1. superior financial

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Fullerton, CA

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superior financial

1.0 (1 review)

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11 years ago

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Auto Republic Fullerton

Auto Republic Fullerton

(788 reviews)

Well after a little bit of a rough start, my daughter ended up getting a pretty nice car. I will…read moresay do NOT go to the Orange location as the guy was super rude on the phone. We ended up working with the manager Chris and he was very transparent and honest. He made things right with the window control panel and ordered a whole new one instead of just trying to fix it. We did have an initial issue with the AC not blowing cold but it worked after driving the car... today it's not working again. We got side tracked and forgot to ask for a warranty for this.But my daughter did get a great deal on the extended warranty so hopefully it's covered under that .... It would suck to have such an expensive fix right in 10 days of ownership when we had a small issue during the test drive. I don't want to go into the issues we had with Orange but this is the 2nd car we've gotten from Fullerton. Please if you go talk to Chris. Even if he doesn't help you directly, he will get you pointed in the right direction. PS if the AC gets fixed then I will change my review to 5 stars. I would work with Chris again. If you do go buy a car from him, remind him to take a vacation and not work every day.... Life is short

I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

superior financial - autoloanproviders - Updated October 2026

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