Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further explanation let's begin!. I also decided to come here for some grooming products. Unfortunately they didn't have what I was looking for, but the lady employee in the store tried so hard to help me find what I was in search of. She told me her husband went to 7-11 of Burger King to get something to eat and if I wanted I could wait until he got back because he probably had more knowledge of the product I was looking for. I told her if I didn't find what I was looking for somewhere else I would definitely return. She was so helpful even though she couldn't help me out and I appreciate her efforts!. I would definitely recommend and return to this establishment when the need arises!.

Disrespectful. Owner degraded my wife for attempting to assist 2 other elderly women locate a…read moreproduct. When the product couldn't be located, she simply informed them that there was another beauty store across the street. The owner went off using explicit words and told her to get the hell out of MFing store.

RACISM STILL EXIST HERE I have been coming to the store for…read morea past three years and I have spent thousands of dollars I even signed up for their subscription plan where I was getting money off of my purchases because of how often I came I have had a few encounters where the staff would follow me around in the store and I respectfully asked not to, but today was the last straw again I was followed around in the store and when I asked why this time it was the owner and he said it's his story he can do what he wants With that response. I made it clear to him. Today will be the last day that comes to the store and I also let him know that I was gonna leave a bad review. I did not scream I did not yell and after I said it, he quickly told me to forget it and try to apologize for me. The damage had already been done considering this is not the first time And to make it clear the way I was dressed. Was that of a soccer mom I hate to be the person to write this type of review, but some people have to learn the hard way. There are plenty of other hair stores go where you were loved and not tolerated.

The older lady is rude and obnoxious. Read the other reviews. Management is a joke. Spend your…read moremoney somewhere else. It should matter how customers are treated!

This store owner is wonderful. The selections of wigs and hair for weaving and crocheting are very…read moreextensive. And she is very helpful and patient with her customers. I enjoy trying new products because she is willing to explain how to use them properly. The skincare products like African Shea Butter are Hugh quality and cheaper than in most other beauty stores. The store has jewelry, some comfy shoe options and oils. You will love her variety of wigs and hair for weaving and braiding. The hair coloring options are good too. There are some hair care tools and small appliances. She is affiliated with military and very patriotic. This store was located in Virginia Beach at one time. I like this location better. It is two doors down from the entrance to Food Lion. The parking lot is large and well lighted. You will enjoy the experience.

Today I went to Angie's Beauty Supply store and was highly disappointed today . I was shopping ,…read moresearching, and looking for a bonnet to buy. All of the bonnets were neatly wrapped in plastic except for one . I was Interested in buying this particular bonnet because of the design and style however , this particular bonnet was not wrapped up in plastic and you could tell that someone had tried on the bonnet . It was the last bonnet with the color and design that I was interested in buying . I asked the owner if she could give me five percent off and explained my reasons and concerns why because the bonnet was already worn and used .The owner refused to . Then I asked her if I could get at least two percent off and she told me no .Due to covid 19 going on , we must be aware , cautious , and follow the safety / producers in order for us to be in a safe environment. I also noticed that the owner did not have any particular social distance signs ,did not follow the procedures of the social distance 6 feet, and did not follow the procedures for covid 19 . As a customer who often shops here a lot. I am highly disappointed to be treated this way and believe that this incident should be made an aware of . I love shopping here at Angie's Beauty Supply store however , I am a little concerned if I want to shop at this beauty supply store location again. This incident occurred on August 13, 2020 at 4:16 pm. The address of this location is 3537 Airline Blvd , Portsmouth, VA 23701.

Bad Situation Turned Good…read more This past Friday, November 17th, I purchased two Andis products from this store (1 Andis Profoil Shaver /1 Andis T-Outliner). To my dismay after returning home, while attempting to turn on the T-Outliner, I found it to be inoperable. Unable to return the product that day due to a weekend trip out of town, I returned to the store today to exchange this product and to ask about the possibility of exchanging the "Andis" Shaver for a "Wahl" Shaver. Upon my return to the store, I had a negative experience with "Jay", the store manager. He questioned me (did you drop it?) and alluded to me being untruthful after seeing a hair follicle on the side of the T-Outliner (which may have been picked up from my bathroom while using another product). After some back and forth, between myself, my brother and Jay, Jay tested the product and confirmed that it did indeed not work. He tested another T-Outliner and allowed me to exchange the defective product for the working one. Consequently, after Jay opened the box for the Shaver, he identified hair shavings inside the blade opening, keeping in mind I had not opened the box. I was shocked by this. Jay informed me that he could not exchange the shaver and that the new Outliner was non-returnable. After this interaction, I was angered and very offended. I quickly decided to call back to the store to gain the owner's contact information to further discuss the matter. After making several attempts to call, I finally got in touch with someone. To my dismay, it was Jay, the associate I had interacted with prior. Jay informed me that he was the owner. I explained to him how I had felt about his rudeness and after several minutes of talking, Jay apologized and informed me that he would accommodate my need to exchange the shaver. Long story short, Jay handled our altercation in a professional manner. He admitted that he had maybe based our interaction from past experiences from customers that tried to get over on them. I definitely understand this viewpoint, as I have worked customer service for several years. Overall, Jay made my day by taking time to hear me out and assisting me. I will definitely return to this store just because of how this young man handled this situation. He owned up to his mistake and helped me out in the end.I have much respect for him and his willingness to turn a bad situation into a very positive one. Thanks Jay! You've gained a repeat customer in me. Shop here!!!

I visited Diamon Beauty supply a year ago and vowed not to return due to poor customer service. A…read morebarber recommended I try again because he has such great experiences with the employees. Not so true about that. They have an extensive selection of products but perhaps he should invest some of the funds on customer service. The young lady at the register was rude with an attitude, so that's it for me.

You can actually almost passed this place because it's in a very small shopping center the Family…read moreDollar store next-door takes up most of the shopping area. It's a very small store on the inside but very neat and you can easily find your items I asking the associate. She was very friendly and helpful. She showed me the wig section I was looking for. The prices are very affordable from what I saw and I will take more pictures next time.

From the owner: We're wholesale price wig !! Special price $11.99 and…read more$14.99 . Lace front wig $19.99 And human wig 19.99

definitely the spot to get your wigs from... it's the only spot in the 757... when I wear these…read morewigs they give nothing but scalp

My experience was amazing. The man at the register helped me find the hair I was wanting and even…read morehelped me pick it out and showed me some amazing hair that I absolutely love. He also helped me pick out a color to dye the hair and the hair dyed super easy and no shedding at all. I definitely recommend coming here to get the stuff you need

This store is HUGE! It is well organized with aisles big enough for you to look for things and…read moreallow someone else to use the space comfortably too. The service reps are attentive but not overly intrusive. I had to get some help with crochet weave products and these customer service reps KNOW their products. Multiple check out lines makes it quick and easy to purchase your items. I noted that they allow for some returns on unopened, unused packages of weaving hair so if you make a mistake with color or type, you can exchange without the stated time limits. That's cool. I love the lighting in the store, you can actually see the smaller writing on the packages and view the products coloring much easier than in most supply stores. They do have aisles of smaller clothing and accessories that look like they are made well. I might be back to look through their fashion items.

I really enjoy that they open earlier than most beauty supply shops nearby. Also, if you are a…read morelicensed stylist or Barber, they will give you your discount. You just have to ask and have your license. They do have a wide selection, everything from supplies, skin, product, hair, braiding hair, fashion, jewelry, and more. Everyone there is always kind, and I never feel like I'm being watched or perceived as a threat to their business when I walk in their establishment.