Rebecca is an expert stylist with a friendly demeanor and detailed knowledge about hair. I walked in (after checking in online) and was quickly seen within five minutes of my arrival. Rebecca walked through what I liked, what I didn't like, and what she recommended. She cut off about two inches with my permission. She also did angles, layers and even thinned it out at my request. Highly recommend a visit with Rebecca! read more

Alison cut Bev's hair perfectly!! I told her she looks like Middletown's own version of Helen Mirren!! She's able to style it herself which is important!! Thank you!! read more

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I've been going to this Supercuts for over a year now. Pretty soon, the rest of my family started going there, too. Here's why... The location (Middletown, RI) is very convenient off of Valley Rd, ample parking. The salon is always neat, the staff greets me upon entering EVERYTIME, and I'm always provided services within 5-10 mins. of my check-in time. The real star of the show is my stylist, Erin. She is a magician with scissors. I'm very fortunate to have found her since moving from AZ. She listens to my requests, answers questions and delivers an amazing cut time and again. Thank you, Erin! read more

All the girls are great and always give great cuts, nice and friendly staff, with a great atmosphere

Went on a Sunday -- in a pinch. Paid 50.00 for a 10 minute (women's) trim. Apparently if you'd like them to WET your hair before they cut it, and DRY it afterwards, that's an extra 20.00. Stylist didn't introduce herself, just pointed to her chair. Should have turned around and left then. The place is filthy dirty, no sweeping up of previous customers' hair -- so you sit there with your feet in it. Disgusting. Just disgusting. read more

i came in with splotchy bleached hair. they fixed my hair with the bleach. i then asked them if they could dye my hair still if it wasnt damaged from the bleach and tone, and they said they could. however, i asked for strawberry blonde hair with blonde highlights and showed them a photo. i was there for 5 hours and my hair is now blonde and pink which is not what i asked at all. on top of that they charged me $520 and charged me for two of the same thing (full lowlights) when i only got one thing of low lights. while their hospitality was more than welcoming, i had to pay over 500 for what i did not ask for. i want a refund, this is not what i asked for at all and especially did not want my hair to be pink. i dont even want to give one star for how inaccurate it is. read more

8 minutes early for an 11am appt. It's now 11:23. Other than acknowledging my appt, no communications. 11:30, still waiting, no communications. My impression is multi service jobs are prioritized over basic haircut. Tips as a percentage of total are better for big ticket. Next time, I will sign up for everything and change my mind once in chair. See if that works. 11:35. still no communications. In chair at 11:38. Done at 11:55. Disappointing experince at Super Cuts read more

For the 3rd time in less than a year I have fallen through the cracks of their waitlist/reservation process (if they even have one). I honestly think if you a blatantly obtuse or incapable of telling time, then Middletown Supercuts gives you a job as host. After several years I can't take it any more. I would leave zero stars if I could. read more

They were able to see me early, were really nice to talk to, and got me cut quick! Highly recommend!

They always do a great job doing my hair, salon is always impeccably clean, and the stylists are warm and friendly. Would not venture anywhere else to have my haircut! These folks are absolutely fantastic and accommodating. So glad they are near my house . I'm having all my friends go there too . read more

Lauren is a talented colorist! I love the results and I've always been happy with the quality and cost.

would leave a 0 star review if available. have been here a few times. each time the service has gotten exponentially worse. I have weathered the storm the last year to save money. But after this last experience with disrespect from the staff I will never come to this shop again. I have never once gotten up and walked out of an establishment until now. I don't know if there is lack of oversight from management or owners. A corrective action I would recommend would be increased spot checks by managers and owners. Unless having disrespectful staff is part of the business model. read more

hair cuts are good. I've been there multiple times for a highlight and they are just really bad at coloring. I would not recommend this place for highlights or color. Pay more money and go elsewhere. read more

I walked in for a haircut and within five minutes I was seated for my cut. I knew exactly what I wanted for a cut and Michelle delivered!!! I was on the fence about if I wanted to color my hair and she was so sweet and offered to cut my hair first and then see if i wanted to do color. I ended up deciding to keep my hair as is and she was totally fine with that. I liked how she gave me options to color but wasn't pushy. I was in and out within 30 mins and my hair is super adorable and just what I wanted. If you want a quick cut and you are down to business this is the spot for you. We chatted for a few minutes about thanksgiving and my holiday but If your looking to do lots of chatting with your hairstylist and want a super aesthetic vibe then I would consider looking elsewhere. read more

Supercuts - New cut!!! - Hair Salons Near Me - MIDDLETOWN, Rhode Island

Legit the worst haircut I have ever received in my life. If you are in the military please go somewhere else for your fades. I've been here twice, the first time was bad but for some reason I decided to come back. I will NEVER make that mistake again. Completely garbage at cutting hair. I asked for a low fade... read more

Supercuts - This is the "low fade" I received.. - Hair Salons Near Me - MIDDLETOWN, Rhode Island

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Hate getting my haircut. It's just one of those things that ill push off, mostly because I never know what to ask for. I finally decided I needed one at this point and when I realized that every other place on this island charges $85 for a womens haircut I found myself at my local Supercuts. I know nothing about hair so maybe $85 is appropriate. Don't know but I'd rather watch a YouTube video and try to cut my hair than spend that because after tip it's like $100 for someone to cut my DNA off and have a dry conversation with me. NOW this brings me to my experience at Supercuts... my hairdresser REBECCA was awesome. Since I didn't really understand what layers and bangs and all that stuff is, she walked me through it and was able to take what I was saying and give me the perfect haircut. She also has photos of her dogs which makes your visit feel personable. Thank you Rebecca! read more

Gossipy Staff/Bad Customer Service:: SuperCuts E.Main, Middletown Ri I have been using supercuts in Middletown for my families hair cuts/products for nearly 2 years. In the beginning it was nice, nice people and informative. For the past few times, one in particular hair stylist has been consistently rude to customers and especially ones that call on the phone asking questions/setting up an appointment. She is not customer-service oriented and talks about the customer to the staff, in front of the customers. The last straw for me was a week ago after receiving haircuts for my family and listening to her make rude comments about a caller just asking for their store hours, we went up to pay and I asked if they do military discount. She barked back at me and said "military discount is only for the active duty member". This surprised me as we have received it before for my children's hair cut. Being former military myself and my husband currently active, I have never heard of military discount ONLY for the active member. However, it wasn't WHAT she said but HOW she said it in such a rude manner and in front of my husband, kids and again, other customers. In addition to the second price hike Ive seen in the past two years with hair cuts, I will be taking my family/children to on base where we seem to be treated better and quality is the same at a lower cost. Thank you to all the gems in that salon and the kindness that was shown; however, I hope there will be customer-service training so in the future customer can be treated better. Customers are the bread and butter of any establishment and to treat them as if they are not is a shame. read more

This ranks up there with one of the worst coloring jobs I had in my life! Not to mention the whole ordeal. First, I could not make an appointment on their website. I would not even allow me to let them know I was coming in. Then when I got there, they were hesitant about taking me. It seems like this place has turned into an assembly line barber shop, because when I arrived there were only men in the estalishment. When they finally agreed to take me, they said that they would fit me in between the men. I told her I needed both a color and a cut, I told her that I wanted my hair blonde, but not with all of the red tones. I said that a medium blond was OK. She then showed me swatches of hair and I agreed on one. This is then where everything went terribly wrong. She went into the back room and began adding pigments. She said she did not like the color that this salon used. She applied the color with all of the pigments, which super saturated my hair. When the color was revealed it was a dark brown, almost black. She said not to worry, when I washed the hair it would look fine. She lied. Not only is it still the same sickly dark shit brown color, but when washing it, my hair fell out in several clumps. She did offer to strip my hair prior to my leaving so that it would "lighten it a bit". Thankfully I said no. If I said yes I would probably be semi-bald today...Not semi-blonde. Maybe she just didn't understand I thouoght I said semi-bald. WARNING WARNING...DON'T GO To THIS SALON..... . read more

I went to get a trim since my usual hairdresser was unavailable. I booked the appointment online and arrived on time. The person who waited on me was a middle-aged woman who made me feel unintelligent because she questioned how my name was spelled. It was very unprofessional. She told me to sit and then took me back. She washed my hair (which went fine) then asked me how much I wanted to have cut off. I told her and then she asked me when the last time I cut my hair was. I told her more than 6 months to which she stated "no wonder your hair is so thin". I have a thyroid condition and I am on different medications that will cause alopecia and hair thinning. I found this to be very unprofessional and did not how to respond. After cutting my hair, she parted it and then blow-dried it for literally 2 minutes. Then, she laughed and made a joke saying that I looked like I went through a wind tunnel (wow). I left there with wet hair and was treated like a joke. I will never return to this location as long as that person is there. read more

I recently needed to find a new barber, due to mine retiring. She will be missed; however, I gave this location a try. I am glad that I did, because I received not only a great cut but a relaxing shampoo and conditioner. Then a hot towel treatment?? The stylists name, who I forget right now was pleasant and personable. She laughed at my shitty jokes and if she didn't like what she did so much, I would have recruited her to join my team at AIL. It is nice to see that it all the Millennials are short on work ethic, as she was attending school full time and working. I actually suggested to my wife that she try it for a trim. We shall see..... read more

I personally have for the most part received a good experience each time I come to this Supercuts location. However, I have run into a couple times where my barber was subpar in fading. Being so close to a Navy base, I feel like being able to perform a solid low fade is a MUST. The randomness of such cuts leaves this place for my friends and I a bit sour. However, the staff is incredibly kind and caring making the overall experience a good one. As long as they keep the warm towel coming, this will be my go to place. read more

It took Victoria less time to cut my son's hair than it took Wendy's to give us our lunch. That should tell you about the attention to detail and quality that is provided. We had to go to another barber the next day because of how ridiculous her 7 minute hair cut looked. good luck. read more

Haircut took 10 minutes, loved it. Tried to pay using a "2 cuts for $30" promo card - person ran card through incorrectly, as a gift card, so my $15 cut became full price and I now have $11.05 on my card - which completely negates the purpose of the promo card. After waiting for 45 minutes for the manager to try to contact someone to help her fix the problem I took the card and walked out. I've spent 5 days trying to get someone to take responsibility and help me but to no avail. All of these shops are now franchises so there really is no one to complain to if the owner is a deadbeat. Will have to think carefully about going back. Sad, I really like the stylists. Need to find out who owns the shop in Stop & Shop. Hopefully not the same person. Unhappy customers and no customer service is bad for business. read more

I loved everything about my visit, I walked in with horrible uneven hair and walked out with perfectly cut, even hair. The lady that did my hair was lovely and took her time, reassuring me about my haircut as well as making sure my hair was exactly what I wanted. Very happy! read more

Worst ever!!! I went in and asked "what do you think I need here/there?" The response I got, "I don't know, whatever you want" and that is exactly what I got. TERRIBLE!! I should have listened to my gut and walked out. My son got just as bad of a haircut!! There is too much drama in the place and people are learning on mannequins as you sit there. SCARY!! Save yourself the money and disappointment and go buy a clippers and shave your own head, it would look better. read more

I have been to this place multiple times and the past times I have gone the service and quality of them doing my eyebrows have just gotten worse. I had told the girl I wanted a clean up and she completely changed the shape of my eyebrows along with the size. I will never be going to this place again. read more

These gals do a fantastic job... I didn't expect much for a walk-in shop, but these girls do outstanding work. Highly recommend!!! Shannon is awesome. read more

Great haircuts ! But why do these places have to play really bad music loud. Hurts my ears. I can't wait to leave once I'm there.

it is a Sunday and I needed my haircut. Super cuts was the only place open. A little reluctant to try but I did anyway thinking it will grow back! To my surprise Kim did a great job!!! She cut my hair exactly the way I wanted it. I couldn't be more please and you can't beat the price! read more

MILITARY BEWARE!! Stay away from this place I went in for MILITARY FADE and she didn't even know how to do that. She jacked it up just giving me a horrible buzz cut! all my edges are messed up and I have never had such a terrible military cut. Their main concern was just getting me out of the chair not about how good of a job they were doing or if i was satisfied, not even giving me the chance to check the back of my neck she just shoved me out the door before I could even realized how bad she had messed up on my hair! read more

That was the absolute biggest waste of my time and money. I paid $20 for a greasy half dry mullet that I'm going to have to pay another $50 to fix. Normally I go to a real salon with people who actually know what they're doing but I figured they would be capable of cutting half an inch off the back of my hair. read more