I think the number of stars depends on the time you decide to go.
If you go on a school holiday open skate, expect a 2 star experience. I went this past Monday. There were so many people. Your 2 hour window of enjoyment does not equate to any hurry for the rink staff. Quite a few people were working at the rink, yet only ONE person was working at the desk you paid at, handling the money and change (it's cash only), giving you skate rental tickets, and stamping your hand. I waited at least 30 minutes in line just to get in, only to immediately wait another 20 or so minutes in the rental skate line. The guys at the skate counter were great. They were trying to hurry. Unfortunately, they ran out of my size and I was unable to rent skates.
I then had to go get in line to get a refund on my skating and rental. But ONLY the manager could refund me. Not the one girl who took your fees to begin with. But the manager was busy and so I waited at least 10 minutes for that.
They need to get more help from the other employees when people are arriving to skate and it's such a busy day. Or just plan to arrive very early.
If you come on a random day, it will be much better, much less crowded, and a higher star experience. They have skate and shoot during the week, lunch skate, and open skate. These are great and bring the rating up a bit.
I'm about to start my son in skating lessons here, which they have on certain Tuesdays and Saturdays and I'm excited to see how that goes.
Prices are $7 to skate, $6 for students/youth, $5 to rent. read more