Before switching to Suntel Networks we were with Ring Central and had nothing but trouble, dropped calls, calls where we couldn't hear the person on the other end. We lost a lot of money from lost business. When we needed support, we got someone in India, which is the last thing you need when your phones aren't working. Suntel used the phones we just purchased from R.C. and cleared up all of our problems, and what's best is that they provide local support. A local technician who can come out if need be answers the phone when we need something, and you can actually understand what they're saying and they understand you. We thought VOIP was a mistake until they turned our situation around! Great company! -Karen read more