This house was built in 1963 and still had the original aluminum grid, single pane, single hung windows. We decided that we might as well replace them all, mostly for gains in energy efficiency, but we knew that they would also keep out a lot of external noise. In our case, the company owner (Dale) came out to look and our house and prepare his bid. He is a real salesman, highly experienced in how to close the deal and leave with the order. In addition, he is very knowledgeable and educated us about alternatives. He suggested that we keep grids in the front of the house, but we decided to go with no grids. He also suggested that we put slider windows in the bedrooms, the breakfast area, and the den and we really liked that idea. Dale told us (in the spring of 2021) that it would take sixteen weeks between ordering the windows and their arrival, and that estimate was pretty much on target. He gets his windows from a manufacturer in the Fort Worth area called NT. His bid came in between the other two that we received. We paid half up front, and half upon completion. There were some differences in warranties between the 3 companies. I would recommend that everyone should get more than one bid - especially if you are the kind of person who likes to be very well-informed before making a commitment of this size, and for a project that is once in a lifetime for most people. After we signed the contract, someone came out a couple of days later to make precise measurements of each window opening. After the windows finally came in, Superior called to schedule the installation. I found it interesting that only the aluminum grids from the old windows are recyclable, and so they quite literally knocked out the old windows - truly a demolition. Anyway, the two man crew (Homer and Carlos) were able to install all 19 new windows in one long day. I have to say that the crew was great - pleasant, courteous, and very patient with our many questions. I would trust Homer to do anything in my home. Since the install we have been very pleased with the look and the function. We use the sliders all the time. And most of the outside noise stays outside now. We still have to get a painter to touch up around the windows, inside and out. That is not a complaint, just a side effect of the process that you should expect. All in all, I give Superior an excellent recommendation - tell them Alfredo sent you! read more

The worst quality and they lied. Reported them to the bbb, they asked to retract my statement, but I didn't.

Renewal By Anderson is one of the biggest crooks on earth!! Over priced and does not listen to the customers!!! Their salesman tried to sell me more then I wanted to replace even though i only wanted to replace 3 windows, he tried to talk me into replacing ALL my windows and 2 doors at a grand price OF $36,OOO!! I ended up replacing all my windows with another company for LESS THEN HALF THE PRICE!!!!!!! Do not do business with Anderson until you check out the BBB complaints!!!!!!! read more

Wow. Just. WOW. We have been so impressed with the process of replacing every window in our home (33). From the sales rep (Rocky) to the customer service and to the installers--the whole process has been wonderfully seamless. Worth every penny! We highly recommend Superior!!! read more

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need service for windows installed in Dec 2021. No answer at primary phone # and no reply to online service requests. Are they out of business? read more

Among 5 vendors, salesperson from this company is among the top. I learned from Rocky a lot, I meant a lot. They sell only NT windows and appeared to be very stable and good company to do business with. If you are like me and don't mine learning which comes with your time, Rocky will educate you everything about windows. Keep up good work!! read more

I'm not sure if this is the correct Superior that replaces the windows for KHOV. My daughter was asleep when Jose came in and I mentioned to him she was asleep. He was quiet the entire time while he replaced my window. He was extremely respectful and love that he put the furniture back. read more

Superior Window Company - Window is now fixed - Windows Installation Near Me - Conroe, Texas

We had 16 windows installed at our home and pretty good experience working with their service team. Initially we'd considered another window company but after looking over the BBB reviews we came across these guys. Anyhow - the windows on the house look great and we were quite pleased. We opted for the 0% financing which was a big factor for me and the family. read more

Superior Window Company - Windows Installation Near Me - Conroe, Texas

Superior Window Company did an outstanding job of replacing our windows. We hired them to replace all of the windows in or home. Our new windows are perfect and make our home look great. The installation crew were very professional and friendly. They were very careful not to damage anything inside of outside our home. They took great care not to harm my wife's plants outside under some of our windows. They covered our floors and furniture to protect them from dust and debris. They cleaned up the work areas so well we couldn't even tell they had been here. I highly recommend Superior Windows, they are a top notch company. read more

Worst customer service I have have ever dealt with in my life. Greedy and VERY unprofessional! Placed a bogus mechanics lean on our house and I had to sue them to get removed! DON'T SPEND A DIME WITH THESE PEOPLE! read more

What an amazing experience we had with Superior Window Company. They did everything that said they would do. We could not be more appreciative of them and their quality of work. Everything was super easy from start to finish! You will not be disappointed! read more

I reached out to 3 companies to start shopping for new windows. Mine were 1980's and needed to be replaced. After getting multiple quotes I knew I was wanting a local company to do the job and somewhere that would answer the phone when I had questions. So I called Superior Window Company, the rep came out to visit with me, and I loved his suggestions and ideas! He was able to get me amazing windows at a great value. I highly recommend Superior Window Company to anyone looking for quality and fair pricing. The installation was seamless, the installers covered my furniture and cleaned up nicely. I love love love my new windows! read more

Did not get past the estimate stage, they refused to come to the house because my wife would not be there??? Because? I as a home owner can not make a decision about an upgrade without their people talking to her. She is fully on board but does not want to be bothered with it. Is it because they wish to upsell their line thinking my wife an I are not together on this and shame me into a higher priced product? I recently replaced my A/C they did not care about wife's opinion nor did my wife because she trusts me. This is Texas a man should be able to buy windows for his house after consulting with his wife as I did with no restrictions. Give me the company policy crap while I hire someone else....Jim read more

Having used Superior my experience was great on 10 replacement windows. My home is a 10 year old home and needed energy efficient windows. Talked directly to the owner Dale and was very informative. Price was decent and doable... Called other guys and they were quite rude on the phone. My experience has been great. read more

Dale, the owner, came out on a Friday at 5pm to give me an estimate and information to replace my old builder grade aluminum single pane windows. He took the time to answer all my questions. This was one of 4 estimates I received. Superior Window Company was not the cheapest nor the most expensive. My 28 windows were ready in about a month. The guys completed the installation in 2 days. The guys were courteous and willing to answer my questions. I walked around and inspected the windows closely after the installers left. A plastic piece that covered the top of the track was missing. I called the office. They sent someone out as soon as possible to handle it. I never noticed windows or realized how big a difference windows could make. I took Dale's advice (for resale and aesthetics) and got grids on the front of my brick house. The windows in the back of my house do not have grids and it makes a huge difference. The view is beautiful without the grids. I had not planned on getting new window treatments. But now the view is so pretty that I will change out some of the old wood blinds for top down roman shades to enjoy as much of the view as possible. It has been over a month since my install and I am satisfied. read more

It should be ZERO star. I made an appointment over the weekend and waited for a representative to show up. What a waste of my time since no one showed and no courtesy call from the company. How unprofessional and frankly rude with a complete disregard of other people's time. Not cool at all!!!! read more

I just called Superior Window to ask for an estimate to change all 32 windows of my home, and the person on the phone was so disrespectful, I ended up cancelling the appointment. Complete lack of customer service and just basic respect. When I said my husband couldn't make the appointment she started very rudely to question what he did for a living and what kind of commitment he had, that it was 32 windows of his house and he should be interested in being there...what?? completely inappropriate. read more

After attending the Katy Home and Garden show in January 2015, as new homeowners, we scheduled to meet with Superior Window and another window company. We met with the other company 1st, almost went with them, until we had Superior come out. What a good thing we waited! Superior Window outshines their competition with the way the windows are manufactured and the quality of the windows themselves! At 1st we had 1/2 our windows replaced, then recently, we had the rest replaced as well as our front door. Cannot say enough about the quality of the windows! The entire process from measurements, to install was painless for us! Wonderfully qualified individuals! The workers were friendly, courteous, professional and thorough! After the work was completed, they cleaned up and no sign showing they were here except for the new windows! We have received many compliments from family and friends and do not hesitate to recommend! Also want to mention that the office staff have been incredibly professional and personable whenever we have made a call to them! Thank you Superior Window Company for the new look on our home! read more

I'm very happy with the windows and the service. From the initial visit, measuring, and installation, the crew was courteous, knowledgeable and efficient. Give them a call before you make a decision. read more

I can't say enough about Superior Windows. From the first call, to the consultation, to installation, everyone was friendly, courteous, and super professional! The windows look great! They are well constructed IN TEXAS! read more

Called and requested to talk to someone about window replacement. Lady said she could help. Immediately stated requirement for Windstorm windows. Woman said they did and proceeded to collect personal information. Then she asked how many windows and I stated four. At that point she said they have a five window minimum. I told her all I had was four and she proceeded to tell me about a deal for more than four. Again I said, only four, and she still pushed a sale for more. I told her she should be upfront about the minimum before collecting personal information and politely said good bye. I would consider this a bad customer experience. If I ever want to replace windows in the future, I would not call this company again. Lesson Learned, ask about minimum on next requests. I can not attest to quality of service and price. read more

Installed Windows on (08/17) Damaged Brick around one window. Gaps in caulking around 4 windows. One window with no caulking at all on inside/bottom. Damaged drywall 10'high/above door during install of large window. Damaged drywall around 2nd window. Damaged wood trim around window, claimed it was rotten. Installed 2 small windows on sides of front with numerous scratches. Installed large window above front door with numerous small scratches and one large 6" scratch. Didn't clean large window or small windows lots of finger prints. Left Glass all over driveway. Left dents/notches in Vinyl portion of window tracts on 5 windows. Owner arrives to inspect windows (07/21) Owner refers to the installers as their best crew. Owner acknowledged scratched windows. Owner acknowledged broken wood, confirmed it wasn't rotten. Owner acknowledged poor cleaning job. Owner acknowledged dents window tracts, said they would fix. Owner acknowledged other small issues like missing caulking, broken bricks. Owner changes story about installers, now claims they are close to being fired. Installers arrive on (07/22) Fixes all caulking issues. Replaced broken wood trim but didn't paint (2nd story window). Fixes broken bricks. Refuses to fix damaged drywall around both windows. Informs us that we will need to sand and repaint ourselves. Claim they cannot fix the dents/notches in Vinyl window tracts. Can't fix scratches. Cleans windows. Manufacturer arrives to inspect Windows (08/04) Agrees to replace 3 windows two side door windows, one large window above door Manufacturer gets new windows but large window is defective (08/13) Notifies us 1 day ahead of scheduled install date. Wants to replace small windows only now and reschedule larger window. We refuse, say that all windows need to be replaced at same time to avoid taking off multiple days of work. Manufacturer arrives to replace windows (8/26) Replaces two small windows. Is unable or not prepared to replace large window above door. Doesn't offer a reschedule date to fix window. The window above our door currently has numerous scratches all along the sides and one very large scratch in the middle. We still have damage to the drywall around two windows. One of the windows/damage is above door so it very high above the ground. We had to climb on the roof ourselves to paint the exterior trim that was broken during the install. Five of our windows still have a notch/dent in the Vinyl track on the inside. read more

This is the second time we have used Superior Window Company for our home. Thanks to this wonderful company, we are finally free of our old, drafty, foggy aluminum-framed windows! Our new windows are not only beautiful, but of high quality as well. Everything was perfect...from the recommendations to the installation. The entire staff was helpful, courteous and professional...as was the installer, Brian. He has an outstanding work ethic and went the extra mile (with both installs) to ensure our satisfaction... attentive to every detail from beginning to end. Thanks so much, Brian! Whether by car or on foot, people are either slowing or stopping to admire our beautiful new living room bow window! Thank you Superior Window Company for a truly superior product and service! We will continue to recommend your company to others. read more

Called about quote and told them no sales pitch needed we are selling a house and just need some replacement windows. Told them who and how much we had been quoted so we wouldn't waste our time or theres. Well for 7 windows it was over $1500 more then the other guys. Thanks for listening and wasting our time. read more

Dale was easy to talk to and get information from, he didn't press me or call me multiple times while I thought it over. I called him a few months later and he sent out the best crew I could imagine. The best part is THEY WERE ALL LEGAL AMERICANS!!! because I will not have an illegal on my property. They replaced over 15 windows in about a day and a half. No damage anywhere to inside and cleaned up well Excellent job. read more

I recently had 5 windows replaced. The team from Superior Windows was top notch from beginning to end! Highly recommend them to anyone in need of window replacement. We're looking forward to a much cooler summer indoors. Thank you! read more

Superior Windows did a great job with my windows. Dale Brock made an appointment, showed up on time and explained all of the window options available on the market. Pros and cons of each type of window were demonstrated. I was able to make a well informed decision about which windows to use. The NT windows are beautiful, they have made my home look updated and they keep the heat and cold out. It has also decreased the outside noise. I had waited many years to get windows and I am very pleased with this company. The measurements were accurate, the windows came in on time and were installed very professionally. I would heartily recommend this company to everyone who needs replacement windows. read more