I called on Monday and they were able to get to me on Tuesday! Priscilla answered my call was so…read moreknowledgeable and able to answer my questions. Jose, the technician was so friendly and very professional. He explained everything to me as he was repairing my a/c. He answered all my questions and told me about yearly maintenance. The cost was very reasonable! I will definitely be using Brazos Valley AC Services & Repair from now on!!

I can't say enough good things about this business. Jose and his team are fast and reliable and…read moreoperate with a high level of professionalism. They saved my life during the Winter Storm of 2021. Will be the only AC guys I use going forward!!!

Excellent service and reliable technicians! Trustworthy enough to make an indoor repair while we…read morewere out of town, avoiding a hot house return.

From the owner: Aerify AC Contractor is a locally owned and operated HVAC Contractor operating out of College…read moreStation, TX, and serving Brazos County and surrounding areas. We specialize in Commercial HVAC Contractor, Residential HVAC Contractor, A/C installation, plus more. We take great pride in the quality of our work and our exceptional customer service. If you are looking for an HVAC Contractor in College Station, TX, please give us a call today.

In September of 2025, we had this business come out to service our air conditioner. We had no…read morecomplaints at that time. Six months later I noticed that they had been taking out payments of $25.00 per month for the past six months. When I called to inquire about this, the owner wasn't even available to take my call but I was told she would call me back the next day. I was trying to deal with Wells Fargo bank about the charge and could not put this off. When I told the person taking the call, I would turn this charge into the bank for fraud, she called me back in 10 minutes. As I was talking to her, I hadn't yet realized that they had been deducting these payments for 6 months. The owner pulled out some contract written up by a technician named Ethan. Ethan supposedly had written out the contract in such detail, as to cover this business's maintenance contracts, that it was confusing to my husband who is elderly and he didn't even realize what he was signing. The owner said she had been calling us for months to send a tech out here to check on our system but yet never left a voicemail, email nor did she send a follow letter. I did leave a local review as to which she responded defending the company's policies but again she did not follow up with a response by email or letter. She did however, respond online where people can see reviews but cannot see emails or correspondence. After I finally saw what she posted 8 weeks later, which was to defend her company making themselves out to be the victim I decided to pull the local review only because CS is a small town that tends to side with local businesses and so I decided to review her on a more diverse website. If you read other local reviews you will see both positive and negative reviews, so I will let you decide if you want to do business with them. I have not only dealt with businesses in Tx but in two other states I have lived in. I have also been doing business with small business owners in CS for 20 years and never has this happened nor did we find ourselves locked into a contract where my husband did not realize what he was signing. I do take responsibility for not checking my credit card charges more thoroughly or I could have stopped $200 worth of charges that we did pay. I decided only to persue this to protect those less fortunate so as not to sign something they did not understand.

Would not use them if they were the last company available. Poor customer service and they are…read morehappy to take your money. Make sure you read the contract on a service agreement before you sign.

Got my ac been replaced by Royal AC recently. Great job! Lowest price in College Station. New…read moreGoodman machine works perfectly

From the owner: repair and troubleshoot of air conditioning systems, installation of complete new system, duct…read moreinstallation & cleaning.

Good quality, courteous, responsive, but they price gouge the bejesus out of you after getting in…read morethe door with a low-cost maintenance agreement. Would you like specific examples? Malek Elsewhere Exterior water leak $1,800 to diagnose $200 to find and repair Replace capacitor $200 labor only $50 to $200 labor+mat'l Replace refrigerant $500 3-lb $100 to $350 Refrig leak trace $800 diagnose only $150 to $500 diagnose+repair The first alternative is an actual paid price. The other non-Malek prices are from Angi's list+.

We used Malek for many years, beginning when we purchased our new home in 2019. Malek had installed…read morethe original heating and cooling system, and initially we were pleased with their responsiveness. Unfortunately, our experience deteriorated badly over time, and what we eventually discovered has caused us to lose confidence in this company completely. One recurring problem involved the cooling coils freezing in the attic unit. When this happened, the fan continued to operate, water escaped from the system, leaked through the attic floor and damaged our living-room ceiling. We had the ceiling repaired, only to have the problem happen again--and then again. Eventually, Malek told us that because the incidents occurred sufficiently far apart, they did not consider the repeated failures to be related to their previous repairs. The resulting damage, we were told, was essentially our problem. Despite that experience, we continued using Malek. We later had a persistent problem cooling one particularly hot room in our house. On Malek's recommendation, we added another HVAC zone. This required installation of a new zone-control board to operate the four zones in our home. The system never worked particularly well afterward. Malek returned repeatedly to troubleshoot it, and on some occasions we paid for additional modifications. Eventually, Malek told us that the problem was with the zone board and thermostats and quoted us $3,842.80 to replace the components. I questioned the price because the retail prices I found for the components appeared to be substantially lower than the amounts reflected in their proposal. I asked Malek to explain the pricing. I did not receive an explanation. At that point, we decided to use another HVAC company. The most troubling discovery came later, when our air-conditioning system finally stopped working altogether during the Texas summer. A technician investigating the failure found that the zone-control board had been improperly wired into the system. According to the technician, the board should have been powered through the appropriate transformer rather than in the manner it had been connected. A transformer was installed in an attempt to correct the problem, but further investigation revealed that components on the zone board had already burned out. In other words, we were now being told that the zone board Malek had previously installed had apparently been damaged because of the way it had been wired. What troubles me most is that Malek had previously diagnosed this same zone board as defective and quoted us $3,842.80 to replace the zone board and associated components, yet never told us that its failure might have resulted from the way the system had originally been installed or wired. I cannot know what Malek's technicians knew internally, and I will not speculate about their motives. I can only describe what happened to us: Malek installed the zoning system, repeatedly worked on problems associated with it, ultimately quoted us nearly $4,000 to replace components, and another technician subsequently identified improper wiring associated with the failed zone board. After years as a customer, that was enough for us. If you are considering Malek, I strongly recommend that you obtain a second opinion--particularly before approving an expensive repair. Ask for a detailed explanation of what failed, why it failed, who installed the component, and an itemized breakdown of equipment and labor costs. Based on our experience, we would not trust Malek to work on our HVAC system again, and we cannot recommend them to others.

I had them come out and take a look at a house I was purchasing. They inspected the entire system…read moreand gave me several options to choose from. They even let me pick and choose what I didn't want to do and what I wanted to add, without heavy pressure to go with their suggestion. Which is big for me, because if someone starts being a little pushy with things I don't want, you don't hear from me again. They installed the entire system and my A/C looks and feels great! Happy with the whole process. No leaks, easily cools the house, no issues so far.

TL;DR: Do NOT get their warranty and shop around for other quotes to compare - expensive and high…read morepossibility that work is defective. I was really hoping this company would do something to fix the issue but I've given them 5 chances already and they either are unwilling to, or unable to. In June 2021 I decided to get a new AC unit and entirely new ductwork. It was extremely pricey and I also got the $600 parts and labor warranty that covers the "diag[nostic] fee during normal business hours [...] all parts and labor for 10 years. Just not any Freon that is needed for a repair." I pay a little over $12,000 for everything (which I later find out when protesting my property tax is much more expensive than normal according to the board, just a heads up to shop around). I would be okay with the higher price if it solved all my issues, but this was just the start of my problems. A little while later we notice the AC vent in the ceiling is dripping water onto the carpet and leaving a water stain in the ceiling. I call and they send someone out who looks around and just says everything is fine, to let everything dry out and call if it happens again. Well...it happens again, and we call and the second guy comes out and says the exact same thing, this time with a little dismissive attitude to be honest, like me and my husband are crazy despite the carpet being wet and the ceiling showing water stains. Each time the techs also inferred I would be charged, which I didn't appreciate as I mentioned I had the warranty, and while I wasn't billed in the end, I did not like guessing if it would be honored or not (which also, would have been a breach of warranty and contract under law, look up Texas Deceptive Practices Act). The third time this happened we just had the ceiling painted and I lost it when the allegedly "fine" AC started dripping water again, and directly texted the owner explaining that I was fed up. Well, he finally sends someone else over and they discover the pan to catch the condensate was too small and installed incorrectly...all this after multiple techs came and essentially gaslighted us saying everything was in fine working order. But I am leaving this review because now, nearly a year later since the tray was installed, the AC vent has started leaking yet again after we had the ceiling painted yet again on my own dime when really this should never had happened if they had installed the pan correctly. They send a tech and, you guessed it, they say the AC is in perfect condition, the drain line is not clogged, the pan is fine, etc. and simply say it is because I did not change the filter (which I actually did recently!). So, here I am with a puddle in my carpet and newly water-stained ceilings for the third time in 3 years since getting the new, overpriced, AC and ductwork. Oh, and apparently my warranty is no longer valid because I did not have a maintenance check from them within the last 6 months (my last was February 2023 and it is now September), which was not stated ANYWHERE on the piece of paper I was given that showed I had the warranty. I may or may not seek compensation for damages depending on the costs to repair the AC and the ceiling. I give them 2 stars because the owner is responsive and prior maintenance check techs were friendly, but when it comes to the cost, diagnosing issues, and quality work, I really can't recommend them after this saga.