Went there for a date night with my husband who is a total nerd so we thought it would be a fun spot to get food, drinks and play some retro video games. The food is way overpriced for the quality, which was pretty disappointing, even for bar food. The cocktails were pretty good though. The vibe is super laid back but no one greets you at all and you basically have to walk up to the bar and wait until the bartender even looks in your direction to be acknowledged. No one who works there looks happy to be there lol. None of that was a deal breaker until we went to cash out our tab and didn't realize until after we left and went to three other bars/stores that they gave us SOMEONE ELSE'S debit card!!! Now we take responsibility for not checking the name on the debit card when it was handed back but we handed them a USAA debit card and got a USAA debit card back. Trust me, from now on, we will be checking our cards every single time after handing them over to pay a bar/restaurant bill. BUT, as a business, you should take extra care when handling a customer's credit card and make absolutely sure you're giving back to the correct person. What's strange is that our last name, which starts with an A, sounds nothing even remotely close to the name of the guy, whose last name started with an F. So when my husband told the guy our last name to get our card back and pay the tab, he cashes out on the wrong card and gives us the wrong card.....not cool at all. So after going to several other places downtown and making purchases on someone else's card, we don't realize it's the wrong card until we cash out another bar tab. At the last bar we go to, my husband gives his name and the bartender tells him that he gave him a card with this other guy's name. So like 3 hours later, we go back to Supernova to straighten everything out and pay our bill and we want to find the guy to pay him back EVERY cent of what we unknowingly bought on his card but the Supernova employees tell us, he just left moments before we got there and basically said he would just cancel his card. They didn't even try to take his contact info down just in case they found his card so now we have no idea how we are going to find this guy and make this situation right by paying him back. This was an honest mistake on our part and want to make it right. I'm sure it's an honest mistake on the employee at Supernova but it's a HUGE mistake that screwed up two different customers' evenings and this is why, I won't ever
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