***I have NEVER been more disappointed in a company than I am with Maid in Whidbey***…read more I hired Maid in Whidbey for 2 separate jobs. I am nearing the end of my pregnancy and decided a little help with move in/move out cleaning would be greatly appreciated. I read the reviews on Yelp and thought, "This company seems great! I'd be happy to pay their hourly fee." I booked both of our cleaning appointments with Patrice (owner) in October. I solidified everything two days prior via a text and phone call. The first job was to simply help with some deep cleaning of the house we were moving into. Lauren and Kenny showed up, on time, and did a fantastic job. They personally receive 5 stars from me! ***I would hire them again in a heartbeat...if they were NOT affiliated with Maid in Whidbey*** The second job, helping to provide a lite cleaning of the house we moved out of, is where Maid in Whidbey completely let my family and me down. Our appointment was scheduled for 10:00am on Sunday, November 5th. At 9:45am I got a text from Patrice asking "how flexible" my schedule was because they were running behind. Changing the time wasn't an issue, so we re-scheduled for later that day (1:00pm). At 12:50pm I received a phone call from Patrice stating that they weren't going to be able to come at all that day because they were so far behind. Not wanting to completely cancel, we once again rescheduled; Monday morning at 8:00am. Now, normally I wouldn't mind nor stress about the rescheduling, however, our move out inspection was scheduled for that day at 3:00pm. My husband arrived at our old house at 7:45am, just in case they were a bit early. He was there until 11:00am cleaning by himself because MAID IN WHIDBEY FAILED TO SHOW UP AND PROVIDE THEIR SCHEDULED SERVICES. My husband and I called and text Patrice, to no avail. I reached out over Facebook Messenger and received no response. I decided to give her the benefit of the doubt before posting this review, thinking maybe she would touch base and explain why she didn't show up. However, it's been 48 hours and we've heard nothing. I attached pictures of our final conversation. Patrice, you ended up being such a letdown. I will NEVER recommend your company and I truly hope people read this and avoid using your services as well.

If you don't mind getting robbed, then hire Mary. She seemed like a honest and nice person. But,…read moreshe failed to tell us she would not be the one cleaning and that she would be allowing at risk people from a local shelter in our home and to have assess to our key. We came back to our home after being gone a few weeks to find over $1000 of items missing. When we called her she failed to tell us more than one person had been at our house. The police had a hard time reaching her and when we emailed her and told her they were going to file a court order, she finally called them and obviously notified them that it could be several people. One gal has been arrested, though the police said she is probably not who stole from us (my guess is others reported the crimes too) and that they are investigating other people who may have robbed us. I deal with a charity that helps homeless and at risk people but, I would never allow them into a clients home unsupervised. She put us at risk and I am sure we will discover more items missing as well. She is not honest and did not disclose she hired others to do the work.

I have had All Things New Cleaning Services since July when I finished a remodel project. The…read morehouse needed a major cleaning and I was extremely pleased with the job All Things New did. I have had them coming every two weeks since then and they keep things in tip top shape for me! I would recommend them with no hesitation!

This company is the BEST I have ever used to clean my home. Jennifer works incredibly hard to make…read moreyour home spotless. Ive used a few companies in the Stanwood/Camano area and no one has beat the professional and excellent cleaning job these two women do. They are licensed and bonded. Prompt and reliable.

Although Jacquie promised a high level of care, she routinely rushed visits, overlooked serious…read moreissues like worsening shower mold and damaged towels, and failed to provide agreed-upon amenities, leaving guests without basics. Even after multiple meetings and reminders, nothing changed--and when concerns were raised, accountability was not taken and blame was shifted.

Jax did an absolutely amazing job on our home. Showed up right on time, super friendly and…read moreattentive in asking what we wanted clean. She did a very thorough job. Highly recommend!

So it's pretty easy to review a business and give it 5 stars when everything goes right. But what…read morehappens when something goes wrong? It's all about how the business handles it. So we had a smallish remodel project in our garage that involved adding a partition wall, finishing out drywall and painting. The construction part of it was fine in general. When we got to the drywall part, and it was "finished" we had a fairly serious flaw / defect that made the entire project unsatisfactory. Talking with Justin at Puget Services, we was very responsive and just about as upset as we were over the problem. Together, we were able to come up with a solution that did not cost them a whole lot of money to re-do, and fully met our needs and expectations. In the end, the project came out stunning. And just a word about the team. The people that work for this company are the nicest, most professional "handy-men" that I have ever dealt with. So it is great when a company does everything right every time, but when you have an issue, and they can fix it and keep everyone happy, AND get a great review and a repeat customer, that is something great.

We hired Puget Services to repair the outside of our newly purchased house in Hawthorne Hills. We…read morehas some holes in the siding and just about every edge of our facia was rotten. In addition, we wanted to install perforated plank soffit under our eaves. Puget Services did a fantastic job. The people were very professional and clean. It was not an easy job and it looks lovely now! Our house looks so finished and clean! We will hire them again.

We are moving and needed to get the outside of our house and windows cleaned in preparation for…read morelisting our home. Calvin squeezed us into their already booked schedule to meet our short timeline. He came on Memorial Day, by himself, and did the whole job despite bad weather! This level of customer service simply doesn't exist anymore. If you need your roof, gutters, outside house walls, driveway, patio and/or windows cleaned inside and out you cannot do better than OSCYS!

This is the second time we have used this company to clean our windows. Both times we have been…read moreover the top pleased with the job they did, and the interactions we had with the crew. We HIGHLY recommend them if you would like sparkling clean windows!

I have never had upholstery or area rug cleaning service before. Jaimie (sp?) was knowledgeable,…read moreprofessional, detail oriented, and patient with all my questions. He did a beautiful job. I highly recommend this company and will use them in the future.

I hired this company to come clean the carpets at my Mom's home after years of not being cleaned…read more.. they did an excellent job! I appreciate the fact the company is a real small family run business... they arrived on time, were professional and the carpets came out great.. I highly recommend them...

Tony did a great job in installing luxury vinyl planking in our house, along with trim. It was…read morequite a job but it turned out great.

This was the single worst experience i've ever had having someone do work for me. From beginning to…read moreend it was a complete mess. The SHORT: Stay away from this guy, Unprofessional, Rude, Unfinished work, Billed over twice the labor that it actually took, Poor communication. I dont see how he can sustain any kind of business with how he treated us. I feel nobody should go through this and would encourage anyone reading this to choose a different handyman/contractor. The LONG: I reached out to him for a quote to replace some exterior window trim, 30sqft of linoleum, and swap out two exhuast fan motors. Pretty simple. He provided a quote which was for 16 hours, my wife had told him to do worst case scenario and the estimate was hourly so we thought nothing of it. He shows up almost an hour after he said he would on the first day (he said 9am, got there 10am), we discuss work he'll be doing briefly, he mentioned the floor in the bathroom would take less time and save some money if it ends up him just putting it over the existing floor, great. He had left for what i assume was lunch and to pick up some supplies? 2 hours later he returned, and performed a couple more hours of work for a total of about 4 hours at our home on day one. He returns the next day, works for about an hour then goes for another "lunch"/supply run? about an hour and half later he returns, and finishes up the window trim outside which he only had to replace 3 pieces. He was onsite at our home for a total of 3 hours on day 2 and said he was finished. He was only at our house a total of 7 hours, if you include his "lunch/supply" trips that would be a total of around 10 hours, which is overly generous since its a contractors job to know what materials they need and have them when they come onsite, unforseen stuff comes up sure, but to have none of what was needed before the job? He didnt have to replace any MDF in the bathroom as he laid the flooring over the existing. Also i've never paid someone hourly to eat lunch offsite.... I was at work but my wife was home, he demanded the total that was on the estimate of $1343.52 from my wife and she was shocked and mentioned he didnt do 16 hours of work, he says some rude things and tells her there is a big disconnect if she thinks all he did was 7 hours of work.....so being home by herself and being intimidated by a man demanding to be paid before he left, she felt the best route would be pay him so he would leave our home. NOT happy with how that played out. I call him up right after my wife explains what happened, i was shocked as well since he quoted us 16 hours and we had conversations about the bathroom cutting down on labor...so it was understood we only pay for the work he does, why would we pay 16 hours of labor if he was only onsite at our home 7 hours? Also the estimate included materials he didnt need or buy (MDF subfloor). He claimed he doesnt charge hourly but per day since we are in Anacortes and he is in Coupeville, so he charges for drive time and the full day no matter what. REALLY!? This is news to me and was never mentioned NOR did his estimate reflect or state that, it clearly shows QTY. 16 for labor, why would anyone assume he charges an entire day regardless? I told him i was not happy and didnt feel we should be charged the full amount on the original ESTIMATE....After about an hour of talking in circles i was exhausted and trying to be professional and civil, he said he needed to think about it and would get back to me.... I go outside to check his "handy" work....part of the trim didnt get caulked and none of it was painted....I had left paint for him as he asked before I went back to work from lunch. I message him and send him pictures, he claimed there wasnt enough time to paint since the caulking had to dry, he acknowledged the caulking was missed and should have been done...after more back and forth and rude comments by him, i was so done with everything i told him to refund me what he thought was fair and leave it at that, i told him i feel like we got ripped off, he didnt communicate well nor did his billing reflect the actual work he did, he agreed to refund $200.....Fast forward....it took him almost a month to send the check. He included a note saying "find another handyman" and "you get what you pay for"....and on the check he wrote "unrealistic expectations" in the "For" area. WOW, what a piece of work, can you get any less professional or childish? So all in all, we paid him $1143.52 to replace 3 pieces of window trim, glue down 30sqft of linoleum, and swap out 2 exchaust fan motors, which took him 7 hours of actual labor. Not only that, but he didnt caulk the window trim on one side, and didnt paint it. So I had to do that myself.

Fantastic people who do very exceptional work. We have been using this company for a decade to do…read moregreat maintenance on our homes. What stands out the most is their safety. Rarely do you see a residential contractor as safe as these people are which is worth its weight in gold. Thanks for your great relationship and keep on doing fantastic work.

We've used Josh at JD Pro several times for both window and gutter cleaning, and he always does a…read morefantastic job! Josh is professional, courteous, reliable, and takes pride in his work. Everything always looks great when he's finished. It's so nice to have someone you can count on for consistently great service. We highly recommend Josh and JD Pro!