My daughter booked my granddaughter's birthday party at Supergames. My daughter was very excited because she thought it would be an easy party for her (she previously attended an earlier party and thought the staff took care of everything). The day of the party I helped her out by taking the drinks and ice-cream over early as she was told we were welcome to use their refrigerator/freezer. Immediately, I was turned off when three young ladies were standing near the front door smoking. Are you kidding me? This is a children's party event. Upon arriving at the party, there was absolutely NO parking! Once inside (after a long hike in 90 degree weather), I was very confused as was most of our guests. The gentleman at the front desk sent everyone to the back of the building. There were other parties going on at the same time, so I wasn't sure which friends belonged to my granddaughter or where her actual party even was. The A/C was broken so the longer we were there the hotter it got. I decided to retrieve the drinks I brought earlier in the day only to discover the party before us drank most of them (even though I clearly marked our name all over them with a sharpie). At this point, I'm totally involved and pretty much took over my daughter's duties as I knew this wasn't going well and I'd need to be on the staff. Once I knew what room we were setting up in for pizza, cake, and gift opening, I asked if the plastic table covers would be changed since there was food and liquid on them from the previous party. They said they do NOT change and only wipe them. It was more like a spot wipe. Gross! I definitely would have brought my own if I had known that. Once the kids came in things went pretty well (the manager on duty replaced our drinks) until it was time to open the gifts. I was advised she only had time to open a couple because the next party was coming in. Well, you can't just open a couple when you are dealing with 5/6 year olds. The guests were disappointed they didn't get to see the gifts. You are allowed 25 guests for the $300 party fee which does NOT include anything as far as paper products, food, etc. Unfortunately, my granddaughter only had 15 guests so $20 a guest is pretty steep considering another couple hundred was spend on party supplies, pizza, and cake. Definitely not worth the price!!! read more