Extremely rude staff who treated me badly just because I raised a concern about the safety of a certain bike technology namely pedal assist ebike technology, which has previously had me moving against my will into incoming traffic. Highly don't recommend these guys. Ive never dealt with such arrogant, egotistical people from a bike shop before. Boycott them. read more

Think the only place that gives Grundy's Shoes a run for its money for longevity on Rundle St would be this place. For a tiny space they manage to use every square inch of it and if you're jumping on the tredly bandwagon then Super E's isn't a bad place to start. You will always be graced by a million dollar bike in the front window and if this doesn't get your latte sipping mouth watering and your Lycra stretching out in all the wrong places then I don't know what will. I myself have recently joined the cycling elite and have been eyeing off quite a number of goodies in this super shop. read more

Super Elliotts Cycles - Bikes Near Me - Adelaide, SA

Super Elliotts has a good range of all types of bikes, including commuting bikes, road bikes and mountain bikes. Though they don't sell BMX bikes, they stock some BMX parts. They haven't just got bikes, but plenty of parts and tools for fixing bikes while riding as well as for standard bike maintenance. The staff, in general, know what they're talking about. Most of the staff are very young, and some hesitance in communication can make it seem like they don't know their way around the products, but if you give them a minute to think through what you're asking for, they'll get you what you need. In terms of price they're no different from other city shops. In terms of location, they're very handy to access when you need lights or a spare tyre. read more

Super Elliotts Cycles - Bikes Near Me - Adelaide, SA

14/4/2011 It's true - Adelaide has its fair share of cyclists. Not heaps and heaps of them, but you'll see one (or nearly be hit by one) or more each and every day. 'Super Elliotts Cycles' has some really cool looking bikes...I was seriously impressed! I used to be a massive BMX boy when I was younger, until it broke down and I couldn't afford to buy a new one. They don't sell any BMX bikes (oh....disappointing!), but they do sell the latest and the best in bicycles. But in terms of the latest bicycles for 2012, (you know that ones that the Tour Down Under cyclists use), the look and weight of bikes have definitely evolved over the past 20 years. I wish Adelaide drivers were a little more careful and considerate of cyclists, because I would totally do a ride around Adelaide city in a new bike - I do get a bit scared on the roads here, but if I eventually conquer my biking fears, I reckon it'd be fun! - But because I don't have a bike (I might ask around my friends if they are giving away one they don't use anymore), and I'm a pretty fit young guy who loves the marathon runs, I am always more than happy to walk it. One day in the near future, when I have more money, I'll definitely buy a new bike from here. They have other little things on offer here, not just bikes. They offer helmets, bright clothing, and other tools that will maintain your bike. Negative: This shop is full of several young Aussie blokes who don't approach you for a bloody long time, but when one finally does ask you, "Do you need some help?", he'll be happy to inform you about a lot of details about each bike you're interested in. What I didn't like is a couple of the young guys behind the counter were just standing there, staring at me, making a joke about me and laughing at me (for the newcomers to Australia, it's actually typical Aussie sense of humour to pay someone out - in other words, criticise someone on how they look or what they're doing). If I was to guess, I think they thought I was strange for asking to look at their most expensive bikes. It was off-putting, and made me slightly uncomfortable. I was really into the bikes on offer, but when you have staff laughing at you, it's so distracting. So a big one star off for that treatment to a new potential customer. The service did take a dreadfully long time after walking up and down twice (boo!), but it's worth it when ONE finally helps you narrow down the bike that you want. It's definitely a fun and affordable method of transport. Current prices as of January 2012: Cheapest bikes on offer start at $300 Tour Down Under bikes on offer, priced at around $6 000 The best looking and lightest bikes (electrically ran = WOW! ), priced around $8 000 - $10 000. read more

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Upon entering the store, I was offered service by several staff - tick. The staff member who served me was reasonably knowledgeable about the bike I was interested in, and offered to check upstairs to see if my frame was in stock - tick. Upon discovering there was no stock, we went to the counter to discuss my other options - no objection to that. HOWEVER - As we discussed my difficulty in finding a bike my size (XL), what he could order for me, and the fact that I was very eager to spend my money with them, the staff member interrupted me by saying 'one sec', and then answered the phone. A cardinal rule of customer service: If a customer is standing in front of you, trying to give you their hard-earned money, you simply do not answer the phone. Ever. (NB: there were several other staff present who could have taken the call) Very, very disappointing, Super Elliott's. Much better service is to be found at competing bike shops around the city, I strongly recommend you try them instead. read more

I would give these guys a higher rating but the service quality greatly depends on who is serving you. The two times I have purchased a bike from them was because they person that served me was outstanding. Note to the manger: train your team for consistent customer experience. If this happened you'd be on a gold mine. I love this store and very happy with my both my bikes and will continue to recommend and come will back for future business. Thank you. read more

Ok, where do I start? Would it be the unfriendly staff and the bugger off attitude OR the total incompetence in reassembling our bikes? What a waste of $130 AUD! We have had to have the bikes ( both!) readjusted THREE times because the derailers keep rattling and the brakes are way, way, w-a-y to spongy. Geeezz I should have just taken them to the free bike kitchen and had it done there. read more

This cycle shop has a good range of very thing cycling. The name SUPER means; "super poor customer service". If I had read the customer experience from this shop, I would have gone some where else. The purchase I made from them unfortunately broke while fitting, returned the item asking for a replacement, the service was appalling. I managed to track down the supplier, discussed with them what happened and they replaced with out any problems. Will never shop at Elliotts again. read more

Super Elliotts Cycles - Very appealing shop front - Bikes Near Me - Adelaide, SA

The Owner is a complete arrogant and nasty person that refuses to take any blame for any issues that arise with a bike. Recently I took a $1,000 BMX that was purchased at super elliotts back due to a warranty issue. The defective parts caused a crash leading to severe personal injury and about $2,500 worth of damages to my bike and my personal possessions. Despite having evidence and witnesses to the fact the crash was caused a warranty issue I was told I was entirely at fault. Since I felt like I was bashing my head against a brick wall I escalated it to the distributer, who issues the warranty not super elliotts, only to be told I was going to be banned from the shop after collecting my bike. If you value any level of customer service avoid like the plague. read more

Super elliotts only gets 1 star cause of a pretty good range. Apart from that there is not a single good thing I can say about the store. Customer service is terrible. Staff are sarcastic and completely unhelpful. God forbid if you require after purchase help and getting a refund for a faulty product is like getting blood from a stone. If you are having too good of a day and want to get frustrated, walk into super elliotts. read more

Cant believe how quickly they installed a new Durace chain onto my Giant Defy. I walked down the street and it was done within one hour. I have bought every single bike that I have owned from them, for about 48 years. Alan Gill is a racing cyclist who has all the helpful advice that you need, Nathan does great repairs & Braden, Matt and the others are very friendly. As for Toby....well the dry humor is great. read more

Rude and arrogant. Will treat you like a super idiot if you question their advice. I don't even wish to give them one star. Please people, there are much better bicycle shops out there. Cheaper as well. If you buy accessories, even though they display your rights as a consumer. Don't expect to get a refund without a fight. True to their nature. Super Idiots. read more

Super Elliots is a great bike store on the Western end of Rundle Street. I head in here any time I need some sort of accessory or small repair performed on my bike. I like it because even with the explosion of bike stores in Adelaide, Super Elliots has remained unpretentious and devoted to supplying good product and service. They don't have fixies hanging on the walls and a collection of zines and coffee vouchers at the back door. All the folks working here know bikes backwards and are happy to help you out. read more

Customer service 0/10 Technical knowledge of sales staff 3/10 as demonstrated.. Sales staff eagerness to help 3/10 as demonstrated... Day one purchase, Two dry weather MTB tyres $70 Day two purchase, Two Thorn-proof inner-tubes $30 Day three purchase, Hydraulic Brakes $175 Total $275 Day four purchase, spacer rings $8 but unfortunately there is a $10 eftpos minimum that they wouldn't budge on.... No sale and will never go back, absolutely disgraceful. Currently Building up another MTB XTR bit by XTR bit. Potential future spend $1500-$2000 oops. JT's here i come... Maybe they will appreciate my business more. So disappointed read more

I've known of Super Elliots since I was a kid so when my bike was playing up, I stopped there to have my brakes and gears serviced. Four hours later I picked up the bike. New cables - yes New brake pads - yes (although the pads are actually too big for the wheel size and model) Brake service - No Gear service - No To be fair, they also didn't charge me for these but they were what I had asked them to do. I also felt, for the first time ever, as though I was being treated like an 'unknowing woman'. Given that I have five other bikes,none of which will ever see the interior of the shop, I am a bit surprised to have discovered this lack of service. Great pity. Won't be returning read more