I love car washes, and I visit them frequently all over the country (check my reviews, you'll see)! I'm not a car wash snob by any means, but I expect a decent value, a clean car, and equipment that's in pristine condition. I have come out and say it: Supersonic is truly the worst automatic car wash I think I have ever been to. This visit was my first and will be my last. It's ridiculously expensive for a scratch-o-matic drive-thru car wash, and the equipment is in really bad condition. The brushes inside the wash are wearing out, and some appear to be rotten or missing large chunks. They just beat and scrape your car while spraying it with water and soap. I was cringing the entire time as I rode through the wash. If you have a really nice or a new car, or even if you drive a beat-up tin can on wheels, I would not recommend this place. I wouldn't even want my worst enemy to run their car through here (well, okay, maybe that ONE girl....) My car didn't even get clean! It had a really gross soapy residue on the left side, and spots everywhere. One star just because of the friendly employee who helped me buy my wash at the machine. Otherwise, avoid. read more

Supersonic Car Wash - Sandy - Terrible car wash. My car had spots and was so dirty. - Car Wash Near Me - Sandy, Utah

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We got a new to us car. It's beautiful and we want to keep it that way. I was using the normal gas station car washes but they didn't really wash it completely. We decided to buy a monthly go as often as you want package from them. We have washed it twice in three days and each time it restores the car to its looking brand new beauty. They give you an RFID card for your windshield so you can pass the line up. Vacuums are free and powerful. For being new members they gave us car scent trees and microfiber cloths. So far I'm impressed so I would recommend them highly if you're fussy about your car like I am read more

Shoutout to Emma!!! She's only 2 months on the job and killing it! The car wash wasn't running, so we stopped and figured it out together!! She didn't even need to call her manager! I always go here, I even drive out of my way to do so, their fast-pass is extremely convenient, and definitely worth the money! My guilty pleasure is their little light show that comes with the fast-pass. Thanks Again Emma! read more

Super quick and easy even on a busy day! I had been having issues with just getting into a car wash because the weather but supersonic was so fast! read more

We didn't know that they closed at 7:00. The attendant that helped didn't warn us. Then we get out of the wash to vacuum and the other attendant instead of telling us while he was by us he ran yes Ran inside and shut the vacuum's off. 2 stars for poor Customer Service. read more

Good wash. Best Supersonic in the valley in my opinion. And there usually isn't a ridiculous line. read more

Supersonic Car Wash - Sandy - Car Wash Near Me - Sandy, Utah

Just went in for a quick salt rinse and the wash didn't even work. Line inside not worth waiting for 2.00 refund from self serve wash. Don't know why I went back. Don't waste your time here. read more

We love going through this car wash. My kids love it! You can buy a month membership sort of thing and get as many car washes as you want.

I guess my standards are too high for a $24 "The Works" wash. I tried to help by cleaning out any trash inside. There was a thin layer of dust on the dash, as will as other areas around the gear shift and cup holders. It doesn't look like they touched it! The $3 car wash down the street will clean and dry the outside just like theirs. I was especially surprised by the lack of attention, given the 6 employees in the garage for the amount of cars going through. I should have known when there were only 2 cars ahead of me at 11:30AM on a sunny Saturday! read more

Supersonic Car Wash - Sandy - Car Wash Near Me - Sandy, Utah

ABSOLUTE WASTE OF MONEY! Paid $29.95 for "The Works". They barely wiped down anything on the inside of my car. I specifically asked if this package came with inside windows clean and they told me yes. When I got home and parked in the sun, this is what my front window looks like! DOES THIS LOOK LIKE THEY CLEANED IT?! No! Wasted $30! Called the company- they said they cannot refund me or credit me. Don't waste your time with this company, the staff is lazy and unfriendly and they do not care about customer satisfaction at all! read more

Supersonic Car Wash - Sandy - Paid $29.95 for "The Works". Said they cleaned the windows. DOES THIS LOOK LIKE THEY CLEANED IT?! No! Wasted $30! - Car Wash Near Me - Sandy, Utah

The service was great. Everyone was helpful, friendly, and professional. The waiting room was clean and had nice melo music playing. I would definitely come to this place again. read more

We live in San Diego, California and visited this place in November 2021. We washed car once and charged $39.99 and they keep charging every month after month. We disputed with our credit card . Even couple months ago, we changed credit card numbers and we are still getting charged. Unable to reach this place. Left messages but no one return call. Scam artist. Stay away from this place. I would give negative star.. read more

Terrible, no soap and doesn't dry vehicle. Staff didn't seem happy at all. Can't believe we pay 30$ a month for a halfway clean vehicle. Really disappointed. read more

Supersonic used to be a decent place for a car wash. It has gotten progressively worse and worse over the last 10 years. I finally canceled the unlimited wash pass for my wife's car. I have tried Platinum Car Wash on Fort Union a few times now -- what a difference! A completely new facility, with great service. It's a permanent switch for us. It is nice to have the car actually dried including the door jams. read more

You could likely find cheaper, but I haven't found a better car wash. I went in yesterday after a trip to Canada last weekend. My vehicle was filthy with mud, salt, and road grime and emerged sparkling clean. The inside was nicely vacuumed and cleaned. I especially like the labor-intensive final wipe down at the end. They give you a chance to look it over before you leave and are good about touching up spots they might have missed. The waiting area is clean, quiet, and comfortable. Bring a book and practice your multitasking skills. If you're selling your car, or just deserve a special treat, take it in here. Highly recommended. read more

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For a basic wash? This place is amazing! The monthly unlimited packages are fairly priced, and include free vacuuming and wipe down of the car. The employees are friendly. They have lollipops for my kids. I really couldn't ask for anything more. read more

My vehicle got damages from the Supersonic Car Wash. My car is a new 2015 Toyota Prius, which I've only had for a month no paint damage or anything, but after I came out of the car wash I had what seemed like 25-50 paint chips on the front hood. The manager saw the paint chips and acknowledged the damages, but the Regional Manager Kamen Goddard has been ignoring my phone calls and ignoring my claim. I've talked to other drivers and was told that others have gotten broken windshields and other damages at this car wash, while not very common. The carwash should take responsibility for the damage their car wash causes. I would recommend not using this car wash. read more

I always take my car here to get it washed before and they've made some modifications to their washes that will keep me going there. The service is great and they comply with what you request. The passes they have there too are steal if you like to maintain your car being clean. read more

Tried this place on an impulse... Bad idea. Should have read the Yelp reviews... From the non-communicative employees to the incessant Fox News Channel blaring in the waiting room, this car wash is far from welcoming. But, oh well, I thought, can't win 'em all. At least my truck is clean. Then as I was about to head out I noticed a giant crack had suddenly appeared, and was running all the way down my windshield. Great. So the employees just mutter something about getting their manager. After a while this guy appears and explains "there was a sign back there... the hot weather can cause the glass to crack... you probably had a rock chip..." Ok...? That's it. Not even the slightest HINT of remorse or the tiniest effort to make it right. Nothing. Guess he correctly assumed that I'd have turned down free car washes here. Driver beware. If you value your vehicle, steer clear of this joint! read more

Drove all the way here thinking it was ACTUALLY a supersonic car wash franchise location. Turns out they are separately owned and the unlimited pass I just paid $40 for at another location is invalid. Wouldn't even honor an $8 car wash to try and keep my business. Hope it was worth it. Terrible customer service. read more

Just beware of this this company. Used a debit card (1st time on this card in two years) and within three days the bank is calling that the card is being used in Pennsylvania. Both the branch manager and the corporate office manager didn't seem to care or even offer to investigate further. In fact the office manager said they had been investigated by the secret service and they couldn't discover anything - so obviously they have had this problem before. If you go there, use cash or credit card only - if you don't have cash for a tip, life is tough. read more

This car wash is great! I have been coming here for a while now, never had any complaints about their service or employees. Management is excellent, and always very friendly. They have made upgrades to the property lately which make things even nicer. I always get "The Works" wash, and before I get in my car I am always asked if there is anything else they can do for me. I would highly recommend this car wash! read more

I went in for a car wash and they were great! Thank you Nick and Sorge for helping me out. I'll be back.

Beware of using a credit card here!!! We used a Visa card here that we hadn't used in over 6 months...two days later two fraudulent charges at Walmart for $400 each!!! And just so-so on car wash quality. read more

I came in for the works car wash. The first time the job was poorly done with the dashboard dirty, windshield still uncelan wiped down and the outside still full of dirt. I came back in and specified what I wanted done the next day in order for them to fix their awful job. Went out to see my car and looked the exact same as before. What a waste of 25 dollars. I will not be coming back. read more

Ordered a full service wash. My vehicle is only 6 months old and was expecting some interior attention. Not even close. They wiped a rag over part of the dash. 5 minutes for a full service?? If your gonna spend $25 including tip... there are better places in the area. I could've gone to a gas station and saved myself $20. People were nice and I didn't ask them to try again, that was my fault. read more

Terrible customer service. Snapped at by 3 separate employees. Ripped the ticket/credit card/receipt right out of my hands instead of asking for them. Highly put off. read more

My last time going to the Supersonic in Sandy. Today I felt cheated. I paid for the Deluxe upgrade and I did not get what I read on the screen. I got to the end of the wash and found out they no longer have the people drying the vehicles or applying the tire dressing.....which I read was part of the upgrade. I talked to the operator and he told me they no longer dry. I asked about the tire dressing and he said the screen said tire spray, which is done for free at Freddys. Another car was going to crap. read more

Hands down best car wash in the state well worth the $22.00 try the ultimate wash its awesome

These guys are great. We used to frequent a competitor in Draper and they went downhill after an ownership change so we found Supersonic and love it. They are quick and still throughly hand towel dry your car. Employees are always friendly. Keep up the good work! read more

Fast and efficient. Did the basic exterior wash for $9 and they even towel dried my car! They seemed like a good group of guys

I came here a while ago and I'm still upset about the service I received! I'm so glad that I had a free coupon because if I had to pay for this place I would sue them for all they have. I came in with my Honda Accord pre cleaned and halfway through the wash I look through the window and my bumper was no longer attached to my car. When they were done they took me back to the garage and my bumper remained on the ground. All the teenage boys crowded in one corner in shock as I explained to them that my bumper was on when I got here and they watched as I struggled to put it back on. No one said anything to me and let me leave outraged without any apology or anything.. needless to say anytime anyone mentions this place I warn them not to go!!!!!! BEWARE!!!!!! read more

These guys are awesome! I just had my car washed and a couple days later was attacked by bird poop all over the front of my car! They took care of me - good as new! Highly recommend the one in Sandy! Thanks guys!!! read more

Not worth paying $25 for the Works. Poor job inside and out for that price. Downtown location does much better job to detail. I shouldnt have to walk around and inspect to see if job was done right. Dirt still on car, inside windows poorly done. Had to come home and do the job myself. Save yourself money and go somewhere else. read more

I had a "Works Wash" $24 the first time I came here and when they asked me if there was anything else they could do for me today, I opened the door to look in and noticed the back seats were still covered in crumbs from my kids. They promptly took the vehicle back to vacuum again. I said thank you and got in my car only to notice the interior dash hadn't been wiped down....well there was a single half effort swipe down the middle. I again returned, they came out and wiped it down and gave me a voucher to return and give them another try. I figured everyone deserves a second chance so I returned again today and to my chagrin I experienced the same outcome. Half-effort vacuum work and a dash that was not dusted. There were even bugs on the windshield and mirrors. I guess the "works wash" just means they are going to work you over. A normal exterior wash here would probably be fine because the machine does all of the work, but I would not recommend you paying for any additional services. You might as well take $24 and get three car washes at a touch free drive through car wash. read more

In June 2017, an employee at this 'Supersonic' took off my unlimited pass that we had purchased from the 2100 South store and replaced with one of theirs. I told them I did not want to change anything but that did not seem to matter to them. They said their car wash is under new ownership and they did not honor passes from other Supersonics. They do a terrible job on wiping the car off. I have not been back to the this Supersonic since. The Supersonic on 2100 South had us leave the 10600 South sticker on the windshield and they put our their sticker on too. I went to our Supersonic on 2100 S Main in SLC on July 13th and believe it or not we got dinged on our checking account for $21.99 by the Sandy car wash. We have talked to 10600 South car wash. They said I agreed to their unlimited pass. Why in the world would I need 2???? VERY DISHONEST COMPANY. From the other complaints, they need to change ownership again. read more