1. SUREWAY TAXI

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Monticello, NY

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Yellow Cab - Taxi Service

Yellow Cab

1.0(10 reviews)
0.9 mi

If there was a way of posting a negative negative for this business I would give a negative…read more1,000!!! First of all I live in Monticello,NY 12 months a year! I'm here I'm contributing to this business all year long! Because the " summer people " come here from Memorial Day until Labor Day The businesses here cater to the Jewish people, LITERALLY!! I've been told by the dispatchers they had to tend to the camp first even though I called First! So imagine how irritated I am and the people who butter the businesses bread all year long feel. So tonite which is what brought me to this site and my disappointment and anger this evening is out of bounds!!!! Myself and 2 of my friends all went to do grocery shopping together. When we were finished we patiently waited 50 minutes for them to come scoop us from the store. Fine we know how busy summer is, we amuse ourselves and talk and whatnot until the cab comes. THIS DRIVER pulls up and before one grocery bag hits the floor of the cab this RUDE DISRESPECTFUL DRIVER starts running his mouth talking all kinds of trash and rudeness to my friends and I. We all live in the same complex. This dude ASSUMES we're trying to " get over " in his words!! Not one of us in that vehicle was looking to " get over" on anyone. And to think about it, no one can " get over" in his words because he has to call it in anyway to the rude and disrespectful dispatcher . He talked so much trash that he made a saved man want to pop him in his disrespectful mouth! So if you're a year long resident in Sullivan County brace yourselves for the nonsense and rudeness of these drivers that WE BUTTER THEIR BREAD all year long!

I called them on Saturday 5/14 to advise them that cab number 14 was being unsafe on Rt 42 near…read moreshop rite. The dispatcher hung up on me and continued to hang up on me and keep the phone off the hook all day. I was trying to keep people safe and save a driver's job but screw that...they stink. RIDE AT YOUR OWN RISK!!!

CAR24

CAR24

5.0(11 reviews)
35.0 mi

Mike and Car24 are a family business, very professional, detail-oriented and punctual. They were…read morealways responsive, kept me very up to date with texts, and provided a great service. I would not hesitate to use them again!

There is something to be said about a family owned and operated business that you just cannot get…read morefrom a corporate run business: flexibility, polite manners and reliability. It's their business, their reputation on the line. I was looking for a car service last minute, the night before my flight yesterday, to take me from La Guardia to a friend's home 1 1/2 hrs away in Montgomery. I called CAR24. Mike was super prompt in returning my text at 11:00pm, assured me he had availability and we'd touch base in the morning. True to his word, we booked the car in the morning and he gave me a very competitive rate. Didn't tack on last minute fees. Done, texted confirmation number. Gave me name of my driver, Allison, who touched base 5 min later with her cell number. Super prompt, funny and friendly, riding with Allison was a pleasure. A key thing to note: take your cues from the client. She didn't start chatting until I did. I'm from New Orleans and work in the hospitality industry there, handling conventions with 10,000-30,000 in attendance. I book about 250 private car service for clients a year. There are a few key things that are expected from a private car service that are unbendable: reliability, communication, cleanliness and polite manners in drivers, who understand it's not about them it's about the client. Likewise from a client: tip the driver and tip in cash. If you get good service, show it by tipping more than 20% of the fare. In our industry, there is nothing worse than a rude passenger and a bad tipper. Home run for CAR24. Allison even stopped at CVS so I could run in and grab something. Thank you!!! MaryBeth

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SUREWAY TAXI - airport_shuttles - Updated November 2026

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