I bought a Toyota C-HR here and was totally impressed from start to finish. Leanne and Alvina were…read morewonderful through the entire process, which was easy and quick. What impressed me most, however, was the owner of the place coming out with me and pointing out features and actually hooking up my phone, when I had some trouble. When the owner takes the time to come out and help you, you know you are in the right place. Thanks you guys for making it a pain-free experience. Highly recommend these guys.

Amazing group of people. I felt with Chaz but everyone helped…read more Most honest used car sales people there is. They listen to your needs and wants and tells you how it is. None of this beat around the bushes. I got my vehicle there and if I did have any problems, (got a nail stuck in my tire) they got me in right away. Costed much less than I was expecting. I would definitely recommend going here next time you're looking for a vehicle for a decent price Mention my name when you go

I went in to get my plugs changed out to try and get better mileage. Then I also wanted to get the…read moreresonator fixed. The resonator was the last item I needed fixed. Price had gone up from when I was told about it . But that happens when you get more urgent things to repair. They drove me home and picked me up when it was done. Just so I wasn't soothers for hours getting the work done. Overall it was a very positive experience. BTW I never give a 5 star review however the young lady who drove me and helped in the shop does deserve the 5 stars .

They were very accommodating, called on a Monday, got me in the next day. I did grab one wrong…read more(winter) tire, one of their employees drove over to exchange for the correct one. Got this all done in a timely manner. Then next day my check engine came on and when I looked they left a filter just sitting on my engine. Drove back over and they took me in straight away and put the filter back. Will go back and will recommend!

I had excellent service here. They cleaned the inside and outside of the car with no faults I could…read morefind. Feel like I have a new vehicle. Could not wish for better. Thank you so much.

"Super friendly, very fast and my vehicle was immaculate afterwards. They offered more than I…read moreexpected and were not pushy at all for add ons. This is the second time I used them. Exceeded all expectations.

Nothing has changed. No matter how big or small my issues are, Lyle will take care of his…read morecustomers the way he has always done it. He truly cares about people....keep up the good work Mr. Kia....lol

There isn't a time when I've gone to Birchwood Kia West where the service hasn't been outstanding…read more The communication exchanged between Lyle and I has always been honest so there isn't any surprises when I pick up my car. Keep up the great work Lyle, you're a great rep for Kia West.

Was on my way there to get battery in my jeep looked at and just about 3 minutes away the battery…read morejust dies. The folks here are the very best! They came and attempted to jump my jeep but couldn't so they gave it a quick tow to the shop and fixed everything! Even helped me order a new cover for my RTT. If you need any kind of car service these are your people. P.s. my 5 yo says you are heros. You saved our day! -bridgette and logan

Once again Brett and his staff provided quick, professional and honest service. This is the only…read moreshop that I feel comfortable using for my auto needs. Thanks Brett.

Back again after getting hit, and they again provided a good service made sure I was informed, and…read morethe car came back cleaner then when I dropped it off. Hope I do not need this kind of service again, but this is where I would be going.

I took my car to this shop to repair minor fender bender. While the service was fine, my car came…read morehome from the shop infested with mice. A small repair turned into a major headache and MPI impounded the car because of the mice.

Ten years ago I took my minivan to True-Way to have the muffler replaced and received great service…read moreand a very fair price from Andy. The minivan's muffler unit broke last week and I took the minivan to True-way on Monday morning. Joel and the receptionist were very friendly and Joel checked his records and found that my aftermarket muffler unit was on a lifetime warrantee so I only had to pay for gaskets and a fluid leak as I requested and found that a dealership very reasonable labour fee. Joel save me about $300 for which I am very grateful. Joel also checked a fliud leak and found that a dealership had misdiagnosed the problem. Listening to that dealership would have cost me over $1000 in unnecessary repairs. The minivan was ready with a new muffler by noon! Such professional and courteous service explains why they have been in business so many years. I highly recommend True-way for all kinds of repairs but note that they do not do tires. Robert L. Transcona, Winnipeg, MB

Service charge of $140.66 for MPI safety inspection made. No inspection performed. Contacted Andrew…read morelast week, Oct 24/19 regarding a safety inspection for my 2001 Gmc Sierra c3 odometer 220916. He advised to have it onsite for Tuesday morning oct 29th /19. Truck was dropped off Monday night after close and keys left in dropoff. Had issue with the battery Monday night, had to jumpstart the truck, filled battery with water and let idle to charge both at home and after dropping off. Tuesday Oct 29th called in the afternoon. Truck was not ready. They were having "a bad day" and they were waiting for the hoist to clear to complete the inspection. Not in a hurry for the truck, I told Andrew a day or two would be fine. Thursday afternoon, Andrew calls, says the truck can be picked up. Inspection performed charge of $140.66. He mentions fail issues found - exhaust manifold bolts broken, front brake lines cracked, rear disk brake rotors severely corroded. Parking brake not working. No other issues/problems with the truck.. Aug 10/19 I had a pre safety inspection performed by OK tire. 1600 Regent st. Winnipeg. Odometer 220649. Parking brake failed at that time, brake lines passed, front and rear disk brakes passed, mechanical components passed, exhaust system passed. Oct 18th/19, Contact Dave @ D&S auto to bring my Sierra in for pre-safety repairs. Parking brake, windshield washers, lic plate lamps, daytime lights . Upper ball joint, front shocks, all changed. They had the truck from Oct 21 to 25th, waiting for the correct parking brake cables to come in from the US. Not in stock across Canada. 4:30 pm Oct 31st. Arrive onsite Trueway to pay for service. Truck is still in the same parking spot and parked in same direction as when dropped off. Go inside. Not advised of any starting issue with truck. Period. Was told I had 3 days to repair the vehicle before the inspection was entered for MPI to review. "Because they weren't sure if I was going to do some of the work myself". Told them the truck was never coming back. Paid for inspection and took posession of keys. Visited Dave @ D& S and arranged for new inspection of parking brake. His words "did they try it?". OK tire closed 5 pm. 7:30 pm Oct 31st. Arrive by bus to pick up truck. Battery is flat dead. Starter solenoid only click. Truck has not moved in two days. Battery jumper cables were under the rear seat where I left them. Had staff at a local business come out and jump start after trying to flag down approx 150 cars. This business is defrauding customers by charging for inspections that are not being performed. They fully expect the customer to just open their wallet and allow them to perform the repairs they deem necessary. Repairs to this truck performed before it went for inspection - Windshield washer nozzles replaced Windshield replaced Parking brack cables replaced Lic plate lights changed Daytime running lamps changed Cab corners and inner / outer rocker panes replaced Lh upper ball joint replaced Front shocks replaced Water pump replaced. If the rear brakes are severely corroded, why not at least an advisement 4 months and less than 400 kms ago?. Exhaust passed with no advisement. Brake mechanicals passed no advisements. Since the truck didn't move.. how did they test it's ability to hold the weight of the truck?. If the truck would not start, and it was in for a safety inspection, would the business not have an obligation to inform the customer?. I'd sue them in small claims, but my lawyer charges $150/hour, and it's not worth it to get the 140.66 for work they didn't do. But this is not right. This complaint will be filed in the am with the MPI vehicle safety line at 204-985-0920.