Although they did a great job on my laundry, I didn't expect it to take 24 hours to get my laundry…read moreback. Also, I thought I had read somewhere that it was $10 a load. It ended up costing me $28. So I have no plans on returning. If I have to do it myself it will only cost me $10-$12 per load.

Prices went up on washers, the price stayed the same on the dryers, but you get less minutes and…read morehalf of the machines don't work/out of service.

Clean, brightly lit. My quilt doesn't fit in my home washer so I took it to this location, washed…read moreand dried and had a pleasant experience.

Clean facilities. Worker on site. Large capacity machines. Deep basin for bulky items. Bathroom…read morefacilities clean for customers.

I have lived in Willimantic for the better half of 5 years now. I began coming to Soap & Suds about…read moreseven months back- today is 9/12/21. I started coming here because one day, I made a fuss about my significant others' lack of attendance during domestic household chores. After some protest, my partner decided to come along to appease me. We went to my usual spot- Brick Top- but he did NOT like it. We drove around frantically, trying to find a more suitable location. The goal was to find an out-of-the-way laundry mat that not too many people use. He wanted low-key, a lot of washers/dryers, and tons of space. As for me, I need clean, efficient, fast, and plenty of parking. Finally, we drove past Soap & Suds, which was on the same road as Walmart across the street from Aldis. It is in a perfect plaza. The Plaza itself has a pizza spot, a liquor store, and a hair salon. To its right, there is a Dunkin' Donuts and a nail salon. After almost a year of continued visits, I have found my laundry matt. I now utilize their drop of services. So far, I have been able to drop off and pick up the SAME DAY! Wow! What a convenience when you are always on the go and need fast and reliable service. However, do keep in mind that there is only one representative on the clock. He is a kind man with a warm smile. The laundry mat has a bathroom for customers only and plenty of seating. The parking lot is enormous, though hard to exit from, as it is located off a central strip with constant fast-moving traffic. In the snow, it can be slippery and and perhaps a bit dangerous.

The laundromat has a new owner, as of about 2022, so the older reviews are no longer relevant. The…read morelocation was completely renovated and all new machines were installed. The interior is clean & bright and the machines are well maintained. There is always a store employee present, unlike before. I've run into the owner a couple times and he is very friendly and helpful. The machines are very efficient, so it doesn't take much soap to do a load of wash. The owner was really helpful in understanding how to use the machines well, and he ran an extra cycle for me at no charge to rinse my clothes when I had put in way too much soap. I did have a conversation with him about the policy where you have to wash clothes there in order to use the dryer. There are other concerns than just having unwashed clothes put in a dryer. I can see how some would find it off-putting, but with all the other positives, I'm willing to accept it. Even if it means I occasionally need to wash my clothes there when it's only my home dryer that's broke. There was a sign that mentioned the policy at one point, but it may no longer be there.

Sunday, 4/12/2026, my dryer broke. I brought my wet clothes to this business to dry them. The lady…read moreworking there asked me if I was washing my clothes. I told her I was using the dryer. She informed me that I have to wash my clothes before using their dryers. I said "seriously". She said sorry, but that's the policy. A laundromat that dictates the use of the machines?

Absolutely an amazing staff! Heather was absolutely amazing! I highly recommend this laundromat…read more Melissa was very warm welcoming.

I use the laundry drop-off service. I'm a senior and it's a nice luxury I give myself. Heather is…read morealways so kind, patient, and thoughtful. My clothes look so much better than when I wash them myself.

I threw in a load of laundry this morning and SCREECH! My machine broke! So I filled the bin and…read moretrucked my wet soapy laundry to Storrs Home Style Laundromat. I threw the load in the machine, put in the quarters and read a magazine. When the machine stopped, I lifted the lid and "OH NO", I had overfilled the machine so my clothes were still not done. Just then the owner "Manny" came in. I told him my problem. He showed me how much to fill the machine, we split the laundry into 2 machines and started them up. Best thing he paid! When my load was done he showed me how to use the high-efficiency spin dryer which saved a lot of driving time. In short if you need a laundromat either on a regular basis or emergency, I recommend you go to Storrs Home Style Laundry across the street from EO Smith high school near the Uconn campus. Exceptionally clean, not crowded and terrifically managed! I'm happy to recommend them.

washing machines do not spin enough...clothes soaking wet. They have a "water extractor" they…read morecharge 50 cents for! The washing machine, which costs $4.75 is supposed to spin and removed alot of the water! I have not been to a laundromat in 20 years but this is not the way a landromat machine should behave.. They are charging you for removing water that should have been removed by the machines. Never in my life! This was only 1 machine but the other customers seemed to be resigned to the fact that their clothes would come out dripping wet, weight tons. Sorry folks..this is not the way it should be. I suggest they get new machines...

Floors are filthy on first impression, I did see a gentleman come in to clean the washers quick…read morewhich was nice and helped me unjam a coin . However, no one was here when I lost 3 rounds of the dryer because I had not noticed that it didn't spin or dry my clothes. Wasting some $ and time to now try to get it to dry in another dryer. Says he runs two laundromats in town so I'm assuming he splits his time. No valid phone number to call for help. If there was a way to reach help I would add more another star.

Very clean. Well kept. Price is right. Nice when your blankets don't fit in normal size machines at…read morehome.

Ok, let's be real, laundromats can be a drag. In my life on earth, I never expected to have a…read morefavorite laundromat, I DEFINITELY never expected to be honestly impressed by a laundromat, but here I am, fixing to absolutely rave about a laundromat. 1st and most mind blowing- they have machines that can take two weeks worth of jeans from dirty to clean and all the way to DRY - not dry enough to give up and get on with your day slightly damp but whatever just let me leave this place, NO! Actually. Dry. in less than an hour. That sounds like a bald face lie. That sounds like a myth. But I swear to you, it's real. I've done it and it's amazing. I'm not say A pair of jeans. I mean, like all your jeans. Clean. Dry. In approximately the time it takes to watch one episode of Downton Abbey. Like, if you're into Downton Abbey. 2) it's always always always clean. How? Do they have cleaning gnomes or something? Who can say, but it's so clean! 3) I think it was literally Christmas Day, some holiday anyway, and the Google entry for the business says open every day, and I texted right thru Google I think, but I texted to ask is they were for true open that day and I expected either an automatic text response with their hours or like, nothing at all. It seemed a long shot, but I was having a laundry emergency, and I swear, in like two minutes I got a real live response, from a PERSON, who assured me that yes indeed, they were open. It was a Christmas miracle, I'm still talking about it and that was like 8 months ago. I don't know how this place exists in the real world and isn't just a figment of idealism and convenience, but it's there. There's even a place next door that will make you a great omelette or a big honkin burrito, which is also glorious, but a whole other review.

Cleaner than most (except for the floor). Machines in good working order. Reasonable charge for a…read morewasher and dryer.