So glad I moved my accounts to Bank of Cleveland. Everyone is always super nice and it's always…read morethe same tellers. This tells me that not only are they good to their customers but also good to their employees.

A real community bank. The building and interior is full of history. I really like the bank for…read morebeing a smaller community based bank without so many surprise fees. Free checking!

This is my favorite regions bank in Cleveland. Their customer service and going beyond the norm for…read moreeach and everyone of their patrons is stellar. I have been to the other regions in this town and I wasn't that impressed but I always get my questions answered and solutions to my problems when I come to this branch.

Great customer service bankers take the time to help you, and they also have Spanish representativesread more

From the owner: We are committed to creating a better bank, and we will continue to work hard and capitalize on…read moreopportunities that build value for our shareholders, clients, and associates. Founded in 2007, SmartBank is a full-service commercial bank providing banking, investment, insurance, and mortgage financial services, with 42 branches spanning Florida, Tennessee, and Alabama. Recruiting the best people, delivering exceptional client service, strategic branching, and a disciplined approach to lending have contributed to SmartBank's success.

Two bad customer service experiences Will take our business…read moreelsewhere ; employees literally sitting around at Dayton branch and didn't want to help us

The Grinchs who stole Christmas. Things have been pretty tight this year personally for us. Had a…read moreaccount fall into the negative totally my fault but not cool they sweep my son's account clean leaving him a negative balance. He's 4hrs away from home attending college with no funds to put gas in his car, buy food.... nothing!!! No call from TVFCU. I go by a branch and they can't help, they send me on my way with the promise of a call from management which never happened.

This is a great local full service bank. Full service means anything you need banking can happen…read morehere. Great people and services. Closed on the sale of my home here upstairs. They have good loan rates and competitive on all aspects of loans and savings.

These people charged my savings account $155.00 I am closing…read moremy account with these people. Not cool.

My 79 yr old Mother an excellent customer in good standing never an overdraft always keeps the…read morecorrect balance Above minimum... tried to cash a check made out to her from the US Treasury drawn on the Federal Bureau of Prisons she has valid TN drivers license as do I she had the stub as well as the envelope it came in ( joint account) the first lady was new I understood her not knowing us but the lady giving the problem KNEW my mother as well as me she has helped Mom on many occasions she claimed discrepancies on the check and wanted to hold it for 10 days to verify the check not a deposit just hold it the major red flag to her was Mom's name was not all caps just the first letters of her first and last name everything else was okay I had to ask for the check twice a bit more forceful the second time not rude but stern she returned the check we went to Wal-Mart they cashed it no problem we will be finding a new bank.

From the owner: Looking for the best banks in Cleveland, TN? We are a community bank committed to providing…read moreunbelievably good service to our customers. ATM, loans, bank accounts, mortgages, bank cards, and more! Let us be your new bank.

I've had my CDs there at the Ft. Oglethorpe, GA. office. I then renewed them because they have the…read morebest rates. When I had questions they were super helpful and professional. When we had questions both times they would take us into a room with a glass door so we could talk freely without jeopardizing our private information. So far so good!

The customer service at this bank is always professional. They have recently built this bank in a…read moremanner unlike any other. They are not back behind a counter, instead they are one on one in a circle counter. They have all sorts of bank member services. Such as debit cards, credit cards, ATM cards and share and club accounts. They will give loans on; cars, trucks, homes, boats, campers, ATVs, motorcycles, and even airplanes.

Very good attention was given to me an my own situation. A reasonable deal was struck an I was able…read moreto easily complete the transaction.

From the owner: Loan company, Personal Loans, Car Loans, Debt Consolidation, Tax Preparationread more

Really good people. They made the whole process quick and easy. I would highly recommend.read more

The people I talked to were very friendly. I've been rebuilding my credit and was asked for…read morecollateral which is OK however I just feel that weather ur approved or not a courtesy call either way is better than just nothing. However ur staff is very friendly and nice