Location, location, location. JW Marco Island is situated on such a beautiful white sand beach. If…read moreyou're looking for a nice, relaxing resort with all the amenities, this is the place. There's a variety of great restaurants and you don't even need to leave the property. Breakfast at Maia every morning was something we really looked forward to. As a titanium elite, we were bonvoying and I have to say, the continental breakfast that comes with titanium is plenty. And don't forget to have the orange juice, it's heavenly and included. Service was excellent each morning we were there. The servers can't do enough for you. Maia also has a very nice peaceful ambiance and the windows look out at the pool/ocean. If you want more than a continental breakfast with your status, you can pay an additional $15 and get all the hot food as well. And if you don't have status, you can pay for à la carte breakfast too or the buffet how you like. We also enjoyed Tesoro and Quinn restaurants as well. Our room was on the 9th floor and while it was very nice, it could definitely use some updating. But honestly, with all the great amenities, you can hardly think about needing a fresh coat of paint or new bathroom furnishings or more modern lighting. The room was still very nice. And I loved the bracelet they gave us that was our room key too! The bed was very comfy! The weather was super cold while we were there, however we found some time to enjoy the beach and pool. The gym was very nice as well. There is so much to do.. there's even a bowling alley for those rainy days. If you're looking for a great getaway in Florida, JW is a very nice, relaxing resort for all ages, young and old. And not to forget parking ... there's a self park lot right across the street, which was very easy or you can opt for valet. Enjoy!

A very beautiful and well maintained Resort that is right on the beach with a staff that is…read moreoutstanding. Our favorite beach Resort in Florida. Would recommend staying in a Sirene room/suite (adult only tower) if you are traveling without children. The rooms are quieter and offer additional features like access to the adult rooftop pool, breakfast, separate check-in/out lounge, separate beach sitting area, etc. The Gulf front rooms/ suites offer spectacular views of the beach and sunsets. The huge beach is great for sitting, walking, shelling, and playing. Also, lots of water activities like fishing, jet skis, banana boat, parasailing, dolphin cruises, etc. We really enjoyed starting our day with breakfast at Maia's Restaurant. Excellent buffet with omelet station (or you an order off a menu), and great service! Big Thanks to Dolly, as well as Bianca, Nellie, Ally, Calene, Kay, and the rest of the team for treating us royally. Fantastic way to start each day! We are looking forward to our next trip to the JW Marriott Marco Island.

Had a fantastic stay at the Hilton this week! The location is unbeatable with its beachfront…read moreproperty and easy access to a number of restaurants and shops. Special shoutout to Eddie at the bellman desk for going out of his way to make us feel right at home. He was extremely kind and knowledgeable of the island and different events. He made our stay!

We won't be back…read more We booked and paid for an OCEAN FRONT room at the Hilton Marco Island. The 07 line is OCEAN VIEW NOT OCEANFRONT like we paid for. They know this. In fact while we were standing in line at the front desk to voice our concerns, another couple standing next to us also had the exact same complaint. What are the odds that you walk up right next to the people w the exact same complaint. When i mentioned that the manager must receive a lot of complaints on this she rolled her eyes and told us she didn't. Although two other staff members (one bellman that took us to our room and another that was bringing food/room service to a room on our floor) said they get complaints all the time. Mallory, who says she's the manager, felt compelled to roll her eyes and scoff ar our complaint and as you can see from the pictures, we definitely have a southern view which is just an ocean VIEW. NOT what we paid for. They know what an ocean front is because the rooms on the other side of the hallway have what they call a Juliet balcony, picture attached, which is oceanfront. When talking to a second manager on the second day, we were told those people just know how to place their reservation as if we're supposed to know something that they knew. At this point 2 different managers, no apology. We have gone through two managers and Hilton honors since we're Gold members and are still working on getting this rectified. These 2 managers have figured out how to manipulate the situation to those of us spending considerably more money just for this view. James is the 3rd mgr we are being pushed to while wasting our vacation time. Also parking is self parking only although it says on their website they offer valet. Self parking costs $40 a night not including other resort fees. You will see our view was looking direct at the building next to us and south and in the in the second and third pictures, you will see the Juliette balcony the room across from us has. (Same price). Cleaning lady was nice enough, in between customers, to let us go in to take a look at it. Lastly, all unsecured Wi-Fi. No secured Wi-Fi available throughout the entire building and almost no reception being on the ocean.

This place in one word- wow!! They truly go above and beyond here. The staff is INCREDIBLE, their…read moreattention to detail and hospitality truly made our trip so much better. They obviously have a great training program for their staff because every staff member we encountered was wonderful. The rooms are gorgeous, and the pool deck is to die for. I lived for my mornings out by the pool under the palm trees and listening to the birds. This place is just relaxation central, and the beach here is PERFECT. Hands down our favorite vacation club we've visited in the US, and after 15 years of trading weeks we have been to a lot!

Wow - the sunsets, the villa, the team members and activities, the beach !!!…read more - - - - - - - - September, 2024 Visit We visited Marco Island for our 25th anniversary, per a recommendation from friends; we're glad we went... what a great trip. Part of the reason we picked Marco Island is because there is a Marriott Vacation Club property there - Marriott's Crystal Shores. This was a great pick by my wonderful wife! At the Marriott, we enjoyed: - fantastic sunsets - relaxing, in the room and by the pool and at the beach - making food in our room and enjoying it on the balcony - coffee on the balcony each morning - fun at the pool - bocci, golf, trivia, socializing and more - beach / ocean time - in-room laundry - a nice bottle of wine, a welcome / anniversary gift from John, the General Manager - thank you! Away from the Marriott, we enjoyed: - anniversary dinner at 844 Gulf & Prime restaurant, about 7 minutes across Marco Island - taking an airboat ride with Corey Billie (about 15 minutes away on the Tamiami Trail (TAmpa to MIAMI)) - visiting the smallest post office in the US, on Ochopee, FL (near Everglades City), located on the Tamiami Trail - dinner at Del Mar, in Naples - - - The Property Marriott's Crystal Shores is located on the southwest corner of Marco Island, at the intersection of Winterberry & Collier. The property is in the water; there is a short boardwalk, from the lower pool, across the dunes, to the sand / beach / ocean. Most Marriott Vacation clubs are more like apartment complexes - villas in buildings usually shorter than six stories tall; Crystal Shores and some other locations are taller high rises / towers. I was curious what I would think about being in a (semi-) high rise... the tower did not matter, and in fact, us staying on the 7th of 14 floors was great as it provided wonderful sunset views! One tower was built in 2008 or so; Marriott purchased it in 2014 or 2015, and then added the other two buildings; the rooms have been renovated since 2022 or so - they are nice (below). One section of the exterior is decorated with palm leaves; the entrance has two waterfalls, one from the lobby level to the sidewalk level; another from above the lobby level to where you park for check-in. There are: - 3 swimming pools - 3 hot tubs - a water lily pond - ping pong / table tennis, pool, shuffleboard - a bar for pizza and drinks - a restaurant with beach views with a full food and drink menu - activities by the pool through the day, including: water basketball (small balls shot into 5 gallon buckets), nerf water golf, bocci, trivia, karaoke, and more - - - The room We stayed in a two bedroom villa - 1 king bedroom with bath, and a TV - 1 two-queen bedroom with bath, and a TV - Full kitchen - stove, microwave, refrigerator, dish washer; island - Living room with TV - Balcony with Hurricane doors; and table and four chairs for eating; and two chaise lounges for relaxing... or waking up with coffee - Laundry / washer/dryer in the room - - - Nearby groceries all are driving distance - The Publix, on Barfield - recommended as this is the closest grocery and the store with the largest overall selection, and with the most gluten-free (GF) items (including the Blue Diamond crackers made from rice flower and almonds - highly recommended!); to get there, drive straight away from Crystal Shores, on Winterberry, turn left on Barfield and it will be on your right - another Publix, located on Collier, toward the Collier bridge onto Marco Island - the Winn Dixie is open the latest, located in Collier, toward the Collier bridge onto Marco Island - - - Parking Most parking is in a two-level underground garage, with some uncovered parking also offered - - - Orange lighting The orange lighting seen in the photos, along the hallways leading to the rooms is the real color; presumably used to provide light for us without confusing the sea turtles during their hatching season - it's quite a nice effect at night. - - - Thank you, Tamela, GM John, the Concierges, and the rest of the Crystal Shores team, for helping us plan and have a great trip! ----- ----- -----

we've stayed there for three to four years in a row. This year in the unit we stayed would not get…read morehot water unless you opened the tub faucet for 5 minutes. Also the beach chair and umbrella service was no longer available. We had to carry the chairs and umbrella supplied in the room for a 5 to 7 minute walk to he beach. When we complained the management said that the room rates were discounted due to the renovations that were being done to the pool area. Last year we stayed 8 nights for $6778. This year for the same week we stayed 7 nights for $7332. (where is the discount?)

Know before you go. First, this is no longer a hotel. These are individually owned small condos…read more These condos are small hotel size suites, with a mini kitchen, bedroom, bath and small living room. Some owners use the property manager on site, others use VRBO or AirBnB. Each unit is kept up by the owners. Some are in great shape, some are not. Check the individual room ratings and pictures to choose. The building was once a jewel and it does need some work. But, for a short trip, beachfront property walking distance to and from the restaurants it is worth it. Many complain that it wasn't what it used to be and it isn't, but it's about 1/3 to 1/2 the price of the Marriott and Hilton. If you know before you go... it will be great.

I have to say for a small hotel/motel experience. The room was extremely nice. It was extremely…read moreclean and offered a small kitchen with microwave, stove, sink, etc.. The bed was very comfortable with soft pillows. The office offered free amenities like bottled water, toothpaste, toothbrush, shampoo, soap, etc. free for the taking. For Marco Island this hotel/motel is extremely inexpensive. I would go back to this place if I were ever in Marco Island, Florida again. While we typically stay at extremely high-end hotels for a quick overnight stay, this was a good choice.

we made reservations at the Lakeside Inn, this establishment was listed until Pet Friendly hotels,…read morewhen we arrived the Receptionist stated they are no longer pet friendly and have not updated their web page. Then they asked us to fill out a form regarding service animals, wanting to know what task my dog was trained to assist me with that is against to ask this question. Then this hotel was not going to refund the reservation money, till we said we would call the credit company and stop payment.

LOVED, LOVED LOVED this resort!! grounds are well maintained, views from the room were…read moreawesome.......right on the beach. room was a large 2 bed/2 bath suite in the tower building. we were on the 3rd floor, but really more like the 5th floor because of all the lower levels. room was clean, comfortable and had a great lay out...... pool is large and there are a couple of jetted hot tubs, we never really used them as this hotel is right on the beach with sugar white sand. beach was excellent for shelling, swimming, tanning and seeing dolphins. lots of restaurants nearby, close to grocery stores and neighborhoods. a really nice place to stay. we did a time share exchange here, so glad we did!!!

One of my favorite places in the world! It's so relaxed and accommodating. We own a 2 bed 2 bath…read moreVilla on the third floor, for three weeks a year. They have everything you would ever need. They have grills for cooking, a beautiful pool with a deep end and two shallow ends, ample beach chairs, 2 hot tubs built in that glow beautifully at night, 2 boardwalks our to the beach, showers, a tennis court, and ample parking. The beach out front had two full rows of beach chairs available to rent. The beach is white sand and powdery soft. It doesn't hurt to walk on in the heat. And the shells... every shape, size, and color you can imagine! Interested in parasailing, jet skiing, boating, or shelling tours? All are available! It is also right next door to the JW Marriott and they do an AMAZING fire twirling show to music every evening!

I was privileged to stay at the Holiday Inn Club Vacations Sunset Cover Resort during a recent trip…read moreto Marco Island. The facility, especially the condos, were beautiful! They were spacious, well appointed and the kitchen décor next level. The showers had great water pressure and were very spacious. The pool area is not large but it is well maintained. Much of the pool is shallow which allows for you to sit and chat with friends. The hot tub was warm and relaxing. Additionally, the hotel is located on the canal with a beautiful view. The property is located conveniently next to the Piggly Wiggly which allowed for quick grocery and supply runs as needed. Sadly, due to an impending hurricane, we were evacuated 3 days into our vacation so I did not get to fully explore the property and the area. I hope to one day return to Sunset Cove Resort in order to experience the property more fully!

Thank you. Linda!!! Thank you, Don. I love the shuttle service and I appreciate the front desk…read morecustomer service a lot. This is a great place. If you're thinking about bringing the family, this is the best place. You can probably fit two or three families in the rooms. There is a lot of space and you were so close to the water. I really love this place.

This was the worst experience ever…read more We walked into a dirty and unsensitized room - it was used by another family before we arrived and it was missed by the cleaning crew (this was confirmed by the head of the sanitation crew at the resort) I had to clean dirty beds with private part hair and long black head hair in the beds, I washed all sheets, pillows and blankets and cleaned all the bathrooms including toilets with urine left in them from other people, but I couldn't imagine my kids using this facility without me cleaning it. The office was closed due to our arrival day being Saturday and it was also Easter break so the office didn't reopen until the following Tuesday when we brought this up with the manager he offered us a 50.00 dinner voucher for my troubles. It was very insulting and disrespectful. When I told him that we will speak with his manager Michael's response was " good luck with that " We honestly looked for another facility but again it's Florida on Easter weekend everything was booked. PLEASE BELIEVE ME AND DONT RENT HERE - THE TREATMENT IS HORRIBLE AND THE MANAGER NEEDS TO FIND ANOTHER JOB - HIS MANAGERIAL SKILLS ARE NOT SO MANAGERIAL. Actually the head of the sanitation crew was apologetic and had more common sense than Michael (the manger) did.

This has been my family's little slice of paradise for the past 30+ years when Marco was a sleepy…read morelittle island that no one had ever heard of. Every time I drive down Collier and look at all the high rises I miss those days more and more. Club Regency is a condo community with mostly regular timeshare owners that come year after year for 1-3 weeks. It's small and homey and that's why I love it. Each building is 3ish stories with the first being parking and the top 2 being 2 bed / 2 bath condos. They do a good jump of updating everything throughout the years and the staff is always friendly. Again. This isn't a giant luxury hotel. If that's what you're looking for you're going to be disappointed. If you are looking for a friendly community to have a relaxing vacation sipping drinks on the beach and grilling at the pool this is your place. There is plenty of space for everyone and you won't have to fight for space like some of the other spots. Long gone are the days there were more lizards than people on Marco but if you ignore the giant castle hotel next door sometimes you can revive the feeling of what it used to be like.

Perfect for a week on the beach. Easy access, balconies that all have ocean views. Chair/umbrella…read morerentals on the waterfront, pool, hot tub, outdoor communal grill. The 2x2 condos are clean and well maintained. Don't feel like cooking? There are plenty of restaurants within walking distance.

Our default vacation every year for Florida Gulf fishing. We own here, but rentals are often…read moreavailable or you can trade in via HGVC or RCI. Fully furnished, on the beach, with boats and beach chairs available (beach chairs for rental via Paul's). Great beach access, nice pool and hot tub and huge grill for resident use. Gated parking, no public beach access through the property (public beach access is a couple blocks down on each side and the beach itself is 100% public). Great staff, easy check in, good towel/linen swaps as needed.

This is challenging - a lot of things we liked, but a lot of irritating things also…read more Worst - we booked a Water View Suite and did not get a water view. When we complained they offered to refund $351. Getting it however took 3 weeks while they and booking.com pointed their fingers at each other. I spent Hours trying to resolve it. If they'd just given us the correct room it wouldn't have been a problem for anyone. The management of the hotel got downright nasty and sent me an email telling me to stop bothering them!! I finally was able to get booking.com to talk directly to the Inn to resolve the issue. Good - We liked the room - 2 bedrooms, 2 bathrooms and a lanai. We were on the end right over the restaurants and the stage. We actually liked having the nightly music. We made cocktails, pulled our chairs out to the railing and enjoyed the show. It ended at 9pm, so early enough to still relax in your room if you wanted to. The strip of restaurants and bars was perfect, the food was good and you could go down to get a meal or a snack or a drink. The suite was large enough for 4 of us and we played cards at the dining table. Not so good. I ended up in the room over the bars - there was a light in the stairwell that glowed into our room. It was impossible to sleep. I complained to the manager and he tried to remove the lightbulb but no go. He went to home depot and got a blackout shade and installed it in our room. So that was helpful. I can't believe no one ever complained before. Housekeeping was bad. We had to ask every day, and they still barely showed up to do anything. I finally would wait to see the cart outside and take my own towels and soap. We got into an argument with the manager because our friends broke a bottle in our room and we asked if someone could bring a broom and vacuum to sweep it up. They said they did when they obviously hadn't. We went and got the manager and showed him the remaining glass on the floor. He was apologetic. Our A/C did not work when we showed up and we told them. 2 days later they put a whole new A/C unit in our suite. The pool was servicable but not particularly nice. Too far away and boring. No amenities. A cocktail bar or music would have been nice. No bathroom except a porta-potty outside the gate. Yuk. The kitchen was nice - but there weren't really the right things in there to make anything! Not even a bowl. No toaster. 1 knife. So a whole nice under equipped kitchen was pretty useless. Staff was frequently not in the office and did not follow through on our requests. We paid $3900 for a 7 night stay or $557 a night average. I've never paid that much to stay anywhere - for that price I'd expect premium services and great accommodations and a fancy pool. Way too expensive.

I'm still a bit confused as to what this property actually is -- there are very clearly people…read moreliving here (complete with Ring doorbells, etc.) and a lot of rooms look different based off of the balcony furniture. Each room has their own individual router + WiFi network, and we were charged a $100 cleaning fee, almost reminiscent of an AirBnb, despite booking this through Hotwire. Regardless, our room was amazing. Super clean, obviously newly renovated, and unbelievably worth it for the price point. I'm not sure if every room is this nice given what I mentioned above -- but I could not recommend highly enough!