for our entire property. Servpro help make the fire, water damage, clean up, and repair process a pleasant experience. They made all the units and common areas affected look like it never even happened. Servpro knows how to park and act on our property so not to disturb our customers, all employees are background checked, in clean uniform, have the proper liability insurance for me to feel comfortable, know what they are doing as industry experts, and know how to work with all insurances/payment scenarios depending on the given situation. Thank you guys! SERVPRO of West Palm Beach | North Wellington 561-383-0100 4050 Westgate Ave. Ste 107 West Palm Beach, FL 33409

Be very cautious with this company. We suffered a slab leak in our townhouse is about 500 feet of…read morelaminate flooring and baseboard. We called Servpro and they were very responsive, coming out the next day to do an evaluation. However, they would not start remediation until we could provide them with an insurance claim number. That should've been our first point of hesitation. We were told repeatedly that "we will work directly through your insurance and your insurance should cover this". They were very reassuring and did fine work. After three days, our house was dry and ready for repairs. Those three days were billed at $5700. That averages over $11/sqft for a relatively modest leak. Unfortunately, this used up a large portion of our insurance coverage. Our insurance paid us for the repairs we did, and then there was no money left to cover the water remediation. Unfortunately our insurance company was also incredibly delinquent of informing us about this. Fast forward two months later- I receive an email between Servpro and my insurance company on which I am cc'ed that says "we will be entering collections and placing a lien on the home in six days". Apparently there had been much back and forth between Servpro and our insurance company and no one had bothered to tell us. When I called Servpro the responses included "I don't care where the money comes from I just need a check" and "it sounds like you're problem is that you're underinsured". They also would not budge on the six day timeline to start the liens and collection process, despite the fact that I had not been sent a bill or notified that my insurance company wouldn't cover it. They also acknowledged that they had not provided me with any sort of written estimate and stated that this was industry standard to not provide estimates. Had I known that Servpro was going to grossly overcharge my insurance to the point that my coverage was used up before repairs were done, I would have made different choices both about mitigation and about repairs. As it stands, I am out 5k because I don't have the time window to adequately fight this without a lien being placed on my house. Here is my overall impression: 1. They respond quickly and do fine work 2. They overcharge and do not provide written estimates as they likely are covered fully under most people's insurance policy and therefore most people never even see the bill 3. My experience with the billing department was poor. Ask for a written estimate and know your policy limits!

Wow! ENTRUSTED has been terrific! Water Mitigation is something we dread. And thankfully there are…read morethe folks at ENTRUSTED. From the first call to moving equipment out, every person was skilled, thorough, kind, considerate, ... Each person explained the process, what to expect, and when to expect it. They were always on time. I never had to wait. They were in and out exactly like they said. ENTRUSTED. The perfect name.

Entrusted really earned their name with the work they did on our home. Our plumber Cody from All…read moreStar Pluming recommended them to us. We noticed a leak in our house and needed help drying it out. Before the plumber left, Entrusted was already on the phone sending someone out. Within an hour our Damage Consultant Trevor had come by. Trevor was professional and attentive, gave us all the facts upfront for costs and didn't pressure us to spend more than we we're ready to. After that they set us up with fans and a dehumidifier and came back each day to assess the progress. Thankfully it was a small leak so it dried pretty quick. Each person we called or interacted with was professional, proactive, and communicative. Big thanks to Trevor, Joe, Kerry, Ferlwens and others for their hard work!

Green Planet Restoration did an excellent job with the remediation after last year's hurricane…read moreflooded our home. Zacko Cohen was prompt in starting the project, his guys were respectful and neat, they did a great job and were easy to work with. We really like him and give a positive referral to this company.

From the owner: 24/7 Disaster & Emergency Restoration Services. Proudly serving South Florida: Miami, Fort…read moreLauderdale, Palm Beach, Hollywood, Boca Raton, Aventura, Coral Springs, and surrounding areas. Green Planet Restoration Florida provides comprehensive disaster recovery and emergency restoration services for homes and businesses. With over 20 years of restoration expertise, our licensed, bonded, and IICRC-certified team specializes in: Water & Flood Damage Restoration, Mold Removal & Testing, Fire & Smoke Damage Cleanup, Reconstruction & Repair Services, Insurance Billing Support. Our commitment to eco-friendly restoration using advanced, non-toxic products ensures fast, reliable results while protecting your property and the environment. Available 24/7 for emergencies.

BioBusters provided excellent service clearing the mold in my home. All calls and emails were…read moreresponded to promptly. Cleanup was done after the work was completed. I am very satisfied with the professional and friendly service I was given. The price was reasonable for the work that was done.. I am recommending BioBusters to anyone having a mold or mildew issue.

Excellent and very responsiveness. They came to inspect and where done in no time. Very honest.read more