We had lost water for a couple weeks... water delivery fees are hard to stomach. Called and got connected to Jason. He gave me some suggestions on how to troubleshoot. They didn't end up working so I called to let him know at 430 pm and he called back 745am the next morning and came up shortly after. Diagnosed the problem quickly and was kind to work with. Will definitely be using superior pump in the future. read more

Kept having trouble with our pump shutting off randomly & resulting no water to our house , for over 4 weeks ! After calling Superior & one call replacing our relay switch , solved the issue! Thank you for your great & reliable service ! read more

25 years later and Jason and Ken are still working on our system. Always available to help and they always do an amazing job!

Jason and his team did a great job! My only regret is I didn't call them first. We ran out of water, tanks dry. Another local well pump company came out quickly and diagnosed that the well pump was needed to be replaced. They ordered a new pump, but didn't get me a quote for the work to be done for 9 hours, delaying getting the pump ordered. That should have a warning sign. A full 6 days later they had the pump and came out to install it. Right away they had issues and couldn't pull the pump. After much stress, I was out of town on an emergency assignment, I did what I should have done in the first place and call Superior Pump. Jason came out the next morning, pulled the pump, called me with a cost and completed the job that day. Wow! Thank you Jason, I really appreciate it! read more

Excellent job by Jason! Made it out to my house in a few hours, had the needed replacement parts in his truck, and had me back and running in no time. Nobody likes to have unexpected expenditures for such items as a bad water pump and pressure tank, but working with pros like Jason made the medicine go down just a little easier. read more

These guys are great. I have been using them for years and I trust them to keep my well going. Best that I have found.

This company is top notch! Fast response and immediate service with incredible knowledge and super friendliness equals my highest possible recommendation. Reasonable prices are the icing on the cake. Use this company and I guarantee you will be delighted just like us. Our pressure tank bladder on our water well system blew out and Jason, bless his ever loving heart, came out to investigate, diagnosed the problem, patched it together temporarily until he could order the needed part, and then came back out and installed the new tank all within a few days. You simply cannot improve on perfection and perfection is what they provide. I'm telling you I couldn't be happier with their services and you'll be satisfied too. read more

Immediately after the CZU lightning fire came thru boulder creek and destroyed part of my well I was able to get superior pump to not only answer their phone on a Saturday but open their shop and sell me parts to make an immediate repair so I could have water in my tanks. I then hired them to make all the permanent repairs once we were able to move back. Jason was not only professional, but was kind, helpful, and understanding on what the Santa Cruz mountains just went thru. His quote was accurate to what I was charged for the replacement and was done on time on the scheduled day. Decent people, honesty, and great service. Can't ask for much more than that. Will definitely be calling Superior Pump and Jason for my next well needs. read more

Superior Pump was amazing! We had been without water for 2 1/2 days. The other company couldn't get to our well. We called Superior and Jason was there within 2 hours. 2 hrs later we had water again. Great company to deal with. read more

Jason Walsh at Superior Pump Company is a gem. I have a 20 foot sump in my french drain system. He replaced the pump, fixed the control box, and did minor repairs on 2 other pumps, all in just 2 hours. A few days later, the sump pump choked on a rock, and eventually we determined the sump needed to have 6-12" of mud sucked out of the bottom. Since I couldn't find a sewage truck company to do that for a reasonable price, he dug it out himself and saved me $1,000. And he only charged for travel one-way. He's techno-savy too -- printed his invoice from inside his truck. For wells, sumps, or rainwater harvesting, check him out, He came highly recommended to me by an acquaintance for whom he installed a harvest system. read more

We had a leaking pump and called Superior Pump. Within an hour we had a technician onsite. Jason was amazing. He knew exactly what he was doing, diagnosed the situation and fixed the problem. He was so professional. I highly recommend them! read more

No replies no matter how many times I email/call them. Even when they promise that they will reply. I have contacted both Jason and Leslie. Jason basically ignores all my emails. Then I called the office and Leslie picked up and told me that I should have emailed her. BUT THEY BOTH NEVER REPLIED TO MY EMAILS. Eventually I gave up on them and found another company to do my project. read more

Very bad service and lies. It cost twice as much to fix what they broke then the original work we needed.

Jason arrived as promised and promptly got to work...not just assessing the situation but had all the necessary things on his big F550 Ford to get us going! professional yet friendly. imo, also affordable. work done right and promptly. highly recommend. read more

I had a problem with my pressure pump last year. Pump was running without water and I couldn't get it started. I thought the pump needed to be replaced. Jason Walsh come to check the pump. Fix the pump in 30 minutes. Replace the pressure sensor and save me a lot of money on new pump. Real pro at work. Amit Los Gatos Mountains. read more

The huge water holding tank in our backyard in Scotts Valley started leaking water at the valve, and we called Superior Pump to come take a look. But then we accidentally broke off the valve when we were trying to adjust it to take a clearer picture. Water started gushing out unless we pressed something firmly against the hole in the tank. We did not have much experience with this type of things, and had to figure out step by step how to shut off the pumps. Jason from Superior Pump was super patient, and helped answer all our questions over phone calls and text messages when he was finishing up another job before coming to our house. Eventually Jason was able to switch out the old valve with a brand new one and saved the day. When he was here we also asked a bunch of questions about the pumps and generic maintenance and he was always patient to answer all of them. We are glad the emergency lasted only about 3 hours. Great job Jason! Really appreciated! read more

This weekend I ran into our well water pump with the lawnmower and broke pipe fittings that connect to the pump. Water everywhere! I managed to shut off power to the house & pump and tried to buy pipe parts to replace that I broke. I am electrically challenged and had great concern when rewiring the 220V connections to the electronics connected to the regulator. I ran into a problem on Sat. and could not fix it. On Sunday morning I called Superior and spoke to Jason who was INCREDIBLY helpful. He asked me to send him photos by phone which he analyzed and advised me in detail what to do. The problem was solved. To highlight, I had called another pump company in Salinas on Sat. afternoon and they were not interested in our problem, not willing to allow me to come there to get parts and simply advised that they would only be available on Monday. Jacon, on the other hand, was willing to come out if needed on Sunday, but also offered considerable free advice that allowed me to solve the problem and not to electrocute myself! I will definitely use Superior in the future. Lewis Shanks read more

Ken came by to hook up my well pump to our new electrical control panel and did the job accurately and quickly. Reasonably priced, and I could tell from some of the knowledge he shared with me that he is a master at what he does. Thanks, Ken! Second time using Superior Pump: Review for Jason: No water was coming out of my faucets. Jason was here within a half-hour and showed me how I had buildup and it was affecting the pressure of my system. He was super helpful and within twenty minutes of his arrival, our water was back and running. Thanks, Jason!!! read more

Wonderful people to work with, very professional! Highly recommend Superior Pump.

Jason just set up my 10K gallon tanks, ozonator to fix the iron problem, pipes to the well, pump to get pressure to the house, pipes to hydrant and new house, and troubleshot my well pump. He is responsible and calls me to discuss options. I can FEEL that he knows what he's doing, and I always knew what was going on. I will trust him with my well and pump system from here on out, he's a ROCK STAR of this business and I highly recommend him. read more

I had an issue with my pressure pump earlier this summer. I called several companies and received not a single response. Then I found Superior Pump. I called their office and Jason came to fix the issue that SAME DAY! Last week my well pump died. I called Superior, Ken came out the same day and diagnosed the issue. A few days later Jason and Ken returned to replace the well pump. One of the very few businesses that return calls, show up when promised, and complete their work. Thanks a lot guys! read more

I needed to change out a metal tank that was old and leaking for a poly tank. Ken came by within a couple of days of me calling his company. He got back to me within a couple of days with a quote to replace the tank. They were swamped but put me on the calendar for the date that I needed within a months time. Jason and Ken showed up on time and had the job completely done, wired and working within 4 hours. Taking the old tank away with no problems they couldn't deal with. I highly recommend these guys and their company for your well issues. They're my new go to guys when I need help with my well. read more

Superior pump IS superior. They set up out well to tank service, a very complicatedsystem and they service it whenever we have to modify it. John is the best... he comes very quickly when we call him, and even shuffled his schedule to come right away when we needed him after a relocation of tank. We are also general contractors, and if all the subs we worked with were as knowledgeable and as thorough as John work would be a lot more pleasant. John invoices you from his mobile office, and details materials and labor very accurately. It is a total pleasure to work with Superior Pump, and John is a super friendly person who really knows his systems. Superior Pump is a rare company, experienced, yet not overcharging or overreaching or overbooked. read more

Actually, Superior deserves more stars than you have available- i have absolutely nothing but great things to say-we recently had our well pump fixed by another company who charged us 5 k and left us without water,telling us our well had failed. Jason came out and determined our pressurized tank was flooded ,did repairs and we've had water ever since. I wouldn't use anyone but Superior. read more

I suspect that a contractor this good may be kind of rare but this company is the real McCoy. Ken, one of the owners, repaired our well which hadn't worked in a year. His demeanor and workmanship were first class. Apparently the first pump and control box were defective. He immediately scheduled a replacement of both with no hassles what so ever and replaced both within a couple of days. I completely recommend this company for anyone needing a new well or well repair. Based on his quality of work, we had him repair our fish pond waterfall. 5+ Stars. read more

Jason came out to the site and gave great advice and insight. He is an expert. Based on his recommendations, we were able to get up and running straight away. Recommend highly. read more

These people are the best. They are soo good at their job and just so nice. Each time our water tank / pump has gone out, they've saved our butts on The Very Same Day. You can't go wrong with people so good at their work & connected to the community. read more

Jason and Superior Pump have gotten all 5-star reviews for good reason. Fast, highly skilled, friendly, reliable, and the right person for your pump and water issues. He even came to our place on a Father's Day Sunday a few years ago to fix a water emergency. And didn't charge extra! He's the best! read more

Jason and son Mike took care of our problem. They installed a new pump plus identified the problem that has caused the last two pump failures. They are now our new pump guys and will be called to Cachagua for two properties as needs arise. We also intend to promote them for other home owners in our area. read more

My experience with Superior Pump Co. went like this. I came home from work on 1/7/15 and found this random piece of paper laying on my front door step. It's a Time and Materials Estimate from Ken at Superior Pump Co. Funny thing... I never even heard of Superior Pump Co. and I certainly didn't call them and request that they come out to perform any sort of evaluation of my water system. So Ken reports on this Time and Materials Estimate that he wants to charge me $614.00 dollars for a service call to replace a solenoid valve, a check valve and a pipe nipple on my water system. What concerns me is that I never even requested he or anyone else to come onto my property and start any sort of work on my water system to begin with... and furthermore my water system is working fine, it isn't even broken to begin with, it has been, and continues to be, functioning flawlessly. So in a somewhat irritated state-of-mind get a call into Superior Pump Co straight away and now other this guy Jayson gets back to me, he leaves me a message and says that they were out doing a repair on neighbors system and noticed a leaking fitting on my system. So I suppose that while they were in the neighborhood they just decided that they would work up a quote for me and leave it on my front door step. Interesting think is that what Ken recorded on his Time and Materials Estimate is not matching up with the story Jayson gave me. Ken gave me a quote to replace a solenoid valve, a check valve and a pipe nipple... while Jayson says that they noticed a leaking pipe fitting. Personally I don't like the way Superior Pump Co does business. When I need a job done I'll get someone out to take care of it and I don't appreciate random strangers coming onto my property and telling me what they think needs fixing. read more