Very unprofessional, No communication what so ever, sold me a lemon, and no one will call me or…read moretext back. They promised to fix issues with the car 4 months ago when I first purchased the vehicle-we told them what needed to be fixed before we left the lot. The temp gauge doesn't work at all and they said they would fix it. I took it up there just to be told 4 hours later they got a bad part. Went back again 2 months later and no one was at the office. It's shaking really bad (possibly motor mounts, or alignment not really sure about the shaking but it's pretty bad, the defrost doesn't work so every time it rains I have to pull over) when driving and the transmission is going out. I purchased the $2,000 warranty to cover the main parts on the car and they will not stand on it now. I've texted them at least once a week since with no response. I will never buy another car from them and I'll tell everyone that ever mentions them to steer clear of these crooks! I should've known by how disgusting the office was that if they can't even clean up and fix AC for their own employees, why in the world would they honor their word on this vehicle with a regular civilian. As is haha what a joke! These images attached show all messages between me and Christy over 4 months time.

They,re turning off check engine lights to sell cars, the car I got from them ran a week before…read morecoming back on I contacted them, they told me oh it's only an 02 sensor without even looking at the car so buyers beware.

Jazly got me a competitive offer on the spot and I was outta there with a check in just over 90…read moreminutes. It worked basically just as advertised. The only drawback here is that you can generally get a few more $k if you sell it on your own, but, the downside to that approach is time and hassle. Finally, a quick shout-out to Jazly who is awesome at what she does and a phenomenal human being!

Dispatching a car was a nightmare. Took 45 minutes sitting in waiting room being the only one there…read morefor an adequate employee to help me. Try another location if you have to deal with carmax

I had a fantastic experience buying my vehicle at Toyota of Montgomery. Shoutout to Shon, Melissa,…read moreand an even more notable shoutout to Sam for making the whole process smooth, transparent, and genuinely enjoyable.

Service department sucks! Took in for oil change, leaked all over my garage floor yet they say…read morenothing wrong. Oil All over undercarriage, on frame and engine block. Three (3) visits for them to determine they didn't tighten oil filter. WTF they waiting to blow the engine? Nobody listens and nobody cares. Not going back there

Had the worst experience, when asked how long it would take to find out about an appraisal they…read moreasked me multiple unnecessary questions and once I got tired of waiting my husband asked for the vehicles keys and he threw them at my husband and was very rude and unprofessional. I would never go back again.

I bought a car from out of state, and Ron and his team were so great to work with. They arranged…read moretransportation and facilitated the transaction so helpfully. I recommend the team at Budget

Second Service - they have not learned anything…read more Customer service is non-existent. Four people staring out the window as I pulled into the bay, no one got up to greet me, they actually turned and walked away. Asked the man in bay #4 for service no and he asked where my truck was, I pointed to it 3 ft away, then he replied I don't work here and go wait by your truck. WTF WTF Seriously??? So someone finally came out as I was leaning against my truck and she (Jasmine) walked right past me. Never acknowledged me. She proceeds to get in my truck without saying a word. I had to ask her what her name was. Staff at Toyota of Montgomery go out of their way to avoid, ignore and walked past you. Only one man, Damarius chatted with me. Went to see Leon their service manager as I spoke to him to when I couldn't make an appointment with their customer service idiots. He never got up, introduced himself or anything. Picking up my truck was worse. Went to #2 office and the guy with the beard told me to go wait for Jasmine at the empty desk. I asked why he couldn't help me but he insisted he couldn't do anything and just go stand by her desk. That was until the Service Manager started to help me then he asked for my fob to bring my truck around for me. I told him don't waste your time and told the manager he refused to help me when I first came in. This dealership needs to fire everyone in their service department that works with customers. You cannot train these idiots, they will never care.

Jaylen Jones did a fine job. The most pleasent person in all of Toyota montgomery, was Jordan. She…read morewas so up beat and pleasent to talk to.

Recently bought a car from Brad at Auto Connection and I could not be happier with the service and…read moreease of working with him. I found the exact vehicle I was looking for and with a few calls and emails back and forth we settled on a very reasonable price. I am from out of state so I needed the car to be shipped and Brad gave me the info for a shipping company that handled the shipping. Even after the sale was finalized, Brad was a joy to work with and kept in touch about the vehicle.

Stay clear of this dealership. They claim to disclose issues with cars when in reality they don't…read more They will pass off cars with major frame damage and structural damage that they know is there and they hide it. Sure they have some good inventory but please have your car checked out thoroughly because these guys are crooked as they come. Buyers please be aware

Have purchased many items from this shop and have been very pleased with the quality. Some used and…read moresome new items, however, they have always stood behind their sales. Recommend Highly !! Randall Goodnight

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