I called them to take my family to wal mart, and though they got us there safely the driver smelled of BO and cigarettes and wasn't very friendly. We are experienced taxi users and this is what we would consider a normal experience. What bothered us was the other fare that the driver had to pick up. They were the most obnoxious awful people we have ever encountered. While we sat in the back we watched them count out the bags of heroin they had just bought and this was a round trip for them. After the driver dropped them off at Evergreen Housing, we asked him if this was normal. "Oh yeah" he said "This is mostly what we do all night, round trips to the dealer and a stop at the Taco maker!" What ever that was. We were very shocked to hear this and were thankful our 5 year old had fallen asleep and didn't have to hear any of this. The driver continued, "More than half our nighttime and weekend calls are drug deals" We asked him if that was legal, he answered "probably not, but what are ya gonna do? it's our bread and butter!"
We were thankful to to finally get out of that stinking cab, and decided to call a friend to pick us up after we were done shopping. We are NEVER going to call Sureway for a ride ever again and we tell everyone we know this story so they know what's up with this business. read more