Wow, what drama! So my normal gal was out sick so I made an appointment with Jodi Musser to get a perm...yeah, I know, I'm telling my age. Lol! Anyway, we discussed which rods to use and I told her I didn't want a tight curl, just bigger curls. Curls. And I showed her a pic of what I wanted.
Okay-she says "this is what was used previously - orange and peach rods". So, not wanting a tight curl like that, let's do a bigger rod combination-we decided on green and peach. I have no curl, none. She said if I dry it upside down I may get more body out of it. Nice. Not a single curl!
Shania was there and witnessed everything and could hear the discussion about the rods, but was dishonest telling the manager (Brandy) lies saying that I insisted on those rods. When I called Brandy to discuss the ordeal, I expected to get at least half of my money back or some products since they can't do another perm, but she was not willing to listen at all, saying 4 stylists all told her the same story - funny, because there were only two in there and they were lying.
They told her I insisted on those rods. I have no idea how to do perms, nor which rods would work best-that's why I go to salons for my perms!
I'm leaving this review because they do not know how to take care of their customers, I learned a lesson...so thought I'd share with you. I am sorry I didn't wait for my regular girl to come back, but know that I'll never make that mistake again! read more