My daughter was driving home from CMU when her car experienced engine failure. This was the closet…read morefacility to have the car towed to. It was a blown engine (rod, cylinder, bearing, who knows the cause at this point). Spoke with the owner Charles who was fantastic and filled with integrity. The mechanic Gareth replaced the engine and had the car back in a week (there were other issues as a result of shrapnel shooting out of the block). 600 miles on the 76k used engine and so far no issues. Mr. Hoover (Charles) also let me know, and I trust him, if there's an issue he will make it right. I did consult a couple of other mechanics and they said that the work was being done at a very reasonable price (one said it was cheaper than he could do, especially the price of the engine). Most people need to realize cars a crap shoot. Quality integrity and workmanship is a skill though.

I had my mom's car serviced here and despite some negative reviews and the owners respond to the…read morereviews, I still decided to do business here. I always like to support local business but will never take a car here again. I was given different prices, the owner attempted to charge me multiple times for the same services, including towing. Even upon completion he stated I could have the car towed home. After well over $2,000 in repairs I refuse to have to tow a car that should be working properly when it leave the repair shop. I do not wish to go back and forward with the owner via social media but have all my receipts, including all estimates from the Hoover & Sons that I am more than happy to post if there is any denial by the owner. This post is to give potential customers all the information so they can make their own informed decision before doing business with Charles "Chuck". I have not lived in Michigan in over 10 years but my mom does and I was hoping to still be able to support local business for the care of her 1959 Ford Fairlane. Again, this is not to go back and forward with Chuck. I paid every dime you charged me and am not happy with your service that's all. You have questionable business ethics, poor customer relations and inflate your costs once you get the customer. I wish you and your business nothing but the best but I will never recommend nor be a repeat customer.

My daughter was having issues with her car and she took it here for an estimate. They quoted her…read more$3600 for the repairs. Since that was a large amount of money to put into an older car we told her to get other estimates. So she took it to Mr Front End for an estimate and didn't tell them anything about what H Tech said she needed done or the price to see if they were similar. They told her she needed the same repairs as H Tech told her but quoted her $1200 - HALF THE PRICE. Obviously she had the repairs done at Mr Front End and her car is driving good as new. I truly feel that this place was trying to take advantage of a young girl who they didn't think would know any better - that's the only reasonable explanation I can come up with and that's disgusting. I wouldn't recommend anyone taking their vehicles here. Oh and they charged her $75 for the estimate because she chose not to have the work done there. I didn't know they charged that much for an estimate or I would've told my daughter to go elsewhere from the start. However better to pay them $75 and be done vs their jacked up price for repairs.

Got my 2012 gmc terrain fixed some how my engine gave out after a week of me driving it paid these…read morepeople 3,200 in repairs just for my engine to go out complete ripoff i and I'm a new driver so they took advantage of that and over priced me but u live & u learn @ this was definitely a lesson.

Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

This company is ridiculous. Every time I take my car there it cost me mega bucks today. It's gonna…read morebe $1800 to fix a camera that's off-line from the car wash. They claim the whole system needs to be replaced. Ridiculous you can't fix anything you can't repair anything it's always replaced replace replace. I bought this car at GMC. I get it service there all the time. This will be the last time I will be there.

I had my 60000 mile maintenance done as well as my brakes. Al Serra quoted 2300 without the brakes…read moreand Burton Garage did for about $600 less and they did the brakes. I've taken my cars there for years and they're always honest and fair. shout out to Dennis for running such a great business!

I took my car here to have the brakes looked at and quoted. The business called me and said I had…read morea leaking head gasket - mind you I never asked them to do anything but give me a quote on my brakes. I took it to the dealership and I do not have a leaking head gasket but the timing cover gasket abd seals are leaking oil. Also my engine light has never come on prior to taking it to this shop but it came after abd I immediately took it to the dealership. So dealership says I have something going on with my EVAP system as well. It's just funny how all these issues happened within days of taking it to this shop. Coincidence?

Very knowledgeable on all aspects of auto repair. They don't automatically add $79 for a scan that…read moreyou don't need. They checked out other stuff under the hood and told me every thing was good

Always, always good, reasonable and honest is our experience. Muffler Man is our go-to auto repair…read moreplace. They have never disappointed.