Yesterday late afternoon (6.21) I went there to get a things from the produce department. I had the clerk if they had fresh cilantro in back. He stated he would have to ask if he could bring it out as it had been filled not that long ago. I stated that I was buying quite a bit and let him know that the further I went down in the pile it was not fresh. He stated that he would have to ask first. After he found who he was looking for to ask he then returned stated that they didn't have any. I guess he forgot that a few minutes earlier he had mentioned that before he bring it out he would have to ask permission and get the Ok. What is this? What about customer service? I don't do my daily shopping here, reason why THEIR CUSTOMER SERVICE IS HORRIBLE! And it starts from the top. They Obviously need to rethink and redo their commercial. read more

I been coming to this location since they opened but with Covid they are not that cautious... there is no social distancing, metering is not enforced and when paying the cashier is not cleaning after each person for example when paying w atm. read more

Are they raising their prices on some items or is it just me? Last week I picked up a rotisserie chicken from the deli section for $ 6.99. Less than a week later it's now $ 7.99. I understand inflation but a whole dollar during this time? It's not just the chicken, but other items through the store. It's ridiculous. I can't wait for normalcy to return, so I can go back to Costco for the Rotisserie chicken for a lot less. Don't shop here unless you really have to read more

It is cheap. Customer service is also cheap. Cashiers barely smile and they have zero customer service skills. Cashier refused to give me $2 in quarters. She even bothered to check if she had. I regretted using my money there. read more

Store hours in the website shows opens at 6am it's actually 7am. Hours need to be updated on the website!

On Monday Morning January 6th I went to buy a Rosca de Reyes to celebrate at Superior in El Monte. Normally there is a baby Jesus in the bread for the person that finds it. With the size I bought it was suppose to have 4 baby Jesus. Our tradition is no one is to eat the bread until the first baby Jesus is found. So we kept cutting and cutting and cutting till the we had no more bread. Since one had eaten the bread portions we tore the bread apart. Well there was not one baby Jesus. NOT ONE!!! On the box it said it contained 4 baby Jesus. Now everyone is freaked out. Thank you Superior for not putting in Baby Jesus or at least giving me some to add. If any bad luck happens. I'm giving bad Luck your market address and let bad luck haunt you. Especially, the bakery... Disappointed customer. Not returning. read more

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Came here to get my spicy chicken and potato wedges. The foods I bought were hot, fresh, good, and affordable. The market was clean, big , and bright. The staff was friendly. I'll come here to get food for the parties from now on. Highly recommend! read more

Stopped by at 6:30 pm to grab a fruit tart for dinner. There was no one behind the counter, the employee that was attending customers nearby told me I could not buy anything because the employees that handled that section were on break and he could not even hand me the cake I needed. He said I had to wait for at least 15 minutes. Super incompetent. No wonder this place has crap reviews. Went to Northgate and had no problem. Do not come here for any of your pastry/cake needs. You will be disappointed. read more

Beware of the cooked shrimp from the deli counter. I bought 1lb of cooked shrimp. When I got home it looked old, smelled freezer burnt, and it did not taste good. Needless to say, I threw it all away. read more

I came here for a cake at the bakery section on 12/15 around 7pm. The person worked at the cashier was so impolite and no customer service at all. She didn't greet me, didn't close the cake box and didn't even say thanks after I paid. It seemed like she is the boss, so I needa listen to her? Is she retarded or what? I meant working at a cashier she needs customer service too, why would she work here if she doesn't like the job? She just made me a bad day, and I will never go back there ever again! It's all because of that no manner's person! read more

It's still new, so everything is super organized and clean. It's got lots of parking spaces. One downside though was that some staff were kind of rude/unhelpful, at least the two I interacted with. Other than that, a pretty good store! read more

4 French breads for $0.88 when they are on sale and I often see people got a few bags of them. A lot of different taco 'skins' to choose from, even the organic wheat or flour ones. Onions could be very cheap here and so are carrots. Sometimes the fruits on sales are good but sometimes not the best quality. You can buy cheap meat here but my husband can taste the difference between the cheap ones and the decent ones. Sometimes it get quite crowded here. read more

This place is ok. Some of the people there need to learn how to have manners. There is one guy who works there who never smiles and always has a mad face. Also when you walk by the meat section it smells so strong. read more

the manager from the meat department is so rude!!!! why put someone like that there!. bad customer service!! I've seen better grocery stores that treat their employees better! This one is no good! read more

I don't understand why the food court inside of this supermarket is always so damn slow? Most of them are past retirement age. Plus, why are the cashier in the bakery side even slower when collecting money? The food court is making me less and less motivated to go their and this markets price isn't the best either. Why bother? read more

This store has the most stupid cashiers. I always carry a cooler to shop in summer. Multiple cashier asked about my cooler when I cashed out given the fact that they don't sell cooler. Tonight this dumb cashier, Jessica G, stared at my cooler and asked "Is that yours?" She didn't give up after I answered "Yes". She kept asking "You brought this in?" Then I said "I don't think you sell this." She said " I'm just asking." Oh wow, if you don't sell this why did u ask? What a dummy! Please hire people with an ounce of intelligence. read more

Just don't buy meat here or at any Superior. It tends to be bad. It smells. Other than that I haven't had any issues. It's clean and usually well staffed...which awesome. read more

I'm really upset with the money order department. I came in at 6:15 pm. . To refund 2 money order checks that my boyfriend and I did not end up using. There was no one at the desk and I asked the cashier closest to the desk if it was still open. All she said was was that to make payments it was closed and that their should be someone working there. I told her there's no one at the desk, and the cashier just ignored me. How more rude can she get? Well apparently I spoke to soon. I then asked another employee if someone could please help me at the desk. Her response was the same "there should be someone working there, just stand at the desk and they'll see u on the camera". So I went to the desk and waited there for almost 10mins until a girl finally came out of the room. She did not greet me or apologize for the wait. I then just asked if they could please refund the 2 money order checks that I did not end up using. Her name was Susanna and she didn't say a word to me, she just took the 2 checks and went back in the room. 2 other customers then came to stand in line behind me, but ended up leaving because of how long it was taking. I waited for almost 30 mins! Until the girl finally came out of the room. Susanna gave me no eye contact what so ever and never let me know what was going on or why it was taking so long. She tried saying that the checks were used when they never were! Then talked about the customers who left saying that people are impatient and that it was their loss. Are you freaking kidding me? This girl is a joke! She then finally attempted to refund my money back but did it wrong! I only was able to get back 1 money order because the dumb ass didn't know what the hell she was doing. She wrote void on the money order which she was not supposed to do, and because of her mistake she told me that I wouldn't get the money back today, and that I would have to come back tomorrow morning. She never said sorry, or anything apologetic. I'll never use this place again for money orders! Ever! read more

Affordable with most household items available. They sell delicious food while you shop. There's limited options for items. Produce items are very fresh. read more

While this place does have low prices their customer service needs a major overhaul! Butchers will lie and tell you that the sale on ground beef is on pre-packaged meat not from the butcher counter, then when you show them the ad they claim their machine is broken. All the while someone else walks up asks for something to be ground and it works just fine. Store opens at seven but is not properly staffed so nothing is ready or even stocked and there is only 1 cashier open until they finish the restocking. I asked produce guy if they had any bananas in the back that weren't ripe or overripe like what he had on display. He tells me you don't want what's here that's your problem. If it wasn't for the closeness to my home this place would be in my rear view mirror as I head to a place that actually cares about its customers read more

I was standing at the deli for ten minutes and no one came to help, finally someone came to help us, Cathy. When we were checking out the manger came up to her and asked"why she was there" mind you this is the manager and I can here everything being said. I was offended! I snapped back and told the manager there was no one helping me that's why she is here. Manager told Cathy this is your last customer! I don't know the managers name but she was blonde and rude. If your planning on going to the deli make sure you have plenty of time. I spent about twenty minutes on my lunch time. Cathy did help my visit be decent, she was very polite the whole time. read more

Negligence! During Covid 19 they provide No hand wipes or sterilizing spray to sterilize your shopping cart as you enter. And No employee is doing any shopping cart cleaning either. So if you have to shop there, be sure to bring your own cleaning tools and wear mask and gloves. Now, the cash register did have a sterilizing pump, however, it was watered down, I guess, so they could save money. Speaking of money, they are way over priced; up to three times on some of the items I was looking for. I believe, because of the Corona virus and many people have lost their jobs, many families are using California EBT card (electronic food stamps) so they're taking advantage of that, ripping the customers off and the State. Do your grocery shopping elsewhere if you can. read more

They don't let you in if your baby is not wearing a mask! The California mask guidelines say children 2 & under are not required. It's frustrating because not everyone has the extra help for a babysitter to watch the little ones. read more

I used to love this place so much for my fresh chicharron. Lately, i'm experiencing alot of old chicharron mixed with the fresh one. Today i bought 1/2 lb of it, and all of them are old, smell so bad. I tasted every single piece and hoped to have a good one but none of them were fresh. I ended up throw away the whole bag. So make sure you ask them to try a piece befor you buy it. read more

This review is for the chicken. The 1 star was for the chicken. I bought some chicken breasts there. The next day I opened it, it was bad. The return process was fine but since I threw away my receipt I was only able to do an exchange. I bought more chicken and was going to use it on the 3rd day it was bad. I ended up throwing it away and took it as a loss. Both times the chicken were refrigerated. read more

Definitely my go to place for fresh prouduce. Wednesday has the best deals and store is always well kept and friendly service.

They have everything and a DMV KIOSK THAT'S EMPTY ALL THE TIME!!! Renew your plates without waiting.

Went here yesterday bought some meats and chicken the person said it was grade a beef n ended up in er with food poisoning me and my entire family never again would I but meat from here read more

Here on Sunday to pickup food that we ordered for a party. Fried chicken, potato wedges and carnitas... Good was awesome!!!!! However, I decided to buy some extra food from the take out area and took a number...... I waited like a good citizen then finally asked "what number are you on." Well, the lady told me that they were not using the numbers bc she did not know how to work the number sign. I then asked at what point was she going to tell all "us people" that had taken a number and was waiting to be called that they were not using the numbers? She simply apologized and told me to take it up with the manager. BAD CUSTOMER SERVICE! I then told the lady that all she had to do was call out the numbers to see who was next, collect the number, and then service the next customer.... "Old school"!. She didn't say a thing so I did! Before I knew it people were telling me that I should get a job there, since the employees did not know how to work the line. At this point I laughed and told them that I just want my food, so I can leave but that they can continue "the fight"! They laughed and I left! read more

Superior in a lot of ways! Superior has a great selection. They've got all the usual food selections that most other supermarkets have such as bread, dairy, meat, produce, bakery, etc. However, what sets Superior Grocers apart from the rest of the market chains (e.g. Food 4 Less, etc) is their panaderia and ready-made food section that gives Northgate Market a run for its money. The panaderia (Mexican bakery) is also tough to beat. The Superior panaderia also gives the hard to beat small mom and pop panaderias a run for their money as well (although I still like to support them). I have also come here for cakes when I was feeling too lazy to travel to Downey or Glendale to get a cake from Porto's. Unfortunately, not everything here is perfect because I hate the parking here. Getting in and out of the shopping center sucks (which is not Superiors fault). I really wish they could expand their parking and add another way to go into the shopping center. Overall, Superior Grocers has great food at great prices! read more

It frustrates and angers me that these grocery stores in Latino neighborhoods are overpriced! They aim their marketing towards the people who live here and carry many Latino products, but charge way more than Trader Joe's, Vons or Albertsons.... lesson learned: It pays to drive one mile further to save money on ALL your groceries. This place is a rip off! read more

Superior is a great supermarket 10/10 recommend I always come to buy my groceries there is a lot of parking and there's a Chipotle around the corner er which is pretty cool read more

I love the bakery at this supermarket! Their fresh bread is a good deal. The tres leche and flan slices are so delicious, fresh and a good price. Their cashiers are all very nice too. read more

i wish i could put 0 stars! they disrespected my mother in law in the fresh meat section; one by skipping ahead of her number and helping the people after her number and when she told the two workers both proceeded to disrepesect her by answering with a bad attitude that if she didn't speak up it wasn't her fault that she got skipped, mind you she had raised her hand at the same time as the people after her! second, my mother in law has high blood pressure and this incident has made her literally sick. But the worst was when she told the manager and he ended up scolding her for her reaction to how they were speaking to her disrespectfuly in front of all the customers. we will never go there again. read more

This superior always has what I need and the employees are always so friendly. The cashiers are pretty quick. One of the cashiers is Monica and she's always so nice. I always go in her line when I can. Plus the parking lot is closer than in other stores read more

I will never be going back to this location. A very rude employee at the meat section ignored me when my number was called and proceeded to shout other numbers and mock me when I told her she skipped me and another customer. I was absolutely disgusted by her behavior. I informed the manager in hopes that he corrects this employee. Ninguna estrella merece este lugar , la semana anterior fui y me cobraron algo que no traje no es mucho dinero si no la acción. Y hoy pase a carnicería y las muchachas que estaban atendiendo pasaron nombraron 3 números juntos entre ellos el mío, y yo levanté la mano con mi número y no me vieron y saltaron al siguiente. Me espere a que terminaran de atender y nombraron mas números adelante. Yo le hablé a una de Ellas y le dije te saltaste mi número y me contesto yo llame y no usted no hablo . Yo le dije cuando llamaste 3 números juntos yo levanté la mano y no me atendiste, yo esperaba que se disculpara y me atendiera pero me se empezó a burlar de mi delante de muchos otros clientes que estaban ahí, llamando más números seguidos. Me dio mucho coraje la actitud cómo me trató y me fui a buscar al manager. Le expliqué lo qué pasó , y yo espero que pueda hacer algo para sus trabajadores cambien la actitud que tienen con los clientes x que no soy la única hay muchas quejas solo que no las publican. read more

Each time I come to this superior they hardly have any cashiers open. It's Saturday the market gets busy and they only have 3 cashiers open are you kidding me? read more

This is not the first time that I came here to do my grocery shopping, everything seems very good and clean but here is the thing, there's total of 9 register and even when is a lot of people here there are only 3 of register open just to came to get milk for my son it took me like 30 min in the line. Its seriously ridiculous how that they can only open 3 registers out of 9 very bad and am very disappointed . read more

Great place to shop for produce. Not enough cashiers open! Prepare to stand in line for 15 - 20 minutes!

I bought modelo 24pk btls as they advertised big 22.99 but when i get to the counter lady charge me 25.99 and when i asked why u guys advertised 22.99 she said u have to buy 3 and when i go check the sign it says in the bottom in very small letters and i checked all other beers which they have special they did the same thing with others too you have to buy 2 or 3 and customers just grab it seeing cheaper and beers are not even cold so you have to buy a bag of ice f*** i'm ending up paying $34 and some change...liquor store down the street its way cheaper and close to my home read more