This is a budget hotel. Very basic amenities. If you want fancy, this is not for you…read more For those of you still here, this is our experience. Check-in was friendly and effecient. Show ID and credit card, fill in a form (car type, color, tag), sign, keys. Breakfast is 6am-9am. Our room, on the ground floor, was at the end of the hall. I passed a set of stairs but not an elevator. Doesn't mean there isn't one - it just wasn't on my route. The hall carpet could use a shampoo, but otherwise everything was clean and tidy. The lobby has a seat and a couple of desks, one with a computer and printer. There is also drinking water and an atm. The breakfast room right off the lobby is closed outside of breakfast hours. We had a double queen room. Electronic key cards are tapped to open the door. Inside is a bolt lock and a latch. The door has a peep hole. The sink is right inside the door with a toilet/shower directly across, behind a door. There is no place to hang toiletry bags and limited counter space. A bar of soap was at the sink and in the shower. Next to the sink is a space to hang clothes w/an iron, board and luggage rack, open to the room. The beds were comfortable as were the pillows. The bed included one soft blanket which was enough as the room was plenty warm. Some of the furniture was a bit worse for wear, but it seems clean. The metal lamps have plug ports in the base and are very light, so hold on to the lamp when you plug anything in! There are not many plugs around the room and only one night stand between the two beds. Good sized desk area. Plenty of hot water and good shower pressure. Towels are a good weight for the price point, soft and clean TV is on a dresser with two drawers at the bottom, a small fridge, microwave and coffee maker. An ice bucket is by the sink. An ice machine is down the hall just past the lobby. Our first impression, arriving very tired, was less than enthusiastic. But in the end everything was fine. Warm. Comfortable bed. Good shower. That's what I'm here for. At breakfast they offer coffee from a machine: press what type you want (dark, medium, light, decaf, water) and hold the button until your cup is about 3/4 full. After you let go, the coffee keeps coming. Tea bags are available next to the cups. The coffee was good. There is a fridge with milk, small yoplait yogurts in two flavors and cream cheese. A waffle making set up is next to the fridge. Bagels, english muffins, some other type of muffin and one danish were available at 7am. A 4 slot toaster did a good job toasting the bagel. Butter and jam are near the waffles. Two types of cold cereal and packets of instant oatmeal were also available. Plenty of parking on 3 sides of the building. Close to the highway, a gas station, and plenty of restaurants and two grocery stores. Guest laundry available. Staff were friendly and I got some rest and caffiene before getting back on the road while saving some money.

Horribly dirty place. Holes in both blankets, black spots all over the bottom of the bathtub,…read moreplaster gone in places on the wall. The sink was barely tiny stream. The carpet was filthy and stained. No pool, no breakfast. I paid $119 which was definitely high for the quality. Don't bother!

We had a good stay at this HIE. Staff were all very pleasant. Lobby, hallways, elevator and room…read morewere all very clean. Lots of seating areas and a business center in the lobby. Three luggage carts in the vestibule. Free parking around building with handicap and Diamond elite spots by the door. We reserved our spots thru their app where we are able to add room preference details and we got just what we like. Bed was comfortably firm with four pillows and soft sheets. Bathroom products are multi-use mounted on wall near sink and in shower. As with our last HIE, I'm not convinced the bottle label reflects the contents there in. JMHO. Two sets of towels for a room that sleeps four. Tissues, plenty of toilet tissue. Plenty of hot water. Water pressure is fine, not powerful, not wimpy. Showerhead has spray pattern options. Tub-shower combo. A fridge, microwave, coffee service and ice bucket with cups is just inside the room. Coat hooks are over the built in luggage rack. There is space under the luggage rack to store any bags not in use or shoes. Heat (in October) worked well and was quiet. Room includes a closet with doors, three draw dresser and work space. One bedside table between two queen beds have 2 plugs. Besides desk chair one sytlish seat and a side table are near the window. Big flat screen TV. Breakfast starts at 5am and the spread was very good. Oatmeal, scrambled eggs, omlette, sausages, potatoes, cinnamon rolls, toaster items, cold cereal, yogurts, small bottles of milk, coffee, tea, cocoa, juice and a pancake maker. The hostess was very cheerful and chatty and kept the area very clean.

Upon checking into our room, the beds appeared clean but there was dirt in the corners of the room…read more Checking the bathroom, the toilet bowl needed cleaning and the seat was loose. There was only one towel holder near the shower, making it impossible to hang a towel near the sink to dry our hands. We brought a small nightlight and my Water Pik but were unable to use either in the bathroom because they would not fit into the only wall outlet. I had never seen one like it. I was shocked at how high the soap dispenser and lotion were on the wall. You had to put one hand under it and use the other hand to pump it. I have no idea how a child would have ever used it. There was one hook on the wall behind the door that had a hair dryer on it but no place to hang a robe or clothes. The lighting wasn't great. There wasn't enough light to put on makeup and I had to open the door and turn on the entry light. The shower was OK and shampoo, conditioner and body wash were provided but not enough body wash for our stay and they didn't refill it. These were locked to the wall and I was glad I had brought some of my own. We did not use the coffee maker or microwave. The coffee maker appeared to need cleaning. We did use the mini fridge for our ice packs but since there was no freezer we were unable to freeze them or make ice for our water bottles. The closet was OK but it would have been nice to have a light nearby. There was none on that side of the room. There was a lamp at the other end of the room and a light near the beds. The room was OK. It was quiet most nights. We turned on the TV and noticed it had the wrong time, no guide and no information when you clicked on a channel. The only thing for the TV was a paper list of channels showing the network. To find what was on, you had to go through and stop at each channel to know what it was.We tried to set the time but were unable to and when we found something to watch the TV would go out. The first night I was able to get Wifi for a few hours but had none the rest of our stay and it was mostly the same with the TV. On the third day of our stay, there was a man knocking on doors and loudly saying "Management" I had the door locked and the door guard in place to block entry. There was no "Do Not Disturb" sign available. I went to the door and asked what he needed. There was no answer. A few minutes later he came back and tried to get into the room with a key. I again said "What do you need?" They again did not answer but left. Awhile later after telling my concerns to the housekeeping staff a male employee approached me as I came out of the laundry area alone and said it was him and he was checking rooms. I asked why he had not answered me and he said he didn't hear me-either time!! The whole situation felt very uncomfortable since no one else was around. This hotel is less than 10 years old but seems run down in the elevators, hallways and other areas. Before booking, I looked at the pictures online. Everything clean, food looked delicious. When going to breakfast, there is a coffee dispenser machine where you do your own coffee. On the website, it showed scrambled eggs, fresh donuts, bacon. The first morning we arrived at breakfast 45 minutes before it shut down. There were no eggs, bacon or fresh donuts. The turkey sausage was cold as was the gravy and they had an empty pan where the French toast sticks should have been. I mentioned to the breakfast employee that the heat seemed to be off. The man did turn it on but by then we were done. So cold sausage and a cinnamon roll which was good. There were no fresh donuts or bacon during our stay. Another day, I did see a person with scrambled eggs but there were none left when we made our plates. There were slightly warm veggie omelets and cheese omelets. There was also fruit, yogurt, bread, cereals and a make your own pancake machine. We did not use the pool but did go on the patio which was dirty and had cigarette butts all over. I doubt I would stay here again and will probably stay at another hotel in the area. There were a lot of "little issues" and with the price we paid I expected a lot better. I had also booked under a promotion and had to contact customer service multiple times and prove I had registered for the promotion before booking. It took awhile to get the points I earned.

Decided to stay at the Towneplace Suites for a family visit with my brothers in Minooka. I had…read moreoriginally booked a studio but upgraded to the larger option of a 1 bedroom suite. Here's a quick rundown of the good and bad. The good was the checkin was quick and the desk agent friendly. Room was spacious and clean with lots of room. I particularly liked the kitchen with fridge and microwave. Bed was really comfy and nice. Loved the TV and selection of channels. Also, the hotel is walking distance to BP gas station with mini-mart (which comes in handy for soda, snacks and quick meals). Wendy's is also in walking distance, behind hotel. Now the bad ... the room itself smelled of mold. Mind you, this is a new hotel but it had a bad mold smell. I also spotted mold on the tissue box. Upon touching, it was wet. Was there a leak at some point? Finally, I seriously believe the hotel may be haunted. I've never written this in a review but am now. Throughout the night, my bedroom door mysteriously opened (even after closing to the sound of a "click"). I also heard the sounds of rattling chains and howls. These WERE NOT from dogs or other pets. I was in a corner suite with no neighbor. This hotel is located next to a well known haunted cemetery (it's behind the Dunk'n Donuts across the street from this property). I would stay here again but I'm not sure how excited I would be given the spookiness factor

The nicest people I have worked with in a long time!! Very clean outside, the lobby and especially…read morethe rooms were amazing. Would highly recommend to anyone that has a chance to visit!!

It's a little motel run by a cute older couple. We had an internship in town and they offer…read moremonthly rates at a decent price. Some of the rooms have kitchens. They said that some people have been living there for ten years!! It's across the street from a shopping complex, so it's convenient. It's a little run down though. They don't do room service but there were clean towels, cleaning supplies, full size fridge, microwave, Internet, small HDTV, a laundry card, A/C and a little gas heater. Our room also had a decent sized closet. Not too many channels and the room had one full sized bed, kind of reminded me of a dorm mattress in comfort. I would recommend bring an extra pillow or two. But affordable and private for a three month period.

Clean, quiet, and and off the beaten path. This place is as good as you can get from a small,…read morefamily-run motel. The Sunset motel is cleaner than most other motels like it. It is even cleaner than a lot of chain hotels. It is modest, as you should expect, but is priced just right.