Great experience! Our A/C went out one summer night, so the next morning I left a voicemail with…read moreR&R. I got a call back half an hour later, set an appointment for a couple hours later, and had working A/C by the afternoon. (The issue turned out to be a replaceable part on the outdoor unit.) Price was very reasonable, service was fast, and the people were polite and knowledgeable.

They came quickly and even provided me with quotes for future work worth considering.read more

I called on Monday and they were able to get to me on Tuesday! Priscilla answered my call was so…read moreknowledgeable and able to answer my questions. Jose, the technician was so friendly and very professional. He explained everything to me as he was repairing my a/c. He answered all my questions and told me about yearly maintenance. The cost was very reasonable! I will definitely be using Brazos Valley AC Services & Repair from now on!!

I can't say enough good things about this business. Jose and his team are fast and reliable and…read moreoperate with a high level of professionalism. They saved my life during the Winter Storm of 2021. Will be the only AC guys I use going forward!!!

I recently had an Ecobee 3 thermostat installed to replace a Nest thermostat that I had used for…read morethe last few years. The service and attention to detail by Don Hatcher was absolutely outstanding. He went above and beyond "service" and went to extraordinaire. After the instillation he took the time to explain the system in detail, helping to set up apps on my iPhone and ensuring that it was all paired and working correctly. Don was extremely patient when I did not understand some technical issue and took the time to re-explain the answer to my question. I have also set up a heating and air conditioning maintenance schedule as a result of such professionalism and courtesy. This has to be one of the most outstanding dealings I have had from the service industry in courtesy an attitude that I have come across. Other service industry folks should take a few lessons. I highly recommend Don and his crew at Aire Serv.

Would not use them if they were the last company available. Poor customer service and they are…read morehappy to take your money. Make sure you read the contract on a service agreement before you sign.

Michael K came out for our maintenance check-up and recommended we get new ionizers since our was…read morenot working properly. He was very educated on the A/C system and worked fast to get the problem fixed. We will continue to use Malek and will request Michael for any repairs or issues we might have. Keep up the great work! P.S.- Join there membership plan and it will save you tons of money in the long run.

BUYER BE WARNED! I signed up for this service 2 years ago for the total protection plan. At the…read moreend of the first year we had them come out and provide the free inspection and recommendations. They provided us with a list of expensive "repairs" or maintenance items. I should have cancelled but I did not. We are now selling our house and I called to cancel. They informed me that I have until October for my Total Protection plan. I can either pay the remaining balance of pay monthly. Sounds like a good plan but make sure you want to want to pay for a full year before you sign up and make sure you want to continue when they automatically renew. Also they call 3-4 times per week to schedule the free inspection.

We installed a new system with them last year and had a great experience. The comfort advisor was…read morevery knowledgeable and explained everything clearly. Our new installation came with a free one-year maintenance membership that includes two checkups, and they just completed our cool check today. Very professional and helpful team.

I had them come out and take a look at a house I was purchasing. They inspected the entire system…read moreand gave me several options to choose from. They even let me pick and choose what I didn't want to do and what I wanted to add, without heavy pressure to go with their suggestion. Which is big for me, because if someone starts being a little pushy with things I don't want, you don't hear from me again. They installed the entire system and my A/C looks and feels great! Happy with the whole process. No leaks, easily cools the house, no issues so far.

True professionals. Would hire again in an instant. Very…read morehonest and very reliable . I highly recommend this business

Be warned about slippery warranty coverage. My mother is older and was having issues with her HVAC…read more We bought a new and quite expensive HVAC from Barker's some two years ago. She also pays annually for the maintenance plan that supposedly comes with addition coverage benefits. My mom is on a very limited income and is still paying off the HVAC in monthly payments. One of the reasons we decided to go with a new HVAC rather than a repair was because we would be covered by the warranty and not have to spend any additional money for at least a number of years. Well, it turns out that's not the case. When they came out to check the HVAC yesterday, they determined that the compressor wasn't working correctly. It's working at too high a pressure and is putting a strain on our system. He recommended that we buy an adapter kit for $319 that would help the compressor work better and without it the compressor could go out, trigger breakers, and out a continued strain on the HVAC system. We asked about the warranty and basically they're blaming the manufacturer saying that "they" won't cover the replacement of the compressor unless it completely stops working all together, despite the fact that it is not working within the warranties coverage period. Barker's claims that they only cover the labor warranty and that there is nothing they can do. When I then asked if they were charging labor to install the adapter to fix the problem, they of course conceded that they are. This feels like a workaround for the warranty that we thought we purchased and away for Barker's to make additional money even though the HVAC they installed isn't working correctly. Basically, our HVAC is not working correctly but we need to spend more money to compensate for the gaps in warranty. A quick skim through the reviews shows a number of other reviews with warranty frustrations.