This salon is a gem! I've been to so many top salons ranging in location from New York to Chicago…read moreto DC to Indy and I can honestly say that Rosa, the store owner is magic! I'm very picky about my hair color and she was able to duplicate exactly what I wanted by pictures and looking at skin tone and eye color. My highlights and color is so on trend and make me feel like a million bucks! Additionally, the salon pampered me to the max. Not only did I get a head and neck massage before highlights were applied, but during the salon washing process I got an amazing head and shoulder rub and hand massage with essential oils. I was also sitting on a massage chair with my eyes covered and a warm pillow on my chest. It was so cozy and snuggly and extremely relaxing! The staff is also amazing and super sweet, along with Rosa. I'm so happy I found this place! If you are very finicky with hair color definitely go here! It was also very reasonable priced which I felt was worth every penny! I've never been this happy after a highlights service!!! Also, as a new customer they gave me a cute gift- travel size aveda hand lotion and damage remedy leave in! Seriously guys, this salon is a dream! I'll be traveling to see Rosa xx DK

I have to admit, I'm not an avid salon-goer. So, going to a salon doesn't happen often and even the…read morethought of getting my hair cut makes me nervous. I kept seeing reviews posted about this place and finally, in July I decided to see what all of the hype was about, so I peeped around online. The scheduling process is super easy online, although I don't think all of the stylists are listed. So, if you're wanting a specific stylist and they're not listed as available online, call. The day of my appointment I received a call indicating that Jessica, the stylist that I had scheduled was ill. They offered for me to see Sarom who turned out to be less expensive than the one who I'd initially scheduled. Score! I must mention that even though the cut was cheaper, Ms. Sarom wasn't less than amazing. I'm jumping ahead. It's located in the Chevy Chase area, in the same strip as Starbucks. So, parking could be an issue, but I've always been able to score a spot in the lot in front when I patronize the businesses in that strip mall of sorts behind Louie's Wine Dive. When I checked in, I was pleasantly surprised to be offered warm tea, which just so happened to be fantastic and made the short wait worth the while. So, skip Starbucks before your appointment. As I sat and waited, I noticed Sarom taking her time with the client before me. It was nice to see that she wasn't rushing like other stylists in some of my other previous experiences. I didn't know that she was my scheduled stylist, so that was a welcomed surprise when she introduced herself after she finished up. This is one of the few Aveda featured salons in Lexington. Apparently, all of the locations start with a mini hand and neck massage before your cut. Speaking of my cut, it was perfect and exactly the way that I requested it to be cut. I'd go again. Maybe next time I'll have less anxiety about it.

Eight months without a haircut due to the Pandemic. Salons out West were mandated closed. I knew…read morethe former owner of Dry Art who always gave me a great haircut, and decided to revisit them. All necessary precautions were taken. I opted for the dry cut as opposed to the wet, your choice. There are no blow outs at this time. Heather gave me a first rate haircut. Amiable as before. I'm back!

I absolutely loved my experience at this salon! Hannah did my hair- and I certainly found my new…read more"hair lady"- which we all know is essential! The entire staff was extremely friendly and accommodating, the atmosphere was very relaxing and gorgeous, and the products they use are top notch. I would 100% recommend this salon to anyone looking for a cut, colour, or even for a gorgeous blowout.

I've been going to Atea for almost 10 years now! Becca does an incredible job on my haircut and…read morehighlights every time. The staff is very friendly. Love all the davines products they carry as well!

absolutely loved this salon! normally don't leave reviews but Maddie and all the staff I interacted…read morewith were amazing! she was very knowledgeable and so personable. She listened to what i wanted and did exactly that! 10/10

Great hair place! Love my hair. They really know how to make you look stunning…read more Every time I am in town to visit daughter at UK I try to fit in an appointment

I have been a client of Cha Cha's for over a year and have consistently had excellent experiences…read morewith my own stylist, which makes this situation even more disappointing. I scheduled an appointment for my daughter and specifically called the salon in advance to explain that she has very thick hair and would likely need additional appointment time. Despite that conversation, the appointment was not scheduled for enough time to complete the requested services. As a result, the stylist ran out of time, my daughter did not receive the haircut that was scheduled, and we left with highlights that were not completed to the standard we expected. What has been most frustrating has been the effort required to get the issue addressed. I contacted the salon hoping to simply have the services corrected. Instead, I spent several hours over multiple conversations trying to resolve the situation. While I understand the need to gather information, the process felt unnecessarily difficult and was met with repeated explanations rather than clear solutions. I never requested a refund--only an opportunity to have the haircut completed and the highlighting corrected. Unfortunately, after investing significant time trying to work through the issue, I still do not feel that a reasonable resolution has been reached. Based on my experience, Cha Cha's provides excellent service when everything goes as planned. However, if a problem does arise, my experience suggests that resolving it may be far more challenging than it should be. Update: To be clear, I was coordinating the conversation because McKenna was placed under my account by your staff. I was not refusing to let you speak with her. The current process of calling in, then waiting for texts or return calls later in the day, does not work well with her schedule and has made it very difficult to get this resolved in a straightforward way. Based on the photos, I am not sure what additional information is needed. The service was not completed as expected, and the highlights were not well done. Yes, McKenna would like the issue corrected. At this point, I would appreciate a direct call so we can discuss the next step and get this resolved.

I've been very cheap and I've been getting my haircuts at SmartStyle for a while. I decided to…read moretreat myself and I made an appointment with Romy at Planet Salon. She was amazing! Extremely knowledgeable and gave me some helpful advice concerning my shampoo choices. I got a basic haircut and style - and the experience was wonderful. My hair felt great when completed. Haircuts have gotten really expensive - but this was worth it. I plan on returning to see her specifically again. She's wonderful!

I had an appointment that I prebooked. I really didn't have time to go but made it work. I arrived…read moreon time and waited 40 minutes and was never seen the stylist came out and said 5 more minutes 30 minutes after my appointment time should have started, then the front desk lady told me 5 more minutes pushing my wait to 45 minutes. I ended up leaving and they only offered me a 20%off discount for over a wait time of 60% what my appointment should have lasted in total. I don't know that I will be back. zero stars.

From the moment you enter the Joli Salon and Day Spa, and are greeted by Ellen, you know you are a…read morevalued customer and are welcome. The team spirit among the staff, is immediately recognizable, and the comradery is apparent from the get go. The team's fondness and respect for each other is also noticeable. The ambiance of the salon leads you to immediate relaxation. The head massage performed prior to shampoo is a delightful touch. Additionally, you are also offered a hand massage during the shampoo stage to help you relax even further. Jessica, Ellen and all the other team members, deserve a huge "Thank you" for their professionalism, their commitment to customer satisfaction, and should know it is, truly appreciated by their clients.

So, I went to get an ombre and they gave me highlights. First, I waited nearly 6 hours to have my…read morehair done. My stylist was late, that's okay, it happens. But then, she asked me if I wanted it dimensional. I didn't know what that meant and so I said yes. I guess that's my fault, but I really feel like she should've explained that my hair wouldn't look like the photos I was showing her. My whole day off from work was spent there and for a little over $200, I didn't get what I wanted. I was so upset, I tried to like it, but I couldn't. The up side is they offered to fix it, complementary, which is nice of them to do.. However, I can just dye it back to my natural hair color myself at this point, let it grow and then cut out the color. I'm more upset that my time was wasted and I waited a whole week for this day. And $200 isn't cheap! Photos below, what I wanted vs. what I got.

Wonderful experience with Julie! I expressed my ideas about the type of look I wanted and the…read moreamount of maintenance I was willing to give. We worked together to create a much better shape and feel to my hair than what I thought I originally wanted! I felt so comfortable and at ease and left feeling confident and like I made a friend! Thank you so much for helping me get my pink back as a busy traveling mom! I highly recommend this beautiful salon and ask for Julie if you have more texture or curls.

The best ever. Carla is my hairdresser and she is hip, kind, listens and is the best haircutter I…read morehave ever had. I have been trying to get a "Shag" haircut for years and by golly she got it. The shop is clean, interesting and quiet. Carla is fun to talk to because she is well read and likes to travel.

The haircut start at 90 and go up to 300. I don't recommend it for people who have my budget…read more However, if they're charging that much money, they must really know what they're doing and they have to be doing a good job for people to come and pay that much money.

New in town & get so nervous choosing a new salon.stylist. I…read morefelt super comfortable as soon as I walked in..cool fun atmosphere and my stylist Leslie was easy to talk to..gave me input/listened and very happy with my hair cut!