Horrible, simply just horrible. She used the wrong clipper number and cut my hair way too short. The lady who did my hair was also an apprentice and she totally screwed my hair up. I am very angry and I will NEVER go back! read more

You guys are awesome! Really good service! They have good staff. My son loved the shampoo they gave him

Do not come here. Every time I've come here I've left unsatisfied. My most recent visit I asked the girl, (I'm pretty sure her name is Britney) for a haircut shorter on the sides and to leave it long enough on the top to where I could put gel in it and shape it how I wanted. The whole haircut I was turned around so that I could not see what she was doing, and when I was finally turned around I look in the mirror to find that my whole head has been buzzed the shortest it has ever been. I asked her why she did this and she admitted "I think I grabbed the wrong size razor". Terrible service, I do not plan on returning. read more

I been coming here since I left my last barbershop... The girls here are awesome, they always have a positive attitude and they always leave my hair with the fresh look I always have in mind read more

At the last minute I decided I HAD to get my hair short. The chin length hair had been driving me crazy. Never having been to this Supercuts, I had no idea how I'd come out. Well, I was far from disappointed and am grateful for a friendly gal who listened to me and gave her input. It's a fabulous cut and I highly recommend anyone hesitating to just go and get a great haircut in a wonderfully friendly shop! read more

I've gone here a few time so far over the past few years and have mostly been cut by Jessica. She does a fabulous job and always gives me exactly what I want without disappointing (Also gives pretty good advise on how to work with my hair type). read more

I can not believe this place only has a three out of five stars ! Some people are so impatient, it makes me sick. I go to this SuperCuts location every two weeks, simply because my hair grows very fast and I enjoy the environment and how clean the salon is. The hairdressers are always very friendly and quick with there service, some times there is a long wait but I don't mind at all because I know that when I finally get my haircut it's going to be perfect! Jennifer is the manager and personally I think she does the best work. I highly recommend this location no matter how far away you live, it's worth every penny. read more

Very bad customer service! The woman at the front desk (didn't get her name, but she had a huge butterfly tattoo on her chest) rearranged the order in which customers showed up. No one had an appointment, so it should have been first come-first serve. They also try to get way too much personal info for a simple haircut. And $20!?!? That's ridiculous... I just needed a basic military trim and the other SuperCuts I go to only charges $12. They also said it would be a 30 minute wait and it took an hour. Save your money and go somewhere else. read more

Always great service. My favorite stylist is Britney. Always does an amazing job. Go to her for a tea tree scalp massage.

I love this place been coming here for years. The customer service is awsome! And these girls are on top of there game! Katarina is awsome everytime I ago she greets with a smile and knows my name! I don't always use yelp but these girls deserve to be noticed!! read more

I have been coming here to get my haircut for a couple years now. I always have great service, and the girls make it awesome because they're always engaging. I will continue to come here even when I move away from this area. read more

I've had long hair for a while and needed a change. Ashley gave me a great cut and made me feel comfortable the whole time!

I've been coming here for about a year and I am completely satisfied with their service and have not once received a haircut that I didn't like. Everybody is very courteous and helpful. read more

Went in today and had the best experience. First everyone is very sweet and my hair stylist Dominique was just the awesome! She did everything I wanted and more I left feeling like a million bucks. I love love love my new hair cut. Great place! read more

I went to Supercuts yesterday for a haircut and I had a great experience. Jeniffer was my hairstylist and she was very kind and very helpful. I recently had a lot of hair loss and was not sure what to do with my hair. Jeniffer was very helpful in helping me decide what would be the best hair style for me. She was very sensitive to my hair situation and gave me very helpful tips. She also made sure I was comfortable with everything we were doing to my hair. I appreciate how friendly and helpful Jeniffer was. I would definitely recommend her to my friends and family. I will definitely be going back to her for my next hair cut! read more

Alyssa and Jennifer are both awesome!! I travel back and forth from my home in Atlanta to Southern California often and I always go see these two for my haircuts. Yes 3000 mile commute for their talents, that's how great they are! My hair is difficult, grows in different directions, starting to thin in very front and very hard to cut so it looks great, after struggling with hairdressers for years after losing my long term barber I came across Jennifer who on the very first time cutting my hair gave me a haircut that was absolutely perfect! Then while Jennifer was on vacation I rolled the dice with another stylist there Alyssa!! OMG they both are incredible!! Now I have 2 fantastic choices to fit my travel itinerary!! #TheBest #GetTheScalpMassageTooWow read more

I have had mostly good experiences at this location. I have been going for years and have a different hair stylist every time. I do know what my hair is like so I do give a bit of instruction and if I ever get home and realize something isn't right I go back and they fix it quickly. read more

Went here for my first time and it over exceeded my expectations! I was welcomed by smiling faces when I walked in the door and did not have to wait long at all. They did an awesome job on my haircut and I loved the tea tree treatment and scalp massage! It was very relaxing! Katrina and Brittany were amazing, I will definitely be coming back soon! read more

Honestly would leave 0 stars if I could. DEFINITELY a go-to spot if you want to be belittled about your hair. I came in to have my hair get cut, not to be questioned about why I have so many split ends. Very unimpressed and SUPER unprofessional. Don't get me started on how my hair was cut either. I was cringing from start to finish. This place needs some major help. read more

I checked in online because it said 45min wait about 30min later I got a call from brook who said the wait was longer more like an hour. She was so nice an I really appreciated the call when I got to the salon Katarina I hope I'm saying her name right was so nice and gave me a great cut! This was a great experience and those two girls were working so they close at 9 and people were still coming in. Hope they make some good tips because they deserve it. read more

Brooke has a great personality & her work is very professional! I will definitely come back for future hair treatments & Hair Cuts! The wait time was short, they greeted me right away, & accommodated me without an appointment, thank you for that! :) read more

I just wanted a simple buzz cut and the stylist couldn't get it right! First and last time

I just wanted my bangs trimmed. Instead I now look like a 10 year old. The lady who cut it apparently did not comprehend the fact that I did not want more than an inch off from my chin-length bangs, even though I kept showing her the length I wanted. She even told me that "You can always cut shorter but you can't bring it to regrow too fast; this is why I will start with a long cut." I'm really curious how short are her short cuts. Will my bangs be shaved off completely if I ask for that? This is the last time I am going there. They always mess up my really simple haircut, although nobody has ever done such a darn good job before. read more

I called ahead to be sure there was someone there to do a French braid for my daughters hair. I was told yes no problem. When I got there we were seated and they got started. The gentleman was very nice but he couldn't do the braid and he just kept trying and trying and trying. Finally it was done. Not exactly what I had in mind but I think it will work. My biggest complaint was that I called ahead and I was told they could do it and it they really couldn't. Very disappointed. read more

If I could give this place 0 stars I would, every single time my husband has gone to this place he comes back angry and with a horrible hair cut. They cannot comprehend simple instructions. Even when he kindly tries to tell them what they are doing is not what he said he wants, they mess up his hair even more. Save yourself the time and money and never step foot into this place! Just plain awful, these ladies should not be cutting hair for a living, please for the sake of other people's appearances, find another job. read more

I am happy to have discovered Jessica at this salon in La Verne! After spending 2 years and spending way more money searching for anothet stylist after moving to CA, I'm thrilled to have finally found someone who listens and cuts my curls just right. She is super talented, pleasant, and can translate your wishes to the actual cut. My hair is finally happily curling without being chopped! Yay! read more

I decided to drop by and get a color consultation. I've been wanting to correct the color of my hair for awhile. They quoted me $132 for everything from lightening, glossing, and full single process. I have several colors in my hair and wanted a rich chocolate single color hoping for more unformity. I decided to go for it. My hair colorist was named Ashley. She was very friendly and offered me tips if I colored at home. She managed to lift the almost black colors in my hair. I really like the color. There's a little more red hue then I wanted but it still looks good. Definitely looks more natural which I wanted. My ends are a little lighter but she told me it would be since my ends were blonde. She told me that the color would lighten but if I was unhappy or needed retouch ups in certain areas, I could come back within 7 days and get it for free. She also gave me a discount off the estimated price. I would recommend Ashley. She takes care of her clients and not just in it to take your money. read more

I tried to have my hair cut there today, I was told 15 to 20 minutes and there was one person in front of me, 30 minutes later I was still waiting and they took another person who just walked in. Apparently they take phone reservations first. I wouldn't have stayed if I had been told about that up front. Fantastic Sam's on Fruit Street is cheaper and there was no wait! read more

I discovered this Salon several months ago and was lucky to get Jessica my first time there. I will keep going back as long as I know Jessica is working that day. She cuts my hair just the way I like it. and is very friendly and personable, as is everyone that works at this salon. The only reason I didn't rate this 5 stars is because I think the shampoo should be included. read more

okay so heres the story of my experience at SuperCuts in La Verne i wanted to get my hair done cut and dyed maybe i should have gone to an actual beauty salon but it was my day off and i wanted to get it done right away because at the time i was working alot of over time.so i go the night before valentines day honetsly the girl who did my hair did not make me feel like it was my day or how youre suppose to feel when you do that kind of stuff her name was Angela she made comments like you have so much foil in youre hair you could catch reception!she didnt even offer me a magazine she kept talking about valentines day i swear i felt like i ruined it for her! after she did my hair i felt like i was rushed out they didnt even put a toner in it my hair was suppose to have high lights of carmel and the front of my hair was blonde my (virgin hair)her and the assistant manger letty told me it looked great i guess because they wanted me out because they stayed past closing time. the worst part is that i payed $220.00 i went home and i had dye on my neck my fore head and and all over my ears and a line of blonde in the front of my hair line of course i went back with in the next couple of days and they applied the toner.i went back for touch up and rebecca did my hair and she did a great job but it was 130.00 dollars for a touch up at least the hair cut was okay but never again. read more