LOVE IT HERE! All the girls are so friendly and talented. The vibe is always so chill read more

Supercuts - Cut n root touch up w partial highlight in time for summer - Hair Salons Near Me - SAUGUS, Massachusetts

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I had a 3:30 appt at Supercuts Saugus, southbound side of rte 1. They were busy and people came in after me and went right in. At 4pm I was sick of waiting and hungry, so I informed them I was leaving. They wanted me to wait more 1/2 hour, and I left. I asked on the phone why she made me an appt when everyone was busy. She said I hadn't asked for a particular hairdresser. She said there were people there waiting longer than me. That is not true! Then she said she had to go, and the phone conversation ended. She had a rude attitude towards me. I won't go back there. read more

This was my fourth cut here at Supercuts in Saugus. First cut was with Carlos and I liked what he did. Second hairdresser was just okay. The third stylist (Moroccan) was rude and said she couldn't cut layers into my hair. Lesson learned if a stylist can't cut layers, leave. If Carlos wasn't there today I would have walked out. I brought in two pictures of a hair style that I liked. Carlos explained what he thought was best for my hair. He styled my bob style cut with layers through out. My hair now has waves and looks terrific. Exactly what I had requested. read more

When you go in for holidays and ask for it not to looks like a checker board or a leopard Going back hope it can be fixed!! I asked just for the top and to be blended so it does not look like a leopard on the sides read more

I'll be completely honest I have never been completely loyal to one stylist and any shop, but I'm definitely coming back. Cassandra was amazing. I'm really not fussy about my hair I just want it cut but wow was I impressed. She was so nice and the cut was fire. Thank you so much!! I know it sucks to have to work on a Sunday on Memorial Day weekend! Cassandra you Rock! Thanks again read more

I went to this location because I had such a wonderful experience my first time. Sadly my experience wasn't the same this time around. I came in with a grown out balayage and wanted to get my hair corrected so that the mid lengths wouldn't be brassy anymore and so that my hair would be blended. The manager Nicole and stylist Maria explained to me that in order to have a blended look I would have to bleach my mid lengths and then tone my hair. I explained to them that I was worried about damaging my hair but they assured me that with their technique, I would be able to bleach the mid lengths without breakage or more damage. I trusted their advice so We proceeded with the service. After the initial consultation, the manager Nicole left and my hair stylist Maria started to mix the bleach. Before Maria started, I showed her a picture of the look I was trying to achieve and she said ok and that I should take a screenshot of it. So I did, expecting those results. She bleached my hair, toned it, then cut it. You can tell she was a bit distracted because she, along with a few other stylists including the manager, were complaining about how there was a certain employee that wasn't doing her part in making sure they had clean towels. Anyways, I told Maria for the cut that I didn't want it to be straight across or blunt but my hair still ended up with that result. It was an extra charge to get my hair blow dried and styled so I decided to pass on that. I went home with my hair still wet anticipating the end result would look like what I had asked for. It wasn't until I was able to blow dry my hair that I was able to see what an awful job was done to my hair. I went back to the hair salon to see if there's anyway we can fix it and Nicole told me that the only way she can fix my hair is by bleaching it more. I said no because I don't want to damage my hair further than it already is and I also didn't have time because I didn't have anyone to watch my baby boys. Nicole then said she can't refund the color because she's "not authorized to do that" (weird because she's the manager) but was willing to refund the haircut. It doesn't make sense to me that she could do one refund but not the other. Anyways, I paid 153 dollars for them to fry and butcher my hair. I RARELY get the opportunity to do get my hair done and I'm so sad and disappointed that this is the result I have to deal with. The first picture is what I showed to my hairstylist Maria, second picture is what I had before, and third is the end result. read more

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Kayla is outstanding. She gives the best haircuts. I've actually been approached by strangers complimenting my haircut and asking me where I've had it done. She's the best. read more

I got a great haircut from Chris today at Supercuts in Saugus. I had an appointment and he was ready to go when I arrived. They follow all the covid protocols so I felt safe. The place looks very clean. Chris is a pro and did a great job. It was no stress and I'm very happy with my haircut. I'll definitely go back. read more

This Supercuts location is fabulous! Their customer service on the phone and in person is the best I have seen in awhile at a Supercuts. My daughter called two other locations the day we went in, the first had no hot water so that could not take me(perfectly understandable) the second location was not helpful over the phone at all and she was told that there was no one working that day that knew how to do highlights. We called this location and they were super helpful and friendly first over the phone and then when we arrived. I had my usual highlight done by a very talented and capable young women named Damaris. She took her time (I have long very thick hair) and was very knowledgeable about what she needed to do. I am extremely happy with how my hair came out and will absolutely be back again. My hair looks like I had it done on Newburyport Street in Boston at a fraction of the cost. I highly recommend this location to anyone looking to have a cut and color! Ask for Damaris :) read more

Came here in the past, but it's evident they've gone downhill over the recent few years. Lot of turn over & inconsistent haircuts. Have had a bad experience here more than once, and will not be coming back. Management seems to be lackluster if not absent at most, and employees seem miserable and evidently don't want to be working here. It's clear why they don't have normal hours, I wouldn't want to work here either. So many sour attitudes. Don't waste your time. read more

Whenever you go into a Super Cuts or similar establishment it seems like a mixed bag because not every stylist has the same skill level. If you find someone you like though, you're golden, because the haircuts are very affordable. These places are great for guys because it always seems stupid to drop fifty bucks to cut 1/8 of an inch of hair. But if you want a fade, you may not come out with the desired result. Fortunately, a particular stylist, Kayla, seems to love doing fades and she's very good at them. She's fun to talk to and she's fast, I'm usually in and out in 20 minutes with a perfect fade. What I don't like about this location is the parking. Between Pet Smart, Trader Joes, Starbucks and the plethora of other stores and services, the lot just isn't big enough and you could be circling and circling on a weekend. read more

If you need a quick cut and don't want to spend a lot of money, this is a good place to go. It is the first place that I've gotten my hair cut where the hairstylist asked me to stand up while she cut my hair. I know it was long, but it seemed very odd. Took about 5 minutes to get my hair cut and cost 16 bucks. Pretty good service, lots of parking in front. read more

I brought my daughter in for a trim the other day. They cut off way more than I asked and it was uneven so needed to bring her somewhere to have them straightened it out. Wont be going back again. read more

my son went there and a lady with short pink hair cut his hair. when he came home something looked wrong. he specifically said to keep it long. not only did she ignore that, bangs were uneven, one side was thicker than the other above his ears, side burns were crooked and the back of his head had different lengths and thicknesses. he was so upset. this was the worst haircut ive ever seen. the feedback is harsh on this but hopefully she'll either get some training or leave the business...i am sure it'll make her happier in the long run. he had to get it fixed by another hairdresser the next day and she pointed out all the mistakes and lack of hair cutting skill shown by the butcher job. read more

They are ALWAYS in rush, they don't really cared how you want to see you hair at the end.. and asking for tips which most of the times they don't even deserve read more

I am not a regular SuperCuts client, but yesterday afternoon I walked in to get what I was begrudgingly calling a "quick and dirty" chop off of my elbow-length hair. I wasn't expecting to have the experience that I ended up having there. I wanted to cut my hair short in a attempt to lessen the trauma of it all falling out as I undergo several chemotherapy treatments. I came to SuperCuts because I originally wasn't looking for anything elaborate, since the hair would be gone in about 2 weeks anyway. I was greeted by Laurie (or Laura, if you're looking to book her online), and showed her a picture of the wig I would soon be wearing. I told her I wanted to make my hair look as close to the wig as possible, and she told me that would be no problem! Obviously, my circumstances aren't the most joyful, so I wasn't overly excited to be cutting my hair but Laurie made me feel so good about everything, and even shared some very encouraging personal stories that I found so uplifting and were so very needed. We were even able to donate the hair that was cut, which was very special. Laurie turned an experience that I had been dreading into a very uplifting, encouraging experience that made all the difference. Not to mention the fact that my hair looks great, and now the transition to the wig will be pretty much seamless! Thank you so much, Laurie, for the great haircut and for offering such incredible kindness and support to a total stranger! read more

Excellent!! Rachel is the best in the business! My son is almost 17 and will not let anyone else touch his hair. We love her.

I go to see Daniela, and she is amazing! Super cuts can be a mixed bag, but I was in desperate need of a haircut so I took the dive. Daniela takes her time, and is the sweetest girl around. She has a lot more experience than many of the other girls there, but never boasts or is mean to any of the other stylists. She's definitely my go to girl. Be sure to call ahead because the wait can be a while as well. read more

I come to this Supercuts every few weeks to get a hair trim and my hair dyed. I've been coming for years. I see the same person usually. She usually does a great job. But lately she's been overbooked or taking too many clients at once(?) I don't know. The past couple of times I haven't been happy with my hairstyles. This last time was the kicker. I won't be back. The last time I just came in to get my roots done, and a trim. I had an appointment but was made to wait (not too much of a problem), got my hair dyed in the public area (I looked like alfalfa from the little rascals) because the back room was full, and waited while the stylist did others and chatted. I paid over 70.00 for everything..I think she charged me for blow-drying which she did but I always ask her not to. It straightens all my natural curly hair out. It turns out she did not only do my roots. She dyed my WHOLE HEAD. (I had remembered that she USUALLY does the roots 1st, waits a few minutes, then does the rest of my hair but she didnt do it this time). I noticed the 2 different color tones in my hair a couple of days later!!! The grays are already showing. I'm on a budget here! I can't even afford to get my hair done for this price nevertheless paying for a crappy dye job. Not happy. read more

Most Supercuts are hit or miss. Wanting a mans haircut at night can be a challenge if you want a barbershop. So I have visited this location a few times. Every time I go here I am usually marginally ok with the haircut. I went in tonight and had in short, a horrible stylist. My haircut is very basic. Short on the sides and blend/fade it in and take a little off the top. Right away I felt she was hurrying to cut my hair. I told her I wanted the blade/clipper one size smaller that a 1 (most barbers would know this as a .5 or a 1a). She did not understand this. When she asked if it was short enough I said I wanted it much shorter (she complied but had an attitude and was a bit defensive). I dropped my kids off to get ice cream at the Friendlys next store and I was literally sitting down next to them before they got their ice cream. If you go to a barber shop a good haircut usually takes me 15 minutes. Supercuts - I don't know who you hire but these people are not qualified to give a simple male haircut. -My receipt rang up at 19:37:34 - I'll let you figure out who cut my hair. read more

quick and cheap, but you do get what you pay for... they cut my hair dry, not even spritzing it, and I found it to be very uneven when I got home... that also doesn't do any favors for its texture, but I guess I could have paid extra for a shampoo... Not a great cut, but decent for an in-between style trim. We do take our young son there with mostly decent results - the manager is really the best we've worked with, she's good with him and gives him a nice predictable cut. Others have had more mixed results. read more

I agree with a lot of the reviews but there are 2 stylists who are amazing who work here. Tina who has been working here forever and there's a long line of people who wait for her but if Lydia is available DEFINITELY GO TO HER! She has been cutting my hair every 2 weeks for a couple of months now and she is amazing. She gets how to cut mens hair and takes the time to perfect it. The quality is worth way more than the $16 they charge. Lydia is probably the best stylist I've had in a few years. read more

I was am in a financial pinch and someone suggested Dana, the manager for doing my color with foils. I was nervous of having my blondes foiled in fear my hair would be fried and Dana did a fantastic job. My hair was colored today so I will wait a few weeks before deciding if I want to give Supercuts a second chance. read more

humans are creatures of habit. I unfortunately fit that category to the T. Ive been going to the same Supercuts location for years ? I really should try to break away from the same routine and find / follow an established grounded stylist. It seams that this place is nothing more then a quick stop for transient beauty school hitchhikers. Sometimes I feel like ive been abducted by timid assembly line workers ...but then again more often than not I get lucky and find the right stylist / haircut and that keeps me going back albeit (sadly) never to the same person just location.....but than again I might get lucky ? read more

I went here a couple of weeks ago and the person who cut my hair did a horrible job. I showed her a picture of what I wanted and at the end it looked like she only cut the hair on the right side of my head. The right side was all chopped up and the left side looked like it wasn't even touched. It was horrible. I got a wash, cut and dry. And apparently my hair was really long so they charged me extra. I NEVER EVER had to pay extra because my hair was too long. My hair wasn't even long!! Wash, Cut, Dry, and the "Long Hair Fee" came down to $47.50!!! I never paid this much for all this. The only good thing that came out of this was the nice smelling shampoo. I'm sure the other hair stylist are alright (hopefully) but this particular person who cut my hair isn't good. So beware... read more

Laurie is very polite, kind, fast and effective, will be here every 3 weeks with her, surprised she's not the owner, the way she treats clients it's like is her business. read more

I went to the supercuts in saugus route 1 on sunday 3;30 , for my son's cut as usual and more important to look good for the chirstmas party , he is 11, and always tells the girI how he want to be cutted . This time another girl did it , she ruin his hair he ask not to short he always ask to be spiked not too short but she used a buzzer #2 or even #1 . he was not even seated for 2 min , my husband was playing angry birds and when he started and not play one round of the game that usually takes 2 or 3 min. when my son was done and ready to leave, we were there for mere 5 minuts , the cut was terrible I hated, my son hated and my husband was so mad that he not even said a word . the service was soo bad and we were ripped off in $ 15.00 read more