Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

Skylar came to my house and professionally and friendly solved my problem with two estmates. Her…read moreknowledge was impeccable. She made me feel good and my washer had flooded my basement floor. I couldnt keep up with the mopping! She vacuumed the water up! I was never more happy than when she did that!!!!!. She fixed my plumbing issue and at the lowest cost estmate. Reserving the higher other estimate for later if i need to call again. I recommend Skylar.

Couldn't come out for two business days, then when their technician did come out, he couldn't do…read morethe work because he claimed he needed to bring in a 200 pound machine and this required two technicians, so this had to be rescheduled for two technicians. They wanted to charge me $660 to clear a toilet. I canceled the call. I called another company that came out the same day, brought a smaller rooter machine, and cleared the toilet line for a whole lot less than Roto Router wanted to charge me. Oh, by the way, it was a one-man job for this company.

this company is great! they are very professional and does fabolus work at a reasonable price. they…read morecame same day i called and they gave me a quote and fixed the problem and kept me updated throughout the process. austin was amazing and did a great job. i also spoke with the office staff candy and dekota very nice and professional. i would recommend their service to anyone

I called and ask for an estimate on a garbage disposal (ONLY) . . . After a lengthy inspection…read moreunder my house (I did not ask for), he came back and gave me an estimate for: Option 1: $10,836.25 (install waterlines throughout home, install disposal, flush water heater and replace anode rod. 2 yr warranty Option 2: $ 6,367.22 (install new water line meter to house 5 yr warranty $6,367.22 Option 3: amounted to $1,226.31 plus $1,127.16 plus $632,98 plus $593.05 There was not option just to replace my garbage disposal. I told him to get out and never return. Why are these people given a great rating????

It seems like American Water Heaters may have taken a turn for the worse. I have a 50 gallon gas…read moreunit that was installed in 1997 with a 5 year warranty. It's now 2014 and 17 years later it's still supplying hot water and has never given us any problems. I don't want to push my luck and plan on replacing it and was researching which brand to get and was surprised to see all the negative reviews. I'll need to think long and hard to figure out if I want to stay with an American Water Heater of try another brand.

Horrible company that makes horrible products…read more I had a bunch of these in a small apartment building because the previous owner purchased them. The company was difficult to get through to customer service with. One of the heaters failed four times under warranty before I ripped it out and scrapped it while it was still under warranty.

Very prompt and knowledgeable. Went the extra mile to help me. Considerate and very good at…read morecommunicating all through the process. HIGHLY SATISFIED! Thank you, Billy

AVOID this vendor. In 2023 Joe Cool installed all new ductwork, a gas furnace, and an A/C…read morecompressor. I had a host of problems including a gas leak which took multiple calls as they blamed my stove and my fireplaces. I bought a gas detector and sent them a video of gas being detected at a vent. Even then, they had to borrow my gas leak detector to find the problem. The heat stopped working many times with inadequate fixes. They weren't able to get all the vents in the house to work, telling me the house was too big - yet THEY sized the equipment. I was told they installed a whole house filter and I could remove the filters at the air returns. I'm now paying a more reputable vendor to correct the airflow issues. I just discovered the whole house filter was never installed. Joe Cool now says to use the return filters - the exact opposite of what I was told at install. I've now learned they never even obtained a permit.

Excellent service, knowledgeable, efficient, and fair prices. I highly recommend Marc Francis…read morePlumbing after trying other companies in town.

About one year ago we had Marc Francis Plumbing come and look at our "water" problem. We had water…read morein our crawl space and the things we tried to do to fix the problem did not work. Marc came, diagnosed the problem, provided an estimate and then completed the job. HE FIXED OUR PROBLEM. We have used Marc Francis Plumbing for other jobs and every time the work is professional and the solution provided is the correct answer. I would recommend. A+++++++ service.

Great service. Great price. Mike at Blue Ridge Plumbing is now my go-to plumber. I had a sump pump…read moreissue that two other plumbers couldn't figure out. He fixed it immediately. I also appreciate how promptly he came to help us.

Called and Mike installed a new water heater the same day. Very reasonable price. Nice installationread more

Best plumber in town. No hype, no commercials, just good, honest hard working people. They've…read morehandled small and larger jobs for us. Highly recommend them.

From the owner: I have over 16 years experience and offer affordable plumbing services, personalized assistance and…read morestrive for 100% customer satisfaction! To contact a local and seasoned plumber skilled in leak repair and PEX plumbing lines, turn to Plumb EZ in Johnson City, TN. Call to schedule your plumbing service today! "Let Your Mind At Ease And Call Plumb EZ!"