We just used this service and it was terrific. Richard (?), the owner is very friendly and gave us some interesting details about the surrounding area while we sat in a comfortable coach.
This service is a quicker and cheaper way to get either to/from Hampton Court Palace and Windsor Castle than train. Tip: Due to huge coach crowds in the morning at Windsor Castle (on their way to Stonehenge and Bath), it's best to go to Hampton Court first, then take the later (not the first one) shuttle to Windsor because there's really a lot more to see at Hampton Court. read more