Debenhams is one of your typical lower-end department stores, which certainly isn't as high-end as…read moreSelfridges, Harrods and House of Fraser for example, but still slightly nicer and more higher-end than TKmaxx, as I'm aware other than Harrods they all have stores in Birmingham city center. Debenhams are still a large store with 178 stores in The UK, Ireland and Denmark and were founded back in 1778. This branch of Debenhams is located in the Bullring mall, with enterences from both street and mall level, it is a decent sized store too. The lifts here were pretty slow, and they didn't show much signal of it working, and although it was, I didn't know it was in use, so I nearly just walked away, which was disappointing It is quite a large store with a Brow Bar, Salon and Cafe and quite a few floors as well. I didn't have any close encounters with staff to comment on, they seemed okay, just average. The signposts for what is on which floor in the store could be better advertised, this store is okay but it is nothing more than that, the building its-self isn't as nice as other department stores mentioned, and in a way it has a less high-end feel, which makes it a little less special in a way, especially to tourists and potential shoppers.

Debenhams used to be one of my favourite stores as it houses everything but lately I haven't really…read moreour purchased many things as often as I used to. Last month I came in as I had a 5% off voucher on multiple purchases so I bought underwear on one floor, then on another day some clothes for a wedding. When I got home I inspected the receipt and worked out though it said 5% off, nothing was actually deducted! I took one dress back as I didn't wear it for a wedding and mentioned there was nothing deducted! She said it's not on all concessions ... Something the other two cashiers didn't say when scanning the clothes! I've given them four stars as I do go to the beauty department to buy skin and hair care. I do ask for samples and majority will give them .., more so with a purchase! I like to walk away with something extra!! Lol They have a beauty points card which is useful and worth collecting points. You get money off when you earn enough.

For a Superdrug store, this store is really impressive and certainly did impress me on my trip to…read moreBirmingham, being a large and modern store in the Bullring. Superdrug is a brand which either has good or terrible stores based on past experiences from Manchester to London, Liverpool to Brighton and across England - but this store offers facilities I've never seen in a Superdrug store before including a salon for women, and a barbers for men - normally they just have a small area of the store for women's beauty as this is a health and beauty retailer as well as a pharmacy, but it catered for men in that department too, offering a dry cut for the low price of £14 which is pretty good for the city centre, I've paid a lot more than that back home in Manchester too! The beverage selection was also pretty large, sadly it didn't have any Lipton drinks (these seem to have been replaced with fuze tea in every branch) or Starbucks beverages (some stores have these) The store, in general, was pretty modern and had a good range of products. Service and the queuing process could have been better as well as ensuring every part of the store was modern and stood out, as if not it just appears to be a little mix and match. 4* - Really good facilities for a Superdrug store in a central location, despite its flaws it is probably my favourite Superdrug store.

This store is always busy but I never spend ages waiting in line. The staff are always good,…read morefriendly and quick at serving. I use this Superdrug mainly for skincare and dry shampoo. Out of the Superdrugs in Birmingham city centre I think this is the best one. The layout is very clear and I always know where everything will be. I noticed in other Superdrugs that they don't stock as much of there on offer items as this store does. Herbal Essense and Batiste dry shampoo is always at the entrance when its half price!

The only Superdrug Store I feel completely comfortable in is the branch in The Grosvenor Shopping…read moreCentre in Northfield, I'm not sure why this is but there's something nice about this store and browsing the shelves is a pleasure. The layout is excellent in here with everything exactly where I expect it to be, a lot of Superdrugs are laid out in a very higgledy piggledy manner I find but this one is the exception to the rule. The aisles are perfectly straight, none of those awful shelving racks that stick out at right angles to the rest making getting around the shop an awkward nightmare! This branch is a decent size and stocks all the big brand names as well as Superdrug branded items. Of course, the emphasis in here is on health and beauty products and the range is fantastic. From shampoo to hair colourants, shower gel to bubble bath and Paracetamol to Deep Heat - everything you could want is available here and at much cheaper prices than its main rival, Boots. The make up selection isn't brilliant, but to be honest I don't use Superdrug for make up anyway so this doesn't bother me. I sometimes buy my daughters bits of make up and have found that although they stock the main brands, the choices of colours are not always the best on the High Street - perfect for a 12 year old just learning about make up though and always a pound or two cheaper than other shops. I love the sales this branch has quite regularly where things are reduced drastically to silly prices. A couple of weeks ago I popped in just to buy a bottle of pop and ended up spending nearly £40 because they'd reduced so many of my favourite products. Original Source bubble bath for 99p, Nivea hand cream for 49p, Nicky Clarke conditioner for 79p - amazing, and my best bargain was a light up mirror reduced from £20 to £4.99! I almost couldn't carry all the bags to the car! The staff in this branch are really lovely, most of them are older than I'd expect but this means they are patient and experienced when dealing with customers. I usually know what I want when I visit Superdrug so rarely have to ask for help, but when I have required assistance the staff are always polite and very helpful.

Altough this boots is very small compared to others the shop has a lovely feel about it, the staff…read moreare very pleasent and helpful the selves are always well stocked and the do have a wide range of produts. It does get a little cramped on the baby aisle when they have the photographer in but you can still just about get to the items you are after. They also do a pharmacy here

This branch often has good special offers on. Winner!read more

A small pharmacy attached to sandy lane health centre, quick reliable service, great range of…read moreproducts and great bargains. Lovely, friendly staff.

I always pop into this branch of Savers Ltd when I am shopping in the One Stop at Perry Barr…read morebecause they have a fantastic range of beauty products at rock bottom prices, in fact a lot of their products are cheaper here than anywhere else including other Savers branches. The inside reminds me of Superdrug in layout and decor and I find it a very straightforward shop to use and find items that I want. The stock varies from week to week, so if you find yourself a real bargain then I suggest you stock up as chances are you could return tomorrow and they have sold out. Recent bargains I've had are Charles Worthington hair products at 99p each, Montagne Jeunesse masks for 19p and L'Oreal lip gloss costing just 49p. I could go on forever, but these are the ones that I bought so much of that my bathroom shelves are heaving! As you walk in you'll see the shelving units are really standard and simply go up and down the shop, unlike the annoying way Boots have started setting their shelves up where they are all going off at right angles to one another. This makes browsing really easy in Savers and because similar products are all displayed together you can compare them at a glance and make the right product choice for you. There are tonnes of hair care products which range from celebrity hairdressers stuff (Worthington, Nicky Clarke etc) to middle of the road items (Tresemme) and then brands I've never heard of but which are extremely cheap. I usually buy my shampoo and conditioner here as there is always something great within my budget, and also because this branch regularly stocks the L'Oreal Kids brand so I can buy the childrens' shampoo at the same time as my own. The deodorants and shower gels are also excellent value in Savers, with brands that I would usuaaly pay more than £2 for costing just 79p - 99p. The Lynx sprays in particular are excellent value and this branch always has a very good selection of these, as well as the shower gels. I think this branch of Savers has an excellent range of gift sets too, at vastly cheaper prices than other shops of this type. At this time of year the range of gift sets is better than ever as Savers attempt to lure shoppers away from the nearby Boots, obviously a discount shop like this will never be as good as the more expensive cosmetics shops but if you are prepared to spend some time mooching then you'll find plenty of top name gift sets at extremely good prices. Savers sells lots of make-up, again at knock down prices, and the make-up ranges from top brands such as L'Oreal to lesser known brands which are very cheap indeed. I even spotted some Urban Decay products in there recently which cost just pennies, compared to the mega pounds this brand usually costs! The staff in this branch of Savers are a mixed bunch, some of them are ready and willing to answer any questions you have while others are obviously just there for their wages at the end of the week and will do little to answer your queries. I have been going there for a while now and recognise the staff to ask and the ones to avoid, it's quite easy really as the unhelpful ones generally go around with faces like a wet weekend so you don't really want to approach these!

I love to pop into savers when i am around Birmingham, they have a lot of toiletries and cleaning…read moreproducts cheaper than the supermarkets so you can save a lot of money on various things

lovely shop with plenty f choice in all departments, lovely kids range and home range is also…read moreextensive. Staff are always happy to help and friendly when you go in, there are brilliant sales with great bargains to be had!

I asked for some help with a product. Was told by shop assistant that she would be with me in a…read morecouple of minutes. Then watched her wandering around laughing and chatting with someone on her headset for 10 minutes. I went and found someone else who went 'to check if what I wanted was in stock', never to be seen again. Eventually the original girl walked past me and I reminded her that I had been waiting for ages for some help. She clearly wasn't interested in the slightest and carried on chatting and laughing with her friend on the headset while I tried to ask my question so I gave up and left. There seems to be no interest whatsoever in helping customers.

Next staff are amazing and very supportive. Particularly, Joe - Ladies Manager patiently helped me…read morefind my order number and refund as there was a problem for the delivery. Bless you