They were efficient and personable. Estimate was right on. No hidden fees or surprises. Owner David was easy to communicate with and quickly resolved the one small issue we had. Overall great experience. read more

I requested a quote on today , paid a deposit for movers. The sales person ( Jeanie ) was very helpful. I had to wait for someone to call me To issue my refund. I was later advised that they were not able to honor their request. I have worked in Retail for over 20years and would advise all not to utilize this company at all. Very poor customer service , the locations they have listed for service comes with an additional price If they have to drive. PLEASE DO NOT USE THIS MOVING SERVICE UNLESS YOU REISDE IN RUSTON. FYI Im still waiting on a call in regards to my refund. read more

DO NOT USE THESE PEOPLE. I scheduled a move with this company and paid the $100 deposit ahead of time. The day of the move, they were supposed to arrive between 12:00 and 2:00. Having heard nothing from them, I called the booking office at 1:00 and was assured that they would be there soon. I called again at 1:30 and was told the same thing. At 2:15 I called again, pretty frustrated, and was connected to the actual guys who were supposed to be doing the move. They had no idea they were scheduled to do another move that day and had been sent home hours before - no one had put us on the calendar. I called the booking company very angry and told them I wanted a refund or I would post a negative review. They said they had to talk to the owners but that the owners would be reaching out to me ASAP and would issue a refund. That was on March 3rd. It has been two months and I still have not gotten my refund, nor have I heard anything from the owners. I have called the booking company 5 times since then... still radio silence. This is by far the most unprofessional moving company I have ever dealt with (and that includes the movers who got super high half-way through and broke my dresser). Needless to say, I booked my move with another company (Ross Movers - HIGHLY recommend them), who fit us in in two days and did an excellent job. read more

SUPER customer service!! Friendly people. Recommend them Got my items with no damage!!! 10/10, would use them again in a heart beat!!!! SUPERSTARS!!! read more

This company doesn't even deserve one star. I had a lot more hope for Supermovers after the verbal reviews I received, especially as the positive information came from folks I know and trust. The process started out beautifully, communication was clear and I was hopeful. Everything was great until moving day. After showing up 3 hours later than scheduled because of a flat tire they didn't inform us about (causing the individual scheduled to oversee the move to wait without explanation for 3 hours until we called them to see where they were), the three men scheduled to move the contents of a 2.5k sq. ft, 3 bedroom, 2 bathroom house proceeded to: 1. Complain about what they were hired to move, when they were in full knowledge of exactly what needed moving (I had to provide pictures of the house's contents before scheduling); 2. Whine about the weight of the boxed items (which two girls packed and carried to a central location to make it easy on the movers to transport out the door); 3. Drop a table down the brick front steps as it fell off an improperly managed dolly, thus damaging it; 4. Improperly handle boxes clearly marked fragile (again, that two girls could manage), thus damaging the contents; 5. Turn a solid mahogany and inlaid rosewood desk upside down on a metal dolly to move it (without padding or protection), thus damaging it; and 6. Turn a mahogany game table upside down to move it (again without any padding or protection)- causing the top of the table to come off and hit the ground, thus damaging it. I called the owner to inform him that we were halting the arrangement due to their inability to properly move the contents in the house. They would be paid for their time, but given the improper treatment of the furniture and the lack of care in moving it, we'd find someone else to handle the rest of the job (which equated $480 for 3 hours of piss-poor work - we were also charged for an hour more time than was actually spent on the job and job completion was not signed by the individual overseeing the move, but by a staff person from Supermovers... and the time stamps and signatures on the invoice prove that). There was no response or remorse provided for the damages incurred, and when I stated that the individuals scheduled to the job should not be allowed to move furniture b/c they were so destructive and careless with it, the owner proceeded to argue about it. We will (supposedly) be receiving a claims form for the damages and a check for the difference in actual cost vs. what we were charged... But the damage has already been done... Much less, to highly sentimental pieces of very expensive heirloom and antique furniture. The game table Dad and I spent HOURS at when I was growing up playing backgammon and gin. The desk was Grandma's that my Grandfather bought for her and I used to play at as a child. The table was the first thing I bought when I moved into the house. Luckily we stopped them before they damaged the rest of the furniture and contents, or God forbid, the piano. This company is worthless. For the sake of your possessions and state of mind, don't waste your time or money. read more

We contracted with Super Movers to move our household from Chatham LA to Bossier city La. on October 11 2021. The guys loading the items were great.however they left several items behind because they could not fit any more on the truck. It is now one week later and we have not heard anything from this company after several request regarding when they will be picking up the remaining items. On the other end the current owner is pissed because these items are still in the new owners house. One other issue is the truck they used leaked oil (a lot) of oil) all over my driveway and street so now between the two issues I will have to hire a attorney to cover several thousand dollars in goods and a chemical cleanup on my driveway. Do yourself a favor and stay away from this company. They are not what they represent. Will also be reported to better business bureaus. read more

David and his crew did an awesome job. They were fast, they were strong, and they were fair with pricing. Highly recommended if you are moving. read more

Three man crew. Three hour minimum. Finished quickly with no damage. They worked with me when I had to reschedule a few times. I don't really have anything negative to say. I paid for a service and I got that service. I would recommend them. read more

I was told the price per hour and a fuel charge that seemed reasonable. I was also told that there was a minimum of 3 hours. If it was 31/2, I would only be charged for 3. That they round down instead of up. The guys moving got me moved quickly. They were finished in 31/2 hours. Guy comes in a tells me a price, which was a lot more than expected, no receipt. I ask for one and he gave me a piece of cardboard to write email on so boss could send one. I text the guy several times asking for one and that I was charged to much. He kept saying it was sent and he would resend it. Never got one and he isn't answering my text. DO NOT USE THEM!!! read more