Came here for a 2nd opinion and it is refreshing when you are told by professionals what adamantly…read moreneeds to be done. Went from a $2300 estimate to less than $300. I assumed the other items need to be done at a later date, but nope those other items are working fine. When you go to a small town business that does things right, they are going to be busy. I have no qualms about going for an appointment and if circumstances have changed (staff is out, jobs are backed up, suppliers not on time) then asking if it's a good day or does it need rescheduling is fine by me. Communication is key.

I have been coming here for car repairs, oil changes for 30 years. I can't say enough good things…read moreabout this shop. I have always been treated fairly and everything explained before work was done. Highly recommend Union Tire and Auto!

Absolutely DISHONEST and TERRIBLE. This Englewood location has declined over the years, and is…read moreextremely dishonest and malicious. We paid for our service and asked them to place the key inside the vehicle and leave it UNLOCKED as we would be there right after closing. They PURPOSELY LOCKED the vehicle. Upon retrieving our spare key, it was discovered they did NOT leave the key inside the vehicle. Of course, it is the day before we leave for vacation and will have to wait a week for a face to face conversation. I have 3 other personal, recent disappointing reviews to leave, as well as several other friends negative experiences, but am too irritated to articulate. I would prefer to leave those to ensure accuracy in the the details. Grismer is close to home and all we needed was an oil change this time, but it is the very last time we will give them our money. Photos and proof to follow with other reviews/ further details.

I am extremely disappointed with my experience at the Englewood Grismer. I've been in the customer…read moreservice industry before and I would have done everything in my power to make a situation right, however, Mike at the Englewood location has been placing blame on everyone but who is accountable- his employees. I took my vehicle in for service and paid for spark plug and ignition coil replacements. After the repair, I drove the car less than 200 miles before leaving town for a family bereavement. The vehicle then sat unused for several days. When I attempted to drive it again, multiple warning lights came on and I had the vehicle towed to a different Grismer. I was told by the Hilliard Grismer that the transmission was bad. I was shocked that such a major issue was either missed during the initial inspection or not communicated to me before I spent a significant amount of money on repairs. As a traveling nurse, reliable transportation is essential for my livelihood. Had I known the true condition of the vehicle, I would have used that money toward replacing the car instead of investing in repairs. Now I am left without dependable transportation and without the funds I could have applied toward another vehicle. What has been most frustrating is the lack of assistance from management regarding my concerns and request for reimbursement. I ultimately sought a second opinion, and the Grismer location in Hilliard identified issues that the Dayton location failed to address- metal shavings in my transmission. Despite these discrepancies, the company has refused to take responsibility or offer a refund. My advice is to get a second opinion from a real reputable company before authorizing expensive repairs. Based on my experience, I do not feel that the vehicle was properly evaluated, and I was left paying for repairs that did not resolve the underlying problems. On top of it all, they convinced me to finance with a third party adding hundreds of dollars to the final cost. To say this has been a horrible experience in my life is an understatement- now I'm without a car.

had twice were they messed up on work on my car. both time they argued that it was other thing that…read morecaused it and was not there fault. first was simple they were to replace the head light when they got done the head light was way out of alignment. took it back to get it adjusted they say that the whole light assembly was bad and needed to take it to a body shop since the whole assembly was bad and needed replaced. took it to another shop they said the bulb was only half put in the seated it fully was fine. this time took in for oil change left there shop car started clattering and stopped. called them they told me that this car had a lot of defective engines and it was not there problem. took it to dealer for them to look at it they said the oil filter was half on, the drain plug was about to fall out and there was only 1 quart of oil in the engine.

After speaking to Sam at Mussers I feel more comfortable. The employee responsible for the last…read moreissue was dealt with. I since then have taken my vehicles back to them and due to Sam, I'm a customer again. The owner never approached me about this and if not for Sam, I'd be dealing with another company. They do good work.

These guys are the best. Honest and pleasant too!! Had several issues fixed by them )brakes and…read morecompressor) at very reasonable prices and if I have a problem they will check it out and not even charge me. I cannot say enough good things about them. Support local family Owned businesses if They give A+ service.

Getting your car repaired is like giving someone your wallet. Bill and Kathy McGrath are people…read morethat you can trust with your wallet. 20+ years of honest, professional service on our cars, trucks and trailers.

horrible service i told them it was an emergency and my car was look at at the absolute last…read moreminute. i was told i was going to pay a rack fee receiving very little information for an alignment. total waste of time. no follow up at all i called them not vice versa and it was only after i stated i would call corporate i get my key back calling customer service is no picnic either. i called about six times a day for five days. i got one (1) missed call. when i called back about five minutes later ....you guessed it voice mail. the phones there are rarely if ever attended. never again just seems way too polite.

Wish I could give zero stars right now went with my friend to get her Tahoe a oil change. No one…read moretold us there was a issue with brakes. There was never anything wrong with them either no light no nothing. When she started it there was no brake light on in the dash and as she went to back up an apply to the breaks the petal went to the floor. Cant imagine what could of happened but to put your customers life at stake like that is ridiculous. They also didn't seem to care either. The dude up front was argumentative and rude when we came to pick it up.

I came here after Reichard in Brookville was charging crazy prices and after I left my engine light…read morecame on. I came here for the good deal on breaks and they have a military discount. I got my brakes replaced and the air intake fixed so they managed to fix everything reichard didn't. The quality of work was really nice. The only issue I had was the wait time. But ally her service I requested was handled well.

I had an alignment done in Englewood, Ohio. On my way home on 70 doing 70 miles an hour on the…read morehighway. My hood just about came up, it wasn't completely latched. Look at all your s*** before you leave there very unprofessional. Lawsuit, waiting to happen.

this man will rip you off. was asked to do a job and tried doing it with a used part when i stated…read morei wanted new part

This place was awesome! I had major repair at a fair price and management kept me in formed the…read morewhole time. I highly recommend this place and will be a long time custome.

One of my headlights went out and so I called this morning to see if I could get in. They saw me…read moreright away, staff was very friendly and my car is fixed! I very much appreciated the quick service.

This place is fantastic! I was visiting tipp city and had problems with my car. Dale worked on…read morethe problem right away, didn't charge me much at all, he is caring and concerned about you and your vehicle. Wish I could put him in my suitcase and take him home! haha

Dearest John, I am the young woman locked out of her car whom you rescued today with your random…read moreact of kindness. You noticed my distress and approached me to selflessly offer help out of the goodness of your heart and actually got me back on the road in just minutes! I couldn't believe it! I'm not sure if you are an angel or a mechanic, but just in case it is the latter, I am choosing to add you to Yelp and hope everyone who reads this in need a mechanic they can trust will choose to honor your chivalry with their business. You are a rare human being. Thank you SO much! Yours, Jessie

Got 3 of my trailer tires replaced and 1 patched. Prices were very reasonable and I got back on the…read moreroad the in no time. The owner was very friendly and actually knew what he was talking about, unlike a lot of other mobile truck/trailer services.

From the owner: B&T REPAIRS works on trucks, trailers. Tires, brakes, shocks, airbags and many more. Mobile…read moreservices call in to get your truck back on the road. I help with roadside assistant for flats patch repair or putting on spair