After Willy's, chipotle, Qdoba and Moe's heard very good reviews about this place and wanted to give a try. Really good Salsa selection and the food was ok. It's great if you are looking for less flavorful or bold taste. Good for a simple fresh, healthy and decent meal. read more

Surcheros - Alpharetta - Tex-Mex Near Me - Alpharetta, Georgia

This is my first visit to Surcheros in Alpharetta. My daughter who lives in Brunswick had highly recommended the place. Everything that I ordered tasted fresh and flavorful. Especially like the Carnitas. The people working at the front counter were friendly and helpful. This is my very first time, they gave a good recommendations. They have a fairly large outdoor patio as well as ample seating inside. I would definitely consider returning to the restaurant in the future. Cheers read more

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Definitely not adding any positives to their stats. Childs burrito was unbelievably small! Don't put the size of tortilla on there as if that tells anything. Paid $2 extra for cheese dip inside and it didn't come with it at all. The shredded cheese was all in the bottom. Didn't give the sweet treat that was supposed to come with the kids meal. Cost just as much for the child's as the mini. Absolutely ridiculous! Literally gave us 5 chips with a mini burrito, less than what was with the child's. Seemed to be missing the steak we And our $8 large cheese dip, was only half full. Chips were stale and oily. This was a pickup order and we were extremely disappointed. Surcheros was one of our favs in Millidgeville, but Alpharetta won't get a second visit unless they wanna try again for free and even then, idk. read more

Although it did feel the food was prepared correctly the atmosphere was bad and hated discontent. I went through one of their stores, and there was a what appeared to be a manager verbally extremely abusive one of his employees. I don't think They treat their employees very well and I'm a visitor all the way from California I was quite surprised that employees can be treated like this somebody really needs to address this unless this is how the state treats its employees??? One of my kids that was with us during our visit said his name was Darrell I think very sad that managers act like this. I don't think this would be even acceptable even in California wow. read more

The food is actually very good, and I love the portion sizes. Why 3 stars? I came in a few times after working late at my job. Surcheros had 1 hour left before closing. They made my order but the teenagers working were more focused on cleaning. The line where food was served was sloppy and disorganized because half of it was filled with containers needing to be put away. I also do not believe that the gloves are sanitary when they are rolling up rugs, emptying drinks, cleaning the grill, and then making someone's order. Also, I paid for a drink, but when I got to the drink station my drink had been emptied. Once my order was complete, it was a hot mess and my burrito was not in tact. I had a very pleasant experience earlier in the day on a separate occasion. My advice is go somewhere else at night if you want to enjoy a meal. read more

A co-worker has been trying to go to this place for quite some time, and today I acquiesced. It is not that I am opposed to trying new things, I just generally don't venture that far out for lunch. We go inside and there are about 8 people in front of us. "Not too bad", I thought. I could not have been more wrong. It took about 30 minutes for us to get through that line and then when we ordered, it took about 10 minutes from them placing the protein on the tortilla before you got to the other toppings. The setup of this place is horrible, with the staff working in the drive-thru and to-go orders, in between in-restaurant orders. There should be a second prep line for to-go and drive-thru. Additionally, this place was super dirty. The grills looked like they had not been cleaned in months, the kid making the food touched about 10 different surfaces (including the box the tortillas come in) without changing his gloves, and somehow, tomatoes and onion were embedded into the outside of my burrito (I did not order either). That being said, the queso was good, albeit over-priced. For my money, I will stick with Moe's. read more

Awful experience. Incrediblynrude. Screwed up the order, gave us the wrong stuff, and then gave attitude. Never coming back. read more

Surcheros - Alpharetta - Rude staff - Tex-Mex Near Me - Alpharetta, Georgia

I had Surcheros catered for a company event and it was absolutely delicious! I loved the assortment of toppings: pico de gallo, corn salsa, guacamole, cheese and more. The flavors were delectable and left me wanting more. Would definitely recommend! read more

This is one of our favorite, go-to restaurants. It's similar to Chipotle but better quality and much more flavorful. My favorite is the carnitas burrito bowl smothered in Surcheros sauce. They put toppings (like onions, bell peppers, etc.) fresh on the grill for you too, which is super nice. And guacamole and sour cream are included in the price! The salsa bar is great too. And they have great margaritas. Really great gluten free options. The building is beautiful. Love the rooftop option on a nice day. read more

Stuff seemed annoyed to be helping anyone. Order was wrong, we were charged incorrectly, and got attitude when it was brought up. Outdoors completely trashed and no one is cleaning. read more

Surcheros - Alpharetta - Tex-Mex Near Me - Alpharetta, Georgia

The food was great today! You could tell they were under staffed but kept the line moving and made sure everything was right. It's good knowing that they will take care of you even when understaffed. Everything was very clean as expected from this great location. There music here is always great too! read more

Surcheros - Alpharetta - Atmosphere - Tex-Mex Near Me - Alpharetta, Georgia

I am always on the hunt for a good fast casual place for lunch, especially one in Alpharetta that doesn't cost me an arm and a leg and isn't a sandwich. My sister had a Surcheros in Milledgeville when she was in school there so it came with high praise! Just like chipotle you build your own whatever but they have even more choices than Moe's and Chipotle! I got the chicken bowl and as you can see form the picture you can add literally everything! I got all the usuals plus these amazing veggies like spinach, chopped peppers and it was delicious! The volume on this bowl was insane and they have a salsa bar like Moe's. My only nag was the chips. The entrees come with a side of chips and they are slightly seasoned which is my fave!! But I found them a tad bit salty. Either way, big fan of this place. read more

We ordered Surcheros for pick-up tonight, and we were disappointed on so many levels. First - when we placed the order, it stated the order would be ready in 20-mins. We arrived 15-mins in, checked in and were told the food should be ready in 6-mins. Fair enough! That wasn't the case. We waited another 20-mins before we got the food. When we checked it, they had forgotten the queso, so we had to ask for it. After we got home, we realized they had also forgotten the Surchero sauce on the side. Second - the food was about average. We ordered a beef quesadilla - the cheese was on one side of the quesadilla and the beef was on the other side. So, it was like a half cheese/half beef quesadilla. The guac on the burrito bowl we ordered was already oxidizing. The veggies we asked to be grilled on the burrito bowl were also not grilled, they were just raw and chopped, thrown in. Finally, what did us in was this dead fly in the burrito bowl. Nail in the coffin for us to not try this place again. The place was packed and based on the reviews I am sure many have had a positive experience, but ours was not positive. It's a shame because we were really looking forward to having a Surcheros so close to us. read more

Surcheros - Alpharetta - Meat but where's the cheese? - Tex-Mex Near Me - Alpharetta, Georgia

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Found my new favorite place. This place is better than chipotle. They also have frozen margaritas! Chips and salsa with every meal. If anyone is familiar with Coyo Taco it's definitely kinda like it. read more

Surcheros - Alpharetta - Drive thru - Tex-Mex Near Me - Alpharetta, Georgia

We finally checked this place out and it was even better than we expected! It's like a fresher, brighter, more delicious version of Moes and Chipotle. The biggest difference is there's plenty of seating inside and outside and on the roof! First you stand in the line in the front to order and pick your toppings. All Burritos or Burrito bowls are served with free chips and salsa. The long line was the only painful part of the experience but we did come here on a Thursday at 7pm so it was expected. The line was probably 25 minutes to order, pay, and receive the pressed burrito. I ordered the Grilled Chicken burrito on a spinach tortilla. There were so many toppings to choose from which were all free to add to your burrito including the normal lettuce, salsa, shredded cheese, onions, and also cucumbers, mushrooms, cilantro, sour cream, guacamole, corn salsa, and even freshly squeezed lime juice. Everything was so fresh and tasty! We look forward to coming back soon! read more

Staff seems a bit clueless and slow. Food ok, really just an upscale Chipotle but less of the addictive properties of Chipotle burrito bowls. Cheese dip here is greater than Chipotle slop. Might go back, but unlikely if I'm choosing. read more

We had a HORRIBLE experience from food to service on our first trip there. Tonight I decided to give them a chance and ordered to taco salads with grilled chicken from UberEats. THERE'S NO CHICKEN ON THESE SALADS!!! I bought 2 taco salads. UberEats only credited me $5 total. This place is awful. They need to just close. read more

Surcheros - Alpharetta - A grilled chicken taco salad WITHOUT CHICKEN! Surchero needs to go away. - Tex-Mex Near Me - Alpharetta, Georgia

Good food, service and nice ambiance for a TexMex place. The kids and l like to stop in when we're down in the city shopping, it's always a nice treat. read more

Best fast casual tex mex on the planet. Fresh flavors, amazing selection of tortilla wrap flavors to choose from (try the jalapeño - cheddar!), fresh ingredients, beers annnnnd, saving the best for last - premium margaritas on tap! Yummy!! Such a cool place with big comfy patio, lots of seating and fire pit right on Main Street. And the roof deck is the place to be. Check it out! read more

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Would not recommend online ordering here. Came to pick up my order 10 min after the scheduled pick up time and they hadn't started it yet despite not a single person being in line or eating inside. Two other people were in the exact same scenario. Took 40 minutes to get food instead of the scheduled 15 in a literal empty restaurant. Then I get home, and the order is completely wrong. read more

Parking is a mess. They have the island of misfit toys working there who are RUDE...I get it...good help is good to find these days. But the amount they charge for a burrito they should maybe pay more to get better help? All this was not enough to keep me from writing a review...but then the ice machine was covered in mold...so I had to let you know! The food is mediocre at best. It's missing something. The chicken was undercooked and gooey. The tortillas were soggy. The salad lack depth. Go to Moe's instead! read more

Surcheros - Alpharetta - Mold in the ice machine - Tex-Mex Near Me - Alpharetta, Georgia

I go usually once or twice a week Love the food! The gal at the register is always so nice and courteous I arrived at 10:30 today When I got in line the man at the counter looked at his watch .. Rude as if to say you're too early Then he asked "what do you want " Rude again, The worst part his name tag said GM read more

We have ordered takeout from here nearly a 10 times or more in the past few months. When and if they get your order right it's pretty good. BUT, they seem to randomly select the contents of your burrito, taco, or quesadilla. Typically one of two items will be slightly wrong. One item missing, changed or just wrong. Complaining on website or the app got zero response. A frustrating restaurant which has potential to be much better. My advice is to check your food closely. Cheese dip is tasty read more

We "used to" go there about every other week. Not so sure going forward. We always get it to go. It always seemed like an okay value. TBH, I was already on the fence about this place. But today we ordered 3 meals. They're all supposed to come with chips. My wife gets home, and they left out 2 bags of chips. So she drives back there to get them. She tells the lady what happened. She gives her the chips, but no apology or anything. Lame. Bad enough to leave them out in the first place, but to not even apologize is bad customer service. It's the little things. read more

So good, so consistent, so fresh. Portion sizes A-1! I'm a bowl or salad girl but I also love their burrito and never go wrong with tacos. Love Surcheros! read more

Surcheros - Alpharetta - Grilled Chicken Salad. Can get with or without bowl. Came with chips, salsa, and some good berry bourgeois drink. So good! - Tex-Mex Near Me - Alpharetta, Georgia

The food was fine...very similar in selection and quality to Chipotle. However...The entire restaurant was filthy...windows, doors, counters, tables. Hey, it's hard to get enough staff these days, but this was entirely too grimy. Also, you are getting fast food quality at sit-down service prices. So, two stars for ok food, but we won't be back. It's a shame...such a nice location. Wish we would have chosen Ceviche or Pure instead. read more

Clean establishment and great food. Sometimes the line food preppers either know what they are doing or seem like it's their first day so you either get a fair amount of topping and meat or you get less and its not filling. They have an upstairs patio with umbrellas which is hard to eat up there because in the warmer months the bee's are so annoying! They have nice patio below with a firepit. They are pet friendly on their patios. Bring your own water bowls if you can because if you ask for their's its dirty and they fill it with water. So gross! read more

Terrible service. Some of the rudest staff i have ever dealt with. The place looks really nice but i will never go back because the staff was so rude. 10/10 will never recommend to anyone i know. read more

I really wanted to like it. But sadly it was horrible. Employees need waaaayyy more training! Meat on the steam table was either burned on bottom or cold and tasteless. Tortillas not warmed enough. Portions were pathetic! Just such a let down. :-( read more

this is supposed to be an upscale chipotle, however, the only thing that makes this place more upscale than chipotle is the atmosphere the food is the same if not worse. We had to ask for extra guacamole and black beans due to half scoops. The chicken comes in little bits that equals way less than a chipotle scoop of chicken. This place is purely for aesthetics if you care any bit about the portion/ quality of your food do not come here!!!! read more

Surcheros - Alpharetta - Tex-Mex Near Me - Alpharetta, Georgia

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Several months ago, my wife and I noticed an old fast food restaurant (maybe a Hardees) was being torn down on the main drag in Alpharetta. We watched the development of the new construction with interest and finally the name of the business was revealed on the front of the building, "Surcheros Fresh Mex." The building was spacious and looked like it would include a large rooftop deck. Since we love Mexican food, we immediately visited their website which was clean, professional, and the pictures of the food looked good. We couldn't wait for them to open to give it a try. Finally, last night we did. Perhaps, it was our misconception of what the place was going to be, but we were disappointed. We were expecting a server, sit-down type restaurant, with music and a bar. Instead, the reality was similar to a Willies or Moes but closer to a Chipotle. You get in line to order your food, pick what you want cafeteria-style, pay, take your tray to a drink/salsa bar and then pick your table. The good: modern, sleek, large indoor/outdoor areas with plenty of seating, friendly staff, well lighted, great location, good parking, and the margaritas we got were tasty. The bad: small meat portions (thus we felt they were overpriced), food was bland, no festive music (we sat outside), colorless (everything was white and gray), kinda unkept (not dirty as in filthy, but not swept regularly-the checkout area was particularly bad with broken chips and spilled food), the salsa containers were really small, everything with the exception of the serving trays was disposable, and we felt the place had no real personality. Perhaps I am being overly critical because of our expectations for a new cool Mexican restaurant, maybe we picked the wrong entree (Pork Quesadillas), and we aren't big fans of Willies/Moes or Chipotle. If those types of Mexican chains are your thing, you might have a different opinion than we did, but we won't be back. read more

People are saying this is like a Chipotle for Tex Mex. I'd say it's even worse. Cold tortillas, meat was cold by the time I sat down. Good chips and guacamole though. They should have made it more of a bar/restaurant set up vs a chipotle set up. More disappointed with the food. read more

I have been here a few times with large groups, and with friends. Each time, the food and service have been really good. There are a variety of good toppings for your burrito, bowl or salad and they will sauté your onions, peppers, mushrooms etc... on the grill if you like. The portion size is a great value. The frozen skinny margaritas are very refreshing and fun to be able to have in the nice options of being outside, rooftop or inside. It is also nice that they include chips and several types of salsas- self serve. You get the feeling of abundance here and not like some restaurants that have cut portions and perks like chips. The orange, tumeric and cardamom tea was also really nice! read more

I thought it was okay. Just okay. The way they build the bowls was strange. It was backwards in my opinion. They cover everything in cheese sauce after they have put cold items (salsa, lettuce, etc) on your food. I was confused and annoyed. That could've been my fault, but everything was just a bit different to me. I will try them again and update my review after some different menu items. Note: the staff was friendly and attentive. Great service. read more

I am never going to Chipotle again!! So fresh and tasty with huge portions, definitely worth the price. The employees clearly care about the work and can roll a mean burrito & the beer on tap is such an added bonus. The place was spotless and fully stocked including a salsa bar! I have been converted forever lol read more

Wow!!! This place is WAY better than Moe's and Chipotle. The staff were super nice and helpful. The food was absolutely fantastic. We ate on the rooftop while the sun was setting. It was awesome!! My new favorite restaurant!! read more

Food is good but definitely overpriced. They even charged us for tap water. Patio is nice read more

The food is always good I have been coming to Surcheros for 3 months and it's good I highly suggest this place because it's better than chipotle read more

No. Absolutely not. I went here for work and it was as gross as it can get. It felt like Chipotle, but somehow worse. Chicken was drier than a saltine cracker. The guy who dished my stuff out was decent. The second I entered the restaurant, I wanted out. It was loud and the chairs were uncomfy. Absolutely nasty. Avoid Alpharetta as a whole if you want something one rung above just being edible. read more

Went today for lunch and never got served. Stood in line and waited on someone to take my order. All staff were filling online orders. Waited and waited and finally asked someone could I order and he said I was in the wrong area and would need to get in line again. What a joke! I told them NeverMind and I would go somewhere else. Glorified chipotle! This place is way understaffed and could have cared less if they helped me or not. read more