I haven't picked up the car yet...and I will update the review once I do....but I have to tell you…read morehow incredibly pleased I am with the way DD&S, and especially Bob F. has made this whole experience. Bob gave me a likely fix/delivery date and kept it, always got back to me with a wonderful, positive demeanor, and fully understood the stresses of an car owner who lives a far distance away. In a time when few people do what they say they will do....Bob has been nothing short of amazing! Thank you, Bob and DD&S!!!! Can't wait to see the finished product.

Excellent work, great price, friendly, knowledgeable service. It was a good sign to me when I got…read moreto Bob's shop and saw his immaculate work area and the high end vehicles he was working on. Bob is meticulous and very skilled. He clearly knows what he's doing and is very honest and straightforward.

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

Horrible experience…read more I phoned to get the ball rolling on repairing my auto's damage. This company was the only one in the area that had a direct affiliation with my insurance company, so I started there. I spoke with Chris who was bad-tempered, impatient and not helpful. I was trying to understand the process as he was explaining it, i.e., it would take sooo much longer than my insurance estimate and have sooo much more damage than the photos would show, so I could not gauge how long they would have my vehicle (which was something I need to know as I travel for work). When I told him this, that I needed to plan around my schedule, He ended up telling me I should just go somewhere else and hung up on me. Even if he hadn't I would not give them my business or money and I suggest you don't either.

My family visited UVM about a week ago, and while parking in Burlington, I went too far with my…read moreSonata and the curb pulled out my front bumper. I googled an auto body place and found Direct. Within two minutes, a guy came out, looked at the car, diagnosed what needed to be done, and put in a temporary fix to get us home safely. He didn't accept a nickel. I was extremely thankful, and I promised to write a Yelp review. Such a nice guy.

Slowly destroyed the main battery in my Toyota Prius while doing body work over a prolonged period…read moreof time. Refused to compensate for the cost of replacing the battery. I would advise one to avoid this body shop at all costs.

I went to get an estimate twice. The manager Is extremely rude and arrogant. He wanted to charge…read moreme $4000 for a rear tailgate. I went to Direct Auto body and got the work done for $1400. The tailgate looks perfect. They matched the color perfectly. Stay away from Heritage. They will try to scam you.

Highest recommendation! A real pleasure to work with. Honest, straight forward, and super…read moreprofessional. We could not be happier.

I have exposure from my work life dealing with Caron's. Kyle is great and they do not disappoint…read morewhen we bring one of our fleet vehicles in. definitely recommend

Was disappointed to see final price charged me $400 more than the $1500 estimate for a relatively…read moreminor front fender scratch repair. That is a pretty large increase on a direct payment. They claimed they "found more" inside of minor damage.

Insurance preferred partner. Brought in my vehicle. They said they did an estimate. Said they'd…read moreorder parts, then wait one week, and they'd do the work. It's been 3 weeks and they never sent in the estimate to adjuster. We call and email almost daily. Keith says he sent it in, he didn't. Said he'd call back, never does. If you can't do the work, just say so. Stop lying saying you're going to get right to it; or you're going to email, or you're going to call. You never do; you just want us off your phone line. Adjuster said in all the years they've worked insurance they have never encountered such behavior. I hope the insurance drops them as a partner. Shearer does not want business, they want to be left alone. The worst communicators I've ever encountered.

This is hands down the best body shop I could've ever gone to. My car dealership had recommended…read morethe place after I was side swiped with a decent amount of damage to my passenger side. The receptionist Lynn was the MOST helpful and utterly amazing helping me navigate my insurance and figure out what was going to happen. I wish I could recall the gentleman's name who worked out back, but he was also amazing. I picked up my car this AM after repairs took about a week and I can't stop staring at my car. It's back to being brand new and I am thrilled. I hope I never have to see them again but if I ever need any bodywork done again would 10/10 times only go here ever again!!!

After my mother-in-law backed into the passenger door on my wife's car, I was in need of a body…read moreshop. At a friend's recommendation I brought the car to Washburn's, and I couldn't have had a better experience. Erin (the owner) handled everything - submitting the estimate, dealing with the insurance adjuster, and even coordinated a rental vehicle for us (it was ready and waiting for me at the shop when I dropped off the car to be worked on.) I could not be happier with the quality of the repair, as well as the paint work that was performed. I looked over the repaired area very thoroughly trying to find something that was done incorrectly/poorly, and couldn't find anything. I highly recommend them to anyone that is looking for a high quality repair to their vehicle.

About 3 months ago I solicitated the work of Slinks Garage to do some paint correction and a 3…read morestage buff on my car to get rid of scratches and such. At this time I also had my damaged bumper replaced and painted by them, and had the entire car ceramic coated. After performing the work I was not entirely happy bc I had some very high expectations and I wasn't very knowledgeable about the process. I also should have asked more questions. They did an amazing job on the bumper and the paint correction and buff but some scratches just didn't come out bc they were too deep. I did complain and even though it wasn't their fault they refunded some money. Fast forward 3 months... I was looking for some recommendations from people on fb on fixing some peeling that had happened by the trim on my bumper. I wasn't blaming Slinks just looking for recommendations. Sam from Slinks saw my post on fb and reached out and told me they would gladly warranty the work and set up a time to bring my vehicle in. I met up with Mike and Sam at their shop and they assured me that whether it was fault of bad primer at factory or paint on their end they would redo it free of charge. I wanted to get my hood done as well bc it was covered in rock chips that couldn't be fixed without painting it. I requested them to also do the hood and black out my chrome trim on my front. Not only did they communicate great, they did awesome work... I mean they blew it out of the damn water. I'm more than happy with the work they did, so much that I have already spoken to them about doing more work. All in all these people do awesome work, and are very fair. I have no complaints and I would trust them to do work on any vehicle I own. I strongly recommend them based upon work ethic, work quality, communication, and integrity. It's so damn hard these days to find good shops and Slinks Garage is top notch!

From the owner: We specialize in collision repair, rust repair, color changes and touch ups.read more

Tom is amazing and straight forward. Made my vehicle look better than ever! Even did some extra…read morebuffing and didn't charge me.

Green Mountain Collision provided excellent quality work on my 2020 Nissan Altima. It was…read morerequested the job be completed within the originally specified period of five days, in order to attend a wedding in MA. The car was delivered to them for repairs on Monday. It was finished, washed, and waiting on Friday. Quality work, affordable pricing, and high end customer service--it doesn't get any better!