I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

I would give it no stars if I could. The customer service is bad all around. The wait time was…read moreridiculous and when I called up there all I could get was a voicemail. For this to be a private business the owner is very arrogant and rude in how he talks to people in general. Very bad communication all together I can see why this business only has 2.5 stars. I have heard worse from previous customers as well and wil not be using them ever again.

Needed assistance with a tow after an ordeal with AAA roadside and he was very helpful. Towed the…read morecar professionally, great price, friendly and very knowledgeable which was greatly appreciated after having two drivers at other companies that clearly knew nothing about cars. Highly recommend!

I called them for a toe and they didn't answer, but call me back when less than one minute…read more We didn't end up using them only because they were not connected to my insurance where I don't have to pay out-of-pocket first and wait to be in reimbursed. However, the communication was fabulous and I highly recommend using their services.

Took almost an hour for they pick up. No seat belt in truck and constantly cursing. Ever ever…read moreordering a tow avoid this company!

I had a great experience with Majeed towing. My car broke down in the basement of my corporation…read more I didn't think that a tow company would even be able to get into the garage. The driver lowered the lights and trail hitch down to sneak through a row entrance. The Durango was wedged in next to a post and unable to be moved out of neutral. Yet he was able to get it up on sleds and maneuver the vehicle around the post and our of a tight space surrounded by other cars and get it out. I could not have been more impressed.

Our family of six broke down on Old Highway 66 in Cuba, MO while driving home from vacation with…read morefour children and severe weather approaching. Chris & Son Towing was incredible from the moment we called. The dispatcher immediately reassured us, and within about 30 minutes Chris and Josh arrived with both a tow truck and an additional vehicle to safely transport our family. What truly set them apart was that they didn't just tow our vehicle, they kept working to find solutions. When the first repair shop couldn't help, Josh suggested they personally contact Dylan's Automotive, and Dylan willingly agreed to help us with same day repairs. This truly changed everything for us. That extra effort saved us significant time, stress, and expense. They treated us like family, made sure we were safe and comfortable, and even followed up later that night to check on us. We will never forget their kindness, professionalism, and care for our family. If you ever need a tow in the Cuba, MO area, call them. They are truly exceptional people.

Car broke down in Cuba, i called AAA at 5:00. They said Chris and sons was coming to get the car…read moreand that it would be about an hour. Then AAA called back and said it would be about 2 hours. I called AAA after it had been over 2 hours and hadn't heard anything from Chris and Son's. I was on hold for 10 minutes and AAA said they would call them and they would not pick up their phone. So now AAA is canceling them and getting me a new tow truck. So these guys suck. Now I would not recommend Chris and sons and I will not be using them again. Next time I call AAA and they say it's Chris and Sons coming to help, I am going to refuse them. Im in Cuba and they are located in Cuba. Why am I waiting this long with not a single update? Its pretty bad that I had to have a tow truck "strums" come out of Washington. I would highly recommend them. I gave one star because it wont let me put 0.

Great people, went out of their way to help! Professional, great equipment! Highly recommend!read more

I started my policy 7/3 and tried to cancel my policy on 8/3 and they took my money...almost $150!…read moreThey received payment and rendered no services to me of any kind! There is no excuse for this. Probably a million dollar company-now I see how they make their money!

Terrible service they say 1 hour then call 1 1/2 hours later tell you they are on way then an hour…read morelater they say someone will be on their way shortly. Do not use this company unless you want to wait 4 hours for service.

Top notch service. I used the St. Charles location. The person answering my call was kind and…read moreefficient. The gentleman that towed my car was great. They quoted me an exact amount for what i needed and that was exactly what my bill was for. Honestly, i called several places and this one gave me a cheaper price for hookup and price per mile than other places. I would use them again, but hope to not have to.

Isaac came out to change a tire and I have to tell you, he was very professional and helpful. I…read morewould highly recommend him, for this service. Issac, was courteous and prompt with phone calls and being on time. Thank you for your time and patience.

We highly recommend A&A...my boss had a flat and where we had to pull off was in a busy area it was…read morea tight spot. It was foggy and dark our tow-truck driver Dom was amazing!!! He arrived earlier than scheduled and eased our concerns about everything. He was quick and kept had the car secured ready to go in no time. He made sure we were ok and understood what we needed to do with picking up the car. We will be using A&A for any future towing services if needed. Thanks Dom!!!

This Business Deserves Five Golden Stars!!!…read more Exactly two weeks ago, I used Yelp to find roadside assistance for a vehicle lockout, and I'm so glad I found R & R Roadside Assistance! I had the keys to my car but had accidentally locked a steering wheel safety device on it while parked on a side street near my job, deep in St. Louis City. Brandon from R & R immediately responded to my request via Yelp and text, giving me a quick quote and reassuring me that he could help. He arrived in under 40 minutes and solved my problem with ease! He even recommended I find a towel or sheet to catch any debris from the job, which showed how thoughtful and thorough he was. Fast forward to today: I get word that a neighbor locked her keys, phone, and pet inside her car. I didn't hesitate and reached out to Brandon again. Though I wasn't the point person on the ground this time, I let him know someone else would contact him with the details, and Brandon made it clear he was on his way to St. Louis County. True to form, he arrived in under 40 minutes and saved the day once again! What really stands out about Brandon is not just his skill, but his personality. He's funny, friendly, and extremely careful and respectful of the vehicles he works on. R & R Roadside Assistance has impressed us at every turn, providing nothing short of white glove service. I highly recommend R & R Roadside Assistance and Brandon to the entire Yelp Community!

Amazing to be honest. Rocky who is the owner came out and found the best place nearby to take it…read moreto saving us a lot of money because we were going to take it someplace else. He gave me some tips on a couple minor fixes on my van as well. Really stand up guy. I was not looking forward to having to deal w a tow truck company and this made my day.