I reached out to Patrick to clear a clogged drain in my kitchen. He was prompt, professional, and…read morestraightforward with his pricing. He did everything he could to clear the drain, but the clog was further in the pipe than his equipment could reach. So he didn't charge me! He explained the problem, discussed potential solutions, and then took the time to reach out to another company on my behalf who he knew would have the equipment necessary to clear the clog. That kind of service and consideration is what we need more of in our world today. Thank you, Patrick, for your honesty, integrity, and five star service. If we ever have another plumbing issue you will be the first call we make

Called for a quote for bath repair, the guy took my info, said he would call to come by to give me…read morequote the next day. Never heard from him again. Unprofessional.

I reached out to Ron in a panic after there was a break in a plumbing line which started flooding a…read morestorage room. Ron was out at the property within the hour, charged a VERY reasonable price, and did this over a holiday weekend. I couldn't be more grateful to have stumbled across Ron and Metropolitan Plumbing. He is my go-to plumber moving forward. Thanks Ron!

From the owner: i have 35 years of experience being self-employed as licensed plumbing contractor in the Quad…read moreCities. I have an A+ rating with the Better Business Bureau and I am bonded. I am a one man shop so when you call I will be the plumber showing up at your doorstop. No job too small and available 7 days a week. Call or text anytime to speak with me personally. Thank you for your business.

I have dealt with John M, and the commercial HVAC team for years. Travis and Cooper have been to my…read morehotel several times and are always professional and detail oriented. I will always call Petersen first! Quick service, done right and always professional!

In the worse weather we had issues with plumbing in a building we own. They couldn't get there for…read morequite a few days. By the time they did pipes had frozen even though we ran space heaters like crazy try to prevent this. The guy worked on it always in overtime cause he was so busy....we would have called another company if we knew his work was all done in overtime. Our final bill was $12,000 dollars. Yes $12,000. And we still had problems with the plumbing. I felt I was scammed. My husband had passed so I had no knowledge to go on to know what I was getting into. I paid the bill immediatly but it took all my savings. I will never do business with them again. This accrued 2 1/2 years ago......I'm still upset.

My AC was cooling, but I couldn't get the temperature in the house to get below 80*. The repairman…read morecame out the same day that I called. He was friendly, he explained what he was doing to fix it. It was a good experience.

Very quick service. Friendly and I service person explained what was wrong. Happy with service.read more

Needed toilet ring replaced and slop sink faucet fixed. Originally said they could be out 2 days…read morelater. They called a little while later and we're out in 15 minutes. Everything done quickly and cost was totally reasonable. They will be my go to place always. Last time I had them do work it was just as great.

We waited for a bit to write this review as we were hoping they would make things right…read more Unfortunately we have had no response from them so wanted to share our experience. When we were given the quote it was for $145 an hour with no mention of any "additional fees". When the gentleman came to do the job he was a pleasure to work with and did a great job!! We have no complaints on that part. The problem came when the bill was received and it was hundreds more than what we had anticipated. When discussing with the owner this is what we were told. Plumber is $150 an hour not $145. There was an additional $45 and hour for a young man to pick up concrete and collect tools. We had to pay for drive time to and from the house. There was a jackhammer fee. And we had to pay for them to clean out the truck . Which consisted of half a barrel of concrete and about 10 feet of pipe. We feel that should have been shared when given the quote, not after the fact. I suggest you ask about these fees before confirming an appointment.

In 2019 I lost my furnace and water heater to the Mississippi flood. I contracted with Crawford to…read morereplace them and asked their advice on whether it would be safe to install the water heater in the closet upstairs to prevent future flood damage. They said it would be fine because they would install a drip pan and overflow pipe to the basement so any leakage would drain through the pipe and not out onto my beautiful, 130 year old oak floor. After just 4 years the water heater failed and leaked all over my oak floor. They charged me to replace the water heater, offered no apology for their bad advice and even replaced the failed heater with the exact same model that failed after only 4 years. Now I'm left with a ruined floor and a water heater that may fail again before it should and no way to prevent it from ruining a repaired floor. As a professional myself I understand people should be able to rely on my advice. That is the point of being a professional. If I give out bad advice I will do everything I can to make it right. That didn't happen here. Jeanne Buffalo, IA

On October 4th, Brad McDermott came to our house to inspect a leaky shower on the the second floor…read more What I assumed was going to be an expensive job with going through the downstairs ceiling to access a leaking pipe somewhere turned out to be a relatively routine fix! Brad called ahead, arrived on time, talked through the issues in a professional manner while not being condescending, and then fixed our leaking shower! He even provided contact information in case the problem wasn't resolved. We didn't need it, obviously, and the added peace of mind was welcome. Based off our experience, I highly recommend this company, and Brad should receive acknowledgement for a job well done!

My widowed mother had a gas leak in her home; she called Northwest Mechanical Plumbing and they…read morecharged her $294.25 to show up and say they can't do anything, shutting her gas off when they left. Leaving her with no gas to cook, shower, or do laundry for 5 days, then had the gall to quote her $7000 to fix it. Luckily Petersen Plumbing and Heating came to the rescue and fixed the gas leak for $290, the same amount the other guy charged to doing nothing. Me and my family will never use this company again and we urge others to not be taken advantage by them either.

Here we are. Check has been cashed and I'm still waiting on the "itemized" bill…read more Awful company. Stay away!