This hotel is right on the northeast corner of the I-40/US 491 interchange. We got a 4th floor room…read moreon the east side and didn't hear too much road noise. All the staff we interacted with were friendly! The suite was nice and spacious! The mini fridge kept our drinks and food cold. The bed was super comfy! Be careful stepping in/out of the shower, it's slippery! If management is reading this I'd recommend putting down some grip strips. The continental breakfast was filling! They had hot and cold offerings. The coffee was decent too! We'd definitely stay here again!

SWITCHED TO A DIFFERENT CHAIN AFTER A FEW BAD HAMPTON INNS…read more========================================================= The hotel was o.k., but the parking lot didn't seem that secure. There were signs that you park at your own risk. The hotel staff not very professional. One staff member parked their Dodge right at the entrance like it was their personal spot. One staff member was behind the counter in the her swimsuit doing something on the computer. She did have a towel partially wrapped around, but you have got to be kidding me. Some kind of Young Marine group was staying there, so regular guests had no room for breakfast. I asked a clerk for utencils and she had a major attitude. They don't have waffles. I think we'll stick with renovated Hampton Inns.

Great stay! Check in was smooth…read more Beds and pillows were comfy. Complimentary muffins and coffee machine. Quiet! Well insulated. Typical breakfast. Will stay again.

We selected the Best Western Plus Gallop hotel based on reviews. Although the reviews rated this…read morehotel at 3.6,, this was far better than the reviews of the other hotels in the area at 2.0 to 3.0. We were so pleasantly surprised that the hotel was so enjoyable considering the low reviews. The room was spacious, very clean, bed very comfortable, the bathroom was clean and the towels were white. We have been traveling for more than a week and this was the most comfortable nights sleep we have had so far. The hotel staff were friendly and personable. The morning breakfast had a huge variety of food, drinks and snacks. The breakfast was delicious!

I'm giving this establishment 3 stars for a couple of reasons!…read more Pros: The room I stayed in is newly renovated. It was spacious and the bed was comfortable. The night staff was friendly. There is a Mediterranean restaurant that is phenomenal that is not too far away. Definitely worth it to try! Cons: Breakfast was just meh. The food was cool and nearly empty at 7:30am. My room had a light near the shower that wasn't working so it was a bit darker in the bathroom, but the light by the sink worked. That is an easy fix "hopefully". The main con is because someone tried to break into my truck and trailer. Fortunately they were unsuccessful because I double checked all the locks. Another guest was not so lucky. They had a large tool box stolen. That guest was filing a police report as I was leaving.

The much needed renovation is mostly complete after months of construction. Hopefully the heavily…read moreused single elevator will get a refresh also. The never changing scrambled eggs and sausage breakfast can get monotonous after a couple days. They do frequently add an additional entree of green chili stew with pork which is very local and delicious.

Soo...we went by the back of the building first and all I could think of was, "where the hell are…read morewe staying?" The entrance was better. A historical resort so filled with character, you will never see all of it. Cons: it's an old time hotel so buckle in. The elevator has a heavy steel door outside and a gated slider inside. The outside door is so heavy it slammed on my hand. Fortunately it didn't smash my wedding ring and nothing broke but it most certainly hurt. The rooms are named after old movie actors. Ours was the Jean Parker room. Her face was emblazoned on our shower curtain. The bathroom was so small you could (I'm not kidding) wash your hands while sitting on the toilet. Jean was staring at the toilet, judging all our "movements". No hairdryers (call the desk and they will bring you one) . Our room had a balcony with a broken chair and a two person seat. Pros: coffee in the room with real cups. Lovely, firm mattress and plenty of pillows. The hotel is super cute and there's an older gentleman who's like a greeter who's wonderful. The bar is great.

I REALLY wanted to love this place. The photos are adorable, their website is fantastic, the…read morebillboard outside of town gives you a high-end vibe, and overall, I thought this might rival the Thunderbird Hotel in Marfa. Unfortunately, the reality of the whole situation was a very different experience. It started off great. The doorman held the door for us as we walked in. The check-in lady was super friendly. Our room was connected to our kids' room, which was fantastic. The vibe was Route 66 kitch, and we even had a little payphone in our room, which was fun. The woman in the gift shop was helpful with cultural Kachina Dancer questions I had. Although, as I was walking through the store, I noticed a t-shirt that said "Gallup: The Indian Capital". I live near two reservations, and the terms used are either Native American or Native for slang. If the t-shirt had been in New York City, fine. But at least half, if not all, of the staff is Native American. That's a pretty big slap in the face to those employees. I even mentioned it to a Native working in another store, and he rolled his eyes and said, "It happens all the time, man." I know it does, but that doesn't mean this hotel should be adding to it. It seems tacky. I woke early the next morning from suitcases clanging down the steps, people talking, and general hubbub. I get it's a motel, and I was on the ground floor by the parking lot, so I tried to ignore it and go back to sleep. What I COULDN'T ignore was cigarette smoke coming in my door and making me choke. I assumed someone was loading their car right in front of my door and having a smoke. Furious I opened the door and looked outside only to find a lady 6 rooms down from me quietly having a cigarette. I was honestly surprised at how smoky my room was vs how far away she was from my door. To be clear, I was not seeing clouds of smoke in my room; it just smelled like someone was smoking in there. The lady was very nice and put it out immediately when she learned I could smell it. I inspected the door frame when I closed it and noticed rather large gaps where light and air were coming through. (That means potentially fumes are coming in and AC/Heat is escaping.) I mentioned it to the cleaning lady and she said it must have gotten into the vent and then into our room. Not a great answer either. TL;DR Cute rooms, friendly staff, noisy in the morning, and random smells might enter your room.

(4 stars) - Accommodations…read more (1 star) - Front desk people are the most unfriendly and doesn't acknowledge your presence at all. None of them say "Hi, Smile or ask can I help you!!". Management really needs to improve their staff skills to make their customers feel "Welcome"!!!

Best hotel to stay at when you're in Gallup. It is convenient, just off the interstate. There are…read moremultiple hotels in the area, that I don't feel comfortable staying at. This location is always clean and comfortable. Staff are very friendly and helpful. This is might go to location whenever I am in town for business.

This was the third night accommodation for my wife and me on our westward travel. We checked in at…read moreabout 8pm after a long day of travel and this put us within four hours of our destination, saving that for tomorrow. Check in was easy though the rate was higher than other Choice hotels that we had been to earlier in the trip. The desk clerk was pleasant. We checked-in to room 207 and it smelled fresh and it was clean. A nice room is always welcomed after a long day on the road. The A/C quickly cooled down the room. The bathroom was clean and bright, an important touch in this situation. The bed was firm and comfortable and we had a great night sleep. The breakfast area was clean and well maintained and it was good to find a couple protein choices among the carbs. Though, I will add that the eggs looked a little dry and had been out for a while. Checkout was easy and again the AM clerk was very friendly. It was nice to be back on the road in the morning refreshed and with a full belly. Kudos to all the housekeepers and staff for a nice stay. Choice hotels is almost always a good stop. This location did not disappoint. Peace.

Great stay passing through. Excellent by price! Read reviews and looked at pictures- sold! Slowed…read moremy puppy! Applebees across the lot ... this place is the cleanest hotel! Nicely kept not the typical slap paint on the wall etc- just big rooms nicely kept clean! Ample parking for our Rv trailer. Nice area too. Would stay again!!! 10

The first review? Really?? No doubt when the reviews roll…read morein after me, most will mention the negatives. Those folks may have forgotten they have chosen one of the least pricey places in town. The negatives are not really that negative for the price you've paid. Positively speaking, it's rather rare for a place of this price to offer breakfast. The bed is comfortable and no pests were seen.

We stopped here at midnight and they were so accommodating. I have never felt so much hospitality…read morein my life. They were so sweet to my children and my two cats. This will be my go to hotel in Gallup. The beds were comfortable. It has that vintage feel to it. I wish the city was more alive so this hotel could get more customers because it's just beautiful. They even sent my kids off with yogurt and chips for the ride and I couldn't be more thankful. Absolutely the sweetest people.

I always stay at Motel 6 because I travel with my mini schnauzer if you're looking for the Ritz,…read morethis isn't it but the Ritz also will not take your dog and will cost you more than $60 a night. The room was great for what I needed it for just passing through with my pet. On my way to Arizona I must say the staff is very friendly and amazing.

If it were possible to give this place less than 1 star on Yelp I would. This is the worst place I…read morehave ever attempted to stay in. Caught in an unexpected snow storm, my spouse and I got a room here because it was too cold to camp and their sign said they had free wifi. Even with sleeping bags we couldn't bring ourselves to stay in that room. Our first room didn't have a working overhead light so they gave us another room. That room, #9 to be exact, was worse with the light on because we could actually see the room. It had a bucket for a trashcan, an extra room with nothing in it, and the reek of cleaning chemicals and musty filth. We decided it would be better to chance finding another room or even sleeping in the car than to stay there. We quickly got our things back packed and our money back. My advice is to run away- we did.

Hotel was clean in appearance. We arrived late and could not check in upon arrival due to front…read moreentrance being locked. Note on door said to ring doorbell... there was none. So we went back to the car to call since we couldn't flag down any visible staff. Our room was ok. Heater was really loud and our TV just said no signal. Luckily we just used it for a few hours to rest. Main reason for selecting this place was because we were traveling with the dogs and it's pets friendly. However, pet station is all rocks. Dogs had a hard time and could not go. Staff was friendly when we were able to get a hold of them.

I would absolutely not recommend staying here unless on a very tight budget. Rooms/linens/…read morecleanliness are awful. Right on the highway so very noisy. The front desk gals were nice but I would never stay here again. It looks and feels like a very very old property.

I chose the days in in Gallup, New Mexico, for my most recent pass through the area. The young man…read moreat the desk when I arrived was exceptional. Polite and informative, and an example of customer service at its finest. The room was as expected. While the king size bed wasn't the most comfortable I slept well on it and was only awakened one time by the passing trains. The ice machine in my part of the building was out of order however another one was available. The floor in the bathroom had some gaps in it, which should be addressed as they could provide a trip hazard. All in all, a pleasant stay for a road weary traveler. Travel safe.

This was the worst hotel experience I have had in over 10 years…read more Filthy bathrooms, breakfast area was filthy, juice left uncovered, no options for breakfast food, machines out of order, lobby smells like curry, parking lot had trash, blood on the interior room curtain, no tissue stocked, hair in the bed, no staff on duty overnight... every trash can was filthy. When you check-in, there's a man from India on a TV, but no physical person. I requested a room away from anyone above me, as there were only a few cars in the entire parking area. He put me below a guy who was making noise all night. The walls are paper thin, the ceilings crack like thunder, everything in the rooms is from the early 90s except the TV. I paid for the room through booking.com but the owner hard charged my deposit onto my credit card the day I checked out. The deposit was supposed to be returned within a couple business days but this thief owner from India charged me the $50 deposit plus something else. The deposit should've remained a pending charge until it was reversed. We noticed when we pulled up that this hotel was essentially empty except for an abandoned SUV, the owner's car, and 1 other car on the side of the property. The room was so filthy we didn't even use the shower. I provided a screenshot showing the double-charge. The booking.com transaction is followed by a hard charge the following day. I think this hotel owner does this assuming either people won't notice or people won't report him. I would also like to point out that I sunk about a foot into the mattress. The mattresses are about 5 years past their throw away date. Do not stay here, under any circumstances.