I came in for a smog check and waited about 20 minutes- he was very fast and attentive! He honor my…read moreonline coupon. Be sure to book an appointment online through the website. I will be coming back again, it was an easy and fast experience!

Same day availability! I've used this business several times and the service has always been…read moreconsistent.

Josh, Eddie and the Team at City Rentals set the standard locally for equipment rentals. Our team…read moreat Utility Plumbing Services HIGHLY recommends them.

Omg .. was getting ready to rent chairs at City Rental again and I noticed I never sent the review,…read moreI wrote. Sorry! Eddie was who we spoke to and took care of us. He was great. It was great service. We will use them for now on for chair and table rentals. We rented for my grandsons b day. It was so easy and a great price. So sorry this took so long. See you soon

This was my first time using a storage unit and I felt so lost but Garret made the process so…read moreseamless and painless, a true pro. Meanwhile Nehemiah went above and beyond in helping me out! Great staff and location here. Storage unit was clean. Happy I found this place.

DO NOT RENT FROM THIS LOCATION!!. Habitual equipment failure. With both trucks and trailers they…read morehook up to your vehicle. Fail to confirm equipment is suitable for use and / or attachment. Renal Insurance company's policy is to deny any and all claims.

Service is good truck worked smooth ac was blowing cold air made the move easier in the heatread more

This place is shitty the lady has been outside blowing the air for 20 minutes she said they open at…read more7 it's 7:13 she is still blowing smh

Used the truck rental service to move some furniture to storage and everything from the beginning…read moreto the reservation to the end at drop went absolutely smooth. The Penske employees are very friendly and helpful and they follow up with you quickly. The prices for truck rental are reasonable and the truck was in great condition. I always use Penske now when I need a moving truck. They have many locations that fits your needs. Definitely recommend.

Very unprofessional and do not give any attention to customers , I asked to speak to the manager…read morewhich I was told was gone and ignored when I asked for Eric who I was told is in charge , Rentals should not be this hard to rent out to people

Genuinely delightful business owner, aka Benjamin!…read more I needed a U-Haul van asap, and he was the closest. Even more important, the U-haul app gave him very high reviews. I ordered it online an hour before we needed it and he was ready for us when we showed up. He was so helpful filling out the paperwork and advising us on how to avoid excessive fees that U-Haul apparently is famous for, and got us quickly into a brand new, oversized van for exactly the same price as the smaller, older ones. He had such an upbeat attitude, what is not to love here? Do not be wary that the business is not a corporate U-Haul dealership, especially because, from the outside, it looks deceptively dark and iffy. This small business owner wears many hats, including his smoke shop and gift items. Hence the official name, Smoke and Gift shop. You will see the large sign on the outside of his shop, plus a smaller U-Haul sign posted in his window. There are small number of trucks parked in the parking lot. He really knew how to make this customer happy and make us laugh. I would recommend him in a heartbeat.

This was a last minute find since the UHaul in Benson Ave. SUITE L in Montclair dropped the ball…read moreon us last minute. Thankfully they made it right and switched our reservation to this Uhaul in Upland. It is in a smoke shop which was open on a Sunday until 12pm. Man that is the owner of super kind. Note that you don't go inside the front of the store. Park at the back of the strip mall. Pick up and drop off. Most of it is done on the uhaul app. Also, get a bigger truck so you don't have to do 2 loads like we did!

I have to say, this was a disappointing experience. In my past experience with uhaul, the customer…read moreservice was awesome and it didn't leave me feeling uncomfortable, as this experience had. I paid $.99 per mile, which is the most I've ever paid! It was too high. I had no time to go to one of the other Uhaul stores that I have use in the past. I used this location because it was reccomend by customer service, when the truck I ordered was unavailable at the location I selected. I asked for a receipt because as I said I felt uncomfortable with the guy assisting me. He told me to check my email. I didn't get said receipt until this morning. Instead of showing us to the truck, he sent us to the truck with the the keys and instructions. Told me to take pictures , and advised me he would not be there at the time I was returning the truck. I was told to leave the keys the the gas station attendant. In all honesty I feel as if my rental should be refunded. Don't ever use this Uhaul.

Worst uhaul dealer ever. Had a reservation number to pick up a car trailer. Business hours at this…read morelocation are 9am-6pm. I got there at 5:40pm checked with the guy in the gas station and said the man in charge of the uhaul had left for the day at 5:15pm. Why would you leave your business if a customer has a reservation and it's in the system. If you don't like your business then close it. I didn't have to stress out and keep looking for another one. Bad service at this location.

Staff here were a great help with move. The rental was easy and I would recommend this location to…read moreothers.

Very bad customer service, don't recommend any one to use this location or U-Haul as their service…read morebecoming totally bad