Will rent from them again. Compared to the multinational rental agencies, these folks were…read moreefficient and thoughtful. No long lines, lost reservations, or tedious car hunts in the parking lot. Friendly add on service to and from airport. What more can you ask?

I have rented from Practical for years. It's never been anything but outstanding. No matter what…read moretime of day or night I come to Sarasota, they accommodate me. Wayne is terrific! Very responsive and makes it easy.

They do not clean the cars. We had to clean all the windows because the whole car smelled like…read moresomeone had been vaping in it.

I appreciate companies like Enterprise Rent-A-Car, for prioritizing customers with exceptional…read moreservice. For the most part, the individuals I've come in contact with this recent visit made my day! Time was not on my side. A little back story. My parked car got hit really bad. I was in need of a rental as my car wasn't safe to drive. Fred, the assistant manager helped me. It's like he read my mind. He got me the desired car I was eyeballing. I was in such a rush, I was ok getting any car from the lot. I informed Fred, I may have to come back to get the car, so I'm not late. He immediately passed me along to Nick, who was also very helpful and informative. I was out and made it in time to get my babies from daycare. Thank you for caring and working to get me out in a timely matter!

I had a reservation and upon arrival the person working at desk said I don't have a 7 passenger…read more While literally having a dodge Durango sitting outside which is a 7 passenger. Person was very rude barely even acknowledging me.

Terrible customer service. Car was dirty upon pick up, empty gas tank. Not ideal, and the employee…read moreat the front was unprofessional.

Rented a van (4hrs) to move. Was a bit of a scavenger hunt to locate the van. Like they say 3rd…read moretime is the charm! Van was filthy no attempt to clean. If I was going to have for days I would had said something. (Sorry no interior pix)

Do not book your car rental through Frontier for a budget car rental. The price was good but…read moreeveryone on the Frontier flight did the same. Budget service could not handle the overflow of customers. We waited in line 2 hours with only 2 employees handling customers. Never Again!! And someone walked up to desk when we were next in line and gave some "bull story" that the rep agreed with!! Total insanity!

The rental process was quick and efficient. The staff were very helpful. Only area I could have…read moreused a little more information was about the electric vehicle and how to charge it. I haven't rented or owned an electric vehicle, so I didn't know what I needed to do to charge it. I did find out about the Presto application and that worked great. I ended with an electric vehicle, because I chose the option where the car company picks your car. I wouldn't do that the next time. The electric vehicle limits what you can do. I wanted to explore some areas that weren't feasible because of the car's range and the time it takes to recharge the battery. I spent nearly an hour or more daily, on a level 3, charger, charging. Thank you for getting me to the airport. It was an unexpected gesture, but very appreciated. I would recommend this location and rent from them again.

I rarely leave reviews unless the experience is bad enough that I genuinely wouldn't want to come…read moreback--and this was one of those cases. I rented from this branch for work purposes, so reliability mattered. Unfortunately, over multiple rentals I was given vehicles with serious issues: * Unsanitary conditions (including insect/roach presence) * Mechanical problems (warning lights and drivability concerns) * Safety concerns (severely worn/bald tires) I reported these issues at the time, and the location was aware of them. Despite that, no effective solution was provided and I was not given a viable replacement. I had to continue dealing with these problems, which cost me time, income, and significant stress. What followed was even worse. I spent over four months going back and forth with Avis Budget Group, dealing with delays, repeated follow-ups, and being ignored at times just to get basic responses. Only after significant escalation (including formal complaints) did they finally confirm that a refund was approved, stating it would be processed within 3-5 business days. It has now been over 10 business days, and: * No refund has been received * My bank confirms no transaction was ever initiated * Client Relations has stopped responding There is also a clear discrepancy in the refund amount: * Amount requested: $1,213.59 (baseline rental costs for defective vehicles) * Amount they referenced: $910.10, with no explanation provided for the difference Instead of resolving this, the company continues to delay and push the issue without providing a clear or final solution. After months of effort, follow-ups, and escalation, there is still no actual resolution. This reflects a serious lack of accountability, communication, and follow-through. I would update this review if the issue is properly resolved, but as of now, this has been an extremely time-consuming and frustrating experience.

Easily the most fun I've had in a long time! The Slingshot turns heads and was a blast to drive…read more Sound system was incredible (one guy told me he could hear me coming down the block) . I think what stood out most was how frictionless the checkout n pickup process was. I booked it all from my phone, digitally signed the waivers, got a pincode to grab the key from a digital Dropbox, submitted a few pictures and took off...didn't even have to meet with anyone! Highly recommend A++++

Recommend avoiding this Sarasota Slingshot. The fact that this this vendor will not physically…read moreappear before or after your rental should be a red flag. We spent 30 minutes looking for the key to start our day. We got lost on our way back because this vehicle is sooo hot our phones (our only GPS) wouldn't work. So this mystery vehicle owner charged an extra $75. This is essentially some guy with a slingshot ripping people off. Be very careful!!!

Really would've gave no stars but since i had to 1 it was......Worst place EVER... Called today to…read moremake reservations and ask questions I was told I can pay with debit card it will just be a $250 deposit. So I booked it online when my reservations time finally comes igo to get my rental the girl first tell me there is no car here and available they waiting on some to come from Airport. Cool one arrives she starts the process than tell me I can't pay with debit If I was originally told this I wouldn't never came all the way over here in uber due to my car being in shop. It was a waste of time and I'm so not happy. My wife and I rented from here years ago and it was fine no credit card needed, but today was all bad very rude Associates and liars if yall wanted business just be real.

This was the absolute WORST car rental experience I have ever have. If I could give it a negative…read more5 stars I would! Talk about disorganized and utterly ridiculous! I reserved and prepaid for my car a month in advance (as an Avis Preferred member). Arrived @ the Sarasota airport and rec'd an email that I could use the Avis app to "check in now and SAVE TIME AT THE COUNTER". Low and behold that feature of the app says it's unavailable. To our horror, the Buget/Avis line is out the door with people telling us they've been waiting for over an hr and the line has not moved. Being a "Preferred" member, I make my way up to where THAT line is supposed to be. Nope, a MOB of people standing in the way of the line telling us that everyone if the extremely long line is a preferred member. Back of the line we go, where we wait for over an hour.. maybe moving up 2 spots in a line that looks to be about 300 deep. I decide to again make my way up to the "Preferred area", where there is a line of 3 other people waiting. I proceed to stand and WAIT in that line for almost another hour. Let it be known that THERE IS A PREFERRED LINE (The understandably irritated guests that had already waiting for hours were attempting to block the entrance to it). Now, we're into it for 2 hrs. Finally get up to the counter where other people in line are shouting at one another. Tempers are flaring as some have waited THREE HOURS PLUS in this cluster F&CK!!!! And this is for cars that we have all pre-paid for ... so we're all trapped at this point!! I get to the counter and wait ANOTHER 30 mins while the single clerk calls back and forth on her phone trying to find out where our mini van is (and apparently the keys cannot be found - she rummaged through her pile of 20 or so keys). She finally sends us out the lot where she tells us it'll be about 10 mins and thanks us for our patience. Well, we wait ANOTHER 20 mins out in the lot before a single mini van shows up. Of course there are other groups also standing and waiting and they rush to the minivan (where the clerk has to sort out who's car this is). Thankfully ours. We were utterly exhausted after the almost THREE hour ordeal to get a car. NEVER again, Avis. Never. Ever.Again. I can't imagine if I was NOT a "Preferred" Avis member. I'm certain at least 4 hrs of my vacation would have been waiting in that ugly line.

Never again. Didn't have the car I reserved when I got there, gave me an inferior car and charged…read morethe same (whatever), but after I got home and received the final bill I noticed they charged me to refill the tank (over $100). I only drove the car 45 miles and refilled it just prior to returning! Trying to dispute or even get in touch with anyone from Dollar has proved impossible. Never again Dollar (or Hertz I guess who owns them).

We wil NEVER book with Dollar Rent A Car again. We repeatedly asked the desk clerk that there is…read moreabsolutely NO CHARGE for the second driver. (Since we were covered under our personal car insurance.) He assured us that he did not include the second driver. When we returned the car 10 days later - there it was- the second driver charge. So this is how it works. You don't see a bill until you have signed on the scribe machine (like a grocery store), THEN they print it out. They never told us the total bill because everything is an estimate. They put it in an envelope and hand it to you with the keys. Our bad for not looking at the paperwork closer. Caught up in the moment of starting our vacation.

In and out quickly with minimal quibbling about vehicle condition. Price was right too.read more

Zachary Trumbull is a very shady branch manager. DO NOT USE THIS ENTERPRISE. Zachary had me charged…read more$646 for supposedly consenting to pay for a day to day insurance. EVEN THOUGH, it was a corporate account renting it for me. He even saw my insurance on his end but insisted that I must have decided I would rather pay 25$ a day for a rental that a corporate company got for me because they ruined my wife's car. He maintained a pompous and arrogant attitude throughout the discussion, and his demeanor alone is shady enough to ensure we never return to this location again. My name is in this review Zachary so you know exactly who wrote this. I spoke with corporate who is issuing me a refund and I will be pressing this further.